---
title: "Microsoft Forms vs SurveyMonkey - 2026 Comparison - Software Advice"
description: "Microsoft Forms vs SurveyMonkey - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/polling/microsoft-forms-profile/vs/surveymonkey/"
page_type: "comparison"
language: "en"
publication_date: "2026-10-30"
---
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Microsoft Forms vs SurveyMonkey
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Updated October 30, 2026
# Microsoft Forms vs. SurveyMonkey: 2026 Comparison
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Updated October 30, 2026
# Microsoft Forms vs. SurveyMonkey: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/polling/microsoft-forms-profile/)
[Microsoft Forms](https://www.softwareadvice.com/polling/microsoft-forms-profile/)
4.6
[(332)](https://www.softwareadvice.com/polling/microsoft-forms-profile/reviews/)
Starting Price
Not provided by vendor
Free trial: Not available
Free version: Not available
Pros:
Not enough reviews
Cons:
Not enough reviews
Who uses Microsoft Forms
Based on 332 reviews
- Popular among: Small businesses
- Most common industries: Education & Learning (14%), Professional Services (12%) and IT & Software Development (12%)
- Top use case: Survey (79%)
83% of users recommend this product
[](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
[SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
4.6
[(10522)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
Starting Price
$30.00per month
Free trial: Not available
Free version: Available
Pros:
- Ease of Use
- Data Collection
Cons:
- Pricing
- Question and Answer
Who uses SurveyMonkey
Based on 10522 reviews
- Popular among: Small businesses
- Most common industries: Health & Medicine (13%), Education & Learning (12%) and IT & Software Development (11%)
- Top use cases: Survey (16%), Customer Experience (6%) and Customer Satisfaction (6%)
81% of users recommend this product
[](https://www.softwareadvice.com/polling/microsoft-forms-profile/)
Microsoft Forms
4.6
[(332)](https://www.softwareadvice.com/polling/microsoft-forms-profile/reviews/)
[](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)
SurveyMonkey
4.6
[(10522)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
+
Add product
Add product
## Microsoft Forms vs SurveyMonkey: At a glance
* * *
Product ratings at a glance
| | Microsoft Forms | SurveyMonkey |
| --- | --- | --- |
| Overall rating | 4.6
332 reviews | 4.6
10,522 reviews |
| Ease of use | 4.7 | 4.6 |
| Value for money | 4.6 | 4.4 |
| Functionality | 4.3 | 4.5 |
| Customer support | 4.3 | 4.3 |
| Ease of deployment | 4.7 | 4.5 |
Best in comparison
## User interface
* * *
## Key features
Features selected based on 10,854 reviews from Survey
* * *
Customizable Questions
N/A
Customizable Templates
4.3
Data Analysis Tools
N/A
Data Import/Export
N/A
Drag & Drop
N/A
Email Marketing
N/A
- Survey Builder: 4.6
- Survey/Poll Management: 4.6
- Surveys & Feedback: 4.6
- Web Forms: 4.6
- Feedback Management: 4.5
- Live Results Sharing: 4.5
- Forms Management: 4.4
- Reporting/Analytics: 4.4
- Multi-Channel Distribution: 4.4
- Customizable Fields: 4.4
- Customizable Forms: 4.3
- Customizable Templates: 4.3
- Template Management: 4.3
- Forms Creation & Design: 4.2
Customizable Questions
4.6
Customizable Templates
4.4
Data Analysis Tools
4.2
Data Import/Export
4.3
Drag & Drop
4.8
Email Marketing
4.3
- Multiple Question Types: 4.8
- Anonymous Feedback: 4.7
- Real-Time Notifications: 4.7
- Pulse Surveys: 4.7
- Peer-to-Peer Recognition: 4.7
- Employee Recognition: 4.6
- Surveys & Feedback: 4.6
- Customizable Branding: 4.6
- Mobile Access: 4.6
- Data Security: 4.6
- Survey/Poll Management: 4.6
- Survey Builder: 4.6
- Customizable Questions: 4.6
- Reporting & Statistics: 4.6
- Activity Dashboard: 4.6
- Response Quotas: 4.6
- Email Reminders: 4.6
- Real-Time Analytics: 4.6
- Real-Time Data: 4.5
- Email Management: 4.5
- Customizable Forms: 4.5
- NPS Survey Structure: 4.5
- Dashboard: 4.5
- Data Capture and Transfer: 4.5
- Multi-Language: 4.5
- Customizable Reports: 4.5
- Engagement Tracking: 4.5
- Feedback Management: 4.5
- Customizable Fields: 4.5
- Live Results Sharing: 4.5
- Mobile Survey: 4.5
- Reporting/Analytics: 4.4
- Forms Creation & Design: 4.4
- Visual Analytics: 4.4
- Customizable Templates: 4.4
- Sentiment Analysis: 4.4
- Reminders: 4.4
- Customer Experience Management: 4.4
- Performance Metrics: 4.4
- Randomization: 4.4
- Alerts/Notifications: 4.4
- Third-Party Integrations: 4.4
- Data Import/Export: 4.3
- Question Piping: 4.3
- Response Validation: 4.3
- URL Customization: 4.3
- CRM: 4.3
- Question Branching: 4.3
- Access Controls/Permissions: 4.3
- SSL Security: 4.3
- Offline Response Collection: 4.3
- Multi-Channel Distribution: 4.3
- Email Marketing: 4.3
- Trend Analysis: 4.2
- Question Library: 4.2
- Support Audio/Images/Video: 4.2
- Data Analysis Tools: 4.2
- Social Media Integration: 4.2
- Template Management: 4.2
- Conditional Logic: 4.2
- Workflow Automation: 4.1
- Customer Segmentation: 4.1
- Negative Feedback Management: 4.1
- Skip Logic: 4.1
- Benchmarking: 4.0
- Collaboration Tools: 4.0
- Learning & Development: 3.9
- Gamification: 3.9
- Real-Time Reporting: 3.8
### Wondering if these products fit your needs?
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### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
## Integrations
* * *
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## Reviews
* * *
Positive review:
MO
Michael O.
Communications Manager
Wholesale, 1001-5000 employees
"My experience has been positive for straightforward surveys and internal business use, but I've run into limitations as projects become more sophisticated."
Jun 8, 2026
Negative review:
DC
Daniel C.
Business Analyst
Package/Freight Delivery, 501-1000 employees
"We've had to get creative with the layout to fit our branding, which can be a bit of a pain."
Jul 31, 2026
Positive review:
Babatunde O.
SEO Marketer
Marketing and Advertising, 51-200 employees
"I use it for simple form collections because the design is slick, data export was fairly quick and it integrates with Microsoft excel for analysis"
Apr 24, 2025
Negative review:
MO
Michael O.
Communications Manager
Wholesale, 1001-5000 employees
"The biggest limitation is the lack of support for more complex calculations, logic, and integrations."
Jun 8, 2026
Positive review:
AP
Amitabh P.
Technical Support Engineer
Information Technology and Services, 1001-5000 employees
"To take surveys, training exams, details of the person, and for all other forms-related needs, we are using Microsoft Forms only, which is very convenient and helpful as well."
Nov 25, 2024
Negative review:
VR
Verified Reviewer
Mechanical Engineer
Animation, 11-50 employees
"Some customisation options were limited, and advanced features felt basic, which made complex surveys harder to create effectively."
Nov 18, 2025
[Read all reviews](https://www.softwareadvice.com/polling/microsoft-forms-profile/reviews/)
Positive review:
CM
Cody M.
Roofer
Construction, 2-10 employees
"The platform offers a variety of professional templates and customization options, which saves me time and helps me create surveys that look polished."
Aug 12, 2026
Negative review:
JP
Jessica P.
Senior Marketing Analyst Lead
Civic & Social Organization, 201-500 employees
"Also, the UI feels cluttered when editing long surveys, which slows down our iteration."
Sep 5, 2026
Positive review:
Ashley G.
HR Manager
Maritime, 51-200 employees
"SurveyMonkey offers a wide variety of question types and formatting choices, making it easy to design surveys for virtually any purpose, from employee engagement and customer feedback to event registrations and market research."
May 19, 2026
Negative review:
EL
Eduardo L.
Safety Coordinator II
Construction, 10000+ employees
"One downside with SurveyMonkey is that some of the better features are locked behind paid plans. If you’re just using the free version, you can run into limits pretty quickly, especially when you want more customization or advanced options."
Aug 20, 2026
Positive review:
Michelle R.
Researcher
Research, 1001-5000 employees
"SurveyMonkey is a fantastic, "point-and-click" survey software that allows users to create very high-quality and tailored surveys for a wide range of uses, from training satisfaction to polling and ranking."
May 10, 2026
Negative review:
Parker W.
Teacher
Education Management, 201-500 employees
"Some of the cooler features feel locked away unless you pay for the higher plans, which can be annoying if you just want to add a bit more customization or get deeper insights without upgrading."
Apr 27, 2026
[Read all reviews](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)
## Customer support
* * *
Microsoft Forms
Email/Help Desk: Available
FAQs/Forum: Not available
Knowledge Base: Not available
Phone Support: Not available
24/7: Not available
Chat: Available
SurveyMonkey
Email/Help Desk: Available
FAQs/Forum: Not available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
## Training options
* * *
Microsoft Forms
In Person: Not available
Live Online: Not available
Webinars: Not available
Documentation: Available
Videos: Not available
SurveyMonkey
In Person: Not available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[UmfrageOnline vs Microsoft Forms](https://www.softwareadvice.com/compare/402350-microsoft-forms/vs/449992-Enquetes-Maken/)[UmfrageOnline vs SurveyMonkey](https://www.softwareadvice.com/compare/157864-surveymonkey/vs/449992-Enquetes-Maken/)