Survio

RATING:

4.5

(568)

About Survio

Survio is an online solution designed to help businesses create customizable surveys using in-built templates with various content, layout and style types. It enables employees to distribute surveys and capture results in various formats in real-time. The application lets administrators gain insights into customer requirements, assess employee performances and analyze market trends by collecting user responses. Features of Survio include customer feedback, data export, white labeling, customizable footer content, reporting and more. Additionally, it allows professionals to generate shareable links to engage with the target audience through emails or social media platforms. Survio comes with an application programming interface (API), which lets businesses inte...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Survio Pricing

Personal plans include: Survio Mini - $25/month (or $16.58/month when billed annually) for 1,000 survey responses per month Survio Standard - $55/month (or $33.25/month when billed annually) for 10,000 survey responses per month Survio Elite - $95/month (or $66.58/month when billed annually) for 50,000 survey responses per month Or choose from Business plans with more seats included: Survio Small - $120/month for 3 users and up to 150,000 survey responses per month Survio Medium - $300/month for 5 users and up to 600,000 survey responses per month Survio Etnerprise - Get a custom quote for limitless all-inclusive solution

Starting price: 

$16.58 per month

Free trial: 

Available

Free version: 

Available

Survio survey format
Slide 1 of 5

Survio Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Survio

1 - 5 of 567 Reviews

User Profile

Domenico

Verified reviewer

Higher Education, 1,001-5,000 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Simple and effective

I used it in my university research; I had to submit the questionnaire to students attending a course. Survio was the perfect solution because of its straightforward usability. It is a very reliable tool.

PROS

It's very simple to build a questionnaire with multiple pages to improve readability. Simple and effective. With the free version you can download the pdf format of every single answer. The premium versions allows to use logic for enable or disable certain answers depending on your previous choices. The best part is the possibility to choice the kind of answer, i.e. scale, yes/no, with the possibility to add an "other" text field where responders can add their motivation (i.e. "other, please explain"). You can also use likert-like scale, radio button, multiple choices buttons, etc. You can choose to receive e-mails when someone answers the poll or the questionnaire.

CONS

The free version allows only 100 answers per day, however the premium accounts improves this numbers. Moreover, you can't download answers in xls version with the free account, you need a premium account to do that. The fees are expensive, expecially if used as academic like me. However, you can ask for a discount for student and academic purposes.

Reason for choosing Survio

Survio has better choices and personalizations than google modules

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied August 2021

Filip

Education Management, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Interesting tool for School and Universities

We were looking for a tool where students can quickly write an anonymous opinion about his lecturer. The first impression with the trial version convinced us to decide to buy a premium edition.

PROS

Easy to use Nice appearance Available in Polish language Convenient to fill evaluation on a smartphone

CONS

Test version does not allow for this test all functions e.g. export to excel file

Reason for choosing Survio

Better price than alternatives products.

Reasons for switching to Survio

Outdated appearance and Google Domain is blocked in such companies.

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied January 2021

Julia

Education Management, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Bachelor Thesis

PROS

- user friendly - offers many evaluation possibilities. - many different kinds of questions - templates - set colors - fast support - possibility for student discount

CONS

To get a student discount, you have to write reviews BEFORE you even had the opportunity to fully use Survio. I understand that reviews are important for a product and I was able to tell a few things about Survio, but not everything due to the fact that I haven't used it yet. I'm sure that I won't be dissapointet by Survio, but I'd wish that I could have given the reviews AFTER I used Survio. It would be more honest.

Reason for choosing Survio

better price-performance ratio I also liked the user interface very much and the user-friendly operation when you go on Survio's website, you get all important informations very quick

Vendor Response

Hello Julia, Thank you very much for your review. I am sorry to hear this. When we want a review for your student discount, we also take the risk that you can write a bad review. We appreciate your honesty. When you are in the situation that you did not use Survio yet, please contact us at support@survio.com. I believe that we can find a solution for you. We wish you good luck with your bachelor thesis and school. Your Survio Team

Replied November 2019

Alexandra

Education Management, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Reviewe- Survio

PROS

I like the posibilities that Survio gives me for my research and work. It´s easy to set and use.

CONS

I don't have anything I don't like about the site, it provides very good service

Michal

Education Management, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed February 2020

We are using Survio at univesity

We created questionnaire for Student scientific conference. The access for questionnaire was very easy and we used a cell phone questionnaire version.

PROS

Free version of Survio provides enough functions for creation of simply questionnaire.

CONS

There is nothing to do not like about this software.

Reason for choosing Survio

because it is Czech made application

Reasons for switching to Survio

Survio povides more functions, much pretty backround

Vendor Response

Thank you for your review Michal, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

Replied May 2020