VideoAsk

RATING:

4.74

(58)

About VideoAsk

Nothing builds trust like a face-to-face interaction. VideoAsk lets you do just that, at scale, with short, cloud-based video chats that make conversation with your audience more personal. It couldn't be easier: just record your message, then share the link or embed the videoask on your website (no coding needed), and watch the responses roll in. VideoAsk can help your business: -Add a human touch to your funnel and convert more leads -Speed up recruitment by screening applicants with short video intros, rather than endless calls -Easily collect authentic customer testimonials to use in your promotional materials -Increase audience engagement Camera-shy? No worries! You can use text or audio to interact with VideoAsk, and collect responses in multiple formats, incl...

VideoAsk Pricing

Grow plan: $24/month (paid annually) Brand plan: $40/month (paid annually) Monthly plans also available.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Available

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VideoAsk Reviews

Overall Rating

4.74

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 57 reviews

Darnell

Verified reviewer

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2022

VideoAsk changes the game with such a ridiculously simple tool and mantra...

I was hooked from the moment I learned about this software (via Typeform). Being as conversational and authentic as possible is something I'm a huge advocate of in my line of work, so VideoAsk totally speaks my language. It's a terrific product and their support community is LEGENDARY. Two thumbs WAY up from me.

Pros

I'm currently using it to qualify leads and guide them to specific resources on my website, depending on what makes the most sense for their needs. Love the fact you can integrate it with Calendly so people can book sessions with you directly from the videoask. I'm also a fan of how foolproof it is to embed it within my website. I think the best thing about this software is that it allows you to metaphorically walk people through your website and give them a taste of your personality, which lowers the trust barrier because people can see your face.

Cons

It's on the pricier side IMO but there's not yet anything quite like it competition-wise, so it's hard to compare it to other products. That said, I think if you're getting hella conversions from deploying it, it's the type of thing that will pay for itself a million times over.

Pip

Company size: 2-10 employees

Industry: Management Consulting

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2022

Incredible Product

The overall experience with VideoAsk has been amazing. The team are quick to respond to any questions and they have gone out of their way to help me with very specific questions

Pros

I love that we can integrate our booing software directly into the VideoAsk which helps to really streamline the process that our leads are going through with us. I love that we can brand it to our ProjectBox brand including the way that it is designed and the messaging throughout. With a bit of planning it is incredibly easy to set up and integrate with our existing tools and the feedback that we receive from people about it is amazing. Our conversion rate for enquiries has skyrocketed using this software.

Cons

There is nothing I really don't like, the things that I had an issue with at the start have all been fixed. It can be a little difficult to remember where settings are for particular things but once you know, you know.

Reasons for choosing VideoAsk

I loved how easy it was to create a 'choose your own journey' experience for the people landing on our website and how we could brand it as we needed to.

Graeme

Company size: 11-50 employees

Industry: Financial Services

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2022

its a simple yet effective solution for collecting and sharing video testimonials

Pros

I have been using videoask for a year now and I am really impressed. It is such an easy way to collect testimonials from customers and clients. The best part is that it's so simple yet effective. I don't think I could go back to the old way of collecting testimonials, which was so time-consuming and tedious.

Cons

This tool is amazing, I don’t have anything to complain about this tool.

Tara

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

May 2022

It's just ok

Pros

I like the templates and would like to see more of those.

Cons

I use VideoAsk in my Typeform employee application, but the video size is so limited that many applicants are unable to upload their short videos. I also don't like that I can't change the order of the reviews that come or separate the video reviews from the written reviews.

Daniel

Company size: 2-10 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

5

January 2023

Great for onboarding

Pros

We use VideoAsk for our customer onboarding and it's been a great way to set ourselves apart from the typical onboarding experience.

Cons

Some of the settings are not where you'd intuitively think they are when setting up a flow.

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