Good potential as long as you have some agency that helps you adapt it to your business and that keeps it updated to the new software developments.

I would rate it as a total garbage. The worst is that we are losing money every day because of it.

Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.

They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.

The Mobile version does not include all features that reveal problems in my travel period.

The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.

The program has a very pleasant interface that is orderly and easy to work with. Entering customer is data is both easy to enter and then subsequently to access.

The customer service you keep on banging your head but their support is like if they want they will give else you keep on reminding.

Very poor customer service, most of functions are useless. So regretted that bought this shit.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

It was easy to learn how to use, they have multiple tutorials available for helping you understand and make a better use of the tools.

Inadequate technical support. Accumulation of fraudsters who sell pictures on the Internet for the price of sites.

We love the Bitrix24 as we just adopted this tool as CRM but then we explored the more features and started using them. Thanks for Bitrix24 team for making this brilliant tool.

And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.

I love the fact that Bitrix24 makes collaboration easy with the team. It also makes Good use of accountability tools since your co-staff are also monitoring the company's general dashboard.

Ease of use, amazing user experience and short learning curve.

Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role. The advanced features require further training.

Too many integration options and features in Bitrix24 can sometimes get confused.

They can not call you and you can't call them. So when you have an issue your screwed.

We got a great deal on Black Friday and they have so many integrations and so many products that you will never end discovering new features.

We used the software in a test environment for 3 months and had problems all along the way. Adoption from our team was minimal as the software was clunky to use.

High level of options, great price, good usability.

I have informed you that we want to leave you and want the money back, but even after months still no answer I call the fraud.

Since during the event management and organizing period we use our telephones instantly, the feature of connecting to the phone number is an amazing feature.

The user interface is ugly. The learning curve is steep with poor documentation.

Easy to create different content for different GROUPS of audiences. Helps to bring together different functionalities (e.g. top down messages and communities) in the same place.

GSuite integration, ease of use and set up. Overall functionalities.

Maybe it's a cultural thing, but I am frustrated with their customer service and turnaround time for a ticket.

I also love the permissions features. Managing content is also a breeze with the permissions workflow and the timing features on content are wonderful.

We can have a social media internally, as not everyone in organization connected in their personal social media like facebook/linkedin. Plus, we can integrate our g suite directly with Lumapps.

Lumapps reminds me a lot of Facebook in its design and some functions. I as a user am used to (or spoiled with) the speed and power in Facebook,  which Lumapps lack.

Love making and migrating our sites to lumapps pages. They are more user friendly and helpful.

As an administrator, I love how easy it is for end-users to use and navigate.

The engineering team is good and they listen to customers needs and do their best to act upon them.

It helps easily and fast distribute company information and the directory feature is nice and useful.

A few confusing features and somewhat limited in the UX.

Collaborative work is possible with this system, something very important in companies, and also has a nice image and potential uses.

The editor is horrible, the search is useless, It doesn't autoscale to your resolution, support is non-existent, you cannot tag groups or individuals on posts. MySpace would be an upgrade over this.

They have been a great company to work with, and the product just works, always. In the rare case that there's an issue, the support team at Lumapps is awesome.

But the implementation consulting firm you forced us into was horrible, disappointing and they are just plain bad at their jobs.

In our case, we have 7 UA codes and 2 GTM codes on Lumapps and the technicians don't know where they come from. The analytics from Lumapps is also really poor.

US Dollar

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!

Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.

With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.

Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.

Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address.

Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.



LongDescription

File Management

Commenting/Notes

Third-Party Integration

Support Ticket Management

Milestone Tracking

Jobs Board

Content Delivery

Bar Chart

Cataloging/Categorization

Multi-board

Employee Management

Call Transfer

Lead Notifications

Sales Analytics

Case Management

Leave Tracking

Online Voice Transmission

Multi-Channel Marketing

Messaging

HR Management

Surveys & Feedback

Personalization

Invoice History

Status Tracking

Social Marketing

Visual Workflow Management

Billable & Non-Billable Hours

Meeting Management

Caller Profiles

Internal Chat Integration

Committee Management

Payment Processing

Idea Management

Two-Way Audio & Video

Recurring/Subscription Billing

Product Catalog

Time Tracking

Online Forms

Lead Engagement

Lead Capture

Performance Management

Document Storage

Mass Texting

Proposal Generation

Access Controls/Permissions

Data Storage Management

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

SEO Management

Transfers/Routing

Data Synchronization

Customer Segmentation

Activity/News Feed

SMS Messaging

Templates

Progress Tracking

Drip Campaigns

Task Board View

Employee Directory

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Social Media Management

Workflow Configuration

Task Scheduling

Financial Management

SSL Security

Real Time Editing

Marketing Calendar

Pre-built Templates

Policy Management

Electronic Signature

Product Configurator

Guided Selling

IVR/Voice Recognition

Client Database

Group Scheduling

Confirmation/Reminders

Automatic Call Distribution

Variable Workforce

Calendar/Reminder System

Relationship Tracking

Applicant Tracking

Invoice Management

For Nonprofits

Voice Mail

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Project Management

Approval Process Control

Customizable Invoices

Gantt/Timeline View

Rules-Based Workflow

Auto-Dialer

Data Extraction

Lead Distribution

Real Time Synchronization

A 15-day free trial is available, and a free plan for starter business tools, after which pricing is as follows:

Cloud 
Basic: $61/mo 
Standard: $124/mo
Professional: $249/mo

On-premise
Business: $2990 (one-time license)
Enterprise: $24990 (one-time license)

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Bitrix24

Webinars

Documentation

Videos

LumApps is a cloud-based Employee Experience Platform built to enhance both Google Workspace and Microsoft 365. LumApps offers tools for managing and sharing employee information, social feeds, and collaborative environments.

LumApps is an enterprise-level software solution that enables communication between distributed employees and teams, with a powerful search that helps companies break down information silos. 

LumApps includes a user platform, social media profile integrations, and community-building tools. Pages, news, custom content, and corporate directories are available within the LumApps platform. The platform can be customized with custom colors and company branding. It also provides mobile applications for iOS and Android devices for deskless employee populations.

LumApps offers services on an annual subscription basis that includes support via email and through an online help desk.

Newsletter Management

Employee Onboarding

Active Directory Integration

Single Sign On

Knowledge Management

Categorization/Grouping

Communication Management

Calendar Management

Customizable Fields

Collaboration Tools

Content Library

Full Text Search

Template Management

Data Import/Export

Pulse Surveys

Version Control

Content Management

Forum / Discussion Board

Configurable Workflow

Mobile Access

Wiki

Data Security

Discussions/Forums

Multi-Channel Communication

Role-Based Permissions

Social Media Integration

Real-Time Notifications

Forms Management

Employee Communities

Workflow Management

Real-Time Updates

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Reminders

Blogs

Chat/Messaging

Customizable Templates

Event Calendar

LumApps is priced per license package and per number of users. Contact LumApps for pricing information.

Bitrix24 vs LumApps

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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