About Axero

Axero is the leading intranet software that unifies teams, accelerates growth, increases productivity and unites employees. With easy-to-use features, integrations with the most on demand systems, and a beautiful, modern interface, employees have a single source of truth to communicate, collaborate, and get more done.

We support 6 million employees and hundreds of the world's most thriving organizations, including Toyota, John Hopkins University, Dannon, and IKEA - 97% of which are still actively using the platform after 5 years. Implementation can be daunting, so we make it easy - join 6,000,000+ happy users today!


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8

33 Reviews of Axero

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

May 2017

Jaspreet from Deloitte

Verified Reviewer

Company Size: 10,000+ employees

Industry: Management Consulting

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2017

A modern collaboration platform with brilliant customer support

Pros

1. Modern look-and-feel 2. Easy to use without any steep learning curve 3. Brilliant customer support 4. Flexible and easily customisable: Their PageBuilder is one of the most advanced page editors we have seen. 5. One of the best "search feature" of all the platforms we compared

Cons

1. No Google Docs integration yet (though the company says it will be there in 2017 release) 2. Features like Single Sing On should be a part of base module, we were charged extra for it 3. No Windows Mobile App yet.

December 2020

Jennifer from Crystal Bridges Museum of American Art

Company Size: 201-500 employees

Industry: Museums and Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

December 2020

Maybe,hopefully, in time

Pros

I feel like this product is way more powerful than I can give it credit for at this point in time. My experience (Less than 1 year) lets me honestly say the support team is incredibly helpful (and they are super responsive) when I have a question and I know how to ask it.

Cons

The biggest problem for me is that there is no training (at least that a small non profit could afford) outside of video tutorials...again, you really have to spend a lot of time identifying what it is you want to know. The product is generally intuitive for the end user, but takes some skill on the administrative side. I'm actually quite terrified to even look at the back end sometimes for fear I will do something irreparable. If you have a team of administrators, or available designers/IT, I say go for it. If you are a one man team with 50% time to dedicate...brace yourself. I'm not so discouraged that I won't keep trying, but I can't exactly say it is making a huge difference (yet).

Reasons for Choosing Axero

The team researching thought both products were quite similar, but liked the look and feel of Communifire better (more room for individualization). There was also a slight cost difference in our favor and we were not sure it would be a long term solution.

December 2017

Christine from Hylant

Company Size: 501-1,000 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

4.0

Functionality

1.0

December 2017

I think the platform is very basic and not the robust solution it is presented as.

It gave our employees a new intranet to complain about. They didn't like the old one because it was dated, and they don't like the new one because (1) it's new, and (2) it doesn't have some of the basic functionality of the old one (developed in-house).

Pros

Easy to set up and navigate.

Cons

There are too many inconsistencies and quirks. It seems like it wasn't fully built out. Functionality was put in, but there's no depth to it. For example, the site member csv does not accurately report space membership. There are more examples, too numerous to mention here. We have reported these. Apparently, most are expected to be corrected in some phantom future release.

April 2021

Chloie from CHG Healthcare

Company Size: 1,001-5,000 employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

3.0

April 2021

Great intranet solution with room for improvement

Pros

Overall the Axero intranet is very user-friendly, and it is a great tool to get important content and information to your people. You have the ability to create eye-catching pages, and custom pages for people based on their role/team in the company. There is a lot you can do with this intranet. Axero's customer support team is also very responsive. They usually get back to my questions and requests within minutes, and most of the time have the issue resolved the same day. They are very patient and willing to walk you through anything to make sure you're set up for success.

Cons

My biggest con with the Axero intranet is blog layouts. I know Axero offers a lot of widgets for pages, but I wish they had those same options for blogs. As of right now, you cannot easily insert image galleries, polls/surveys, buttons, etc. into a blog. You can create your own HTML templates to achieve this, but I wish they came as default options. We have also run into a few issues when Axero does its regular maintenance updates. Sometimes when these updates happen our site breaks. Axero has always been helpful to get the site back up and running though. They have also been better at letting us know when these updates will occur so we can spot check our site to make sure it is good to go.

Reasons for Switching to Axero

We had an intranet that our engineering teams built themselves. We decided to switch platforms so we could have a more user-friendly platform.

March 2020

Christina from Anser Advisory

Company Size: 201-500 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

First Time User - Communifire

I have had a great experience with [SENSITIVE CONTENT HIDDEN] who has been our Rep. His training has helped me so much so that I can train our own ambassadors to use and update spaces. [SENSITIVE CONTENT HIDDEN] is easy to get a hold of, receptive and a great teacher. I trust that he will always understand my request and assists me immediately.

Pros

This software is perfect to communicate information to our entire company. I especially love the custom homepage which allows us to disseminate important information to our team real-time.

Cons

It would be helpful if there was a feature which will allow me to post on the main page carousel from other spaces only. I have to duplicate "HOT" announcements on the main page and for example HR.

Reasons for Choosing Axero

Best tools and looked easy to use for our staff who are not always tech savy

Response from Axero Solutions

Replied February 2021

Thank you so much for your review, Christina! Have you tried our "featured" tool? This allows you to post content on a space and have it will automatically appear on the main homepage. Please reach out to our support team if you have questions!