The quality and ease of our communication has improved exponentially. All Employee management has improved as a direct result of implementing Connecteam!

Connecteam is the solution my clients have been looking for for Staff Management!

Like anything there is a learning curve and the set up of all the features does take some time - but man is it worth it!

The initial implementation was rocky, but as we used it and learned what it was capable of and what features were being added it has become an invaluable tool we use every day.

Connecteam was easy to set up and deploy. The changes and improvements that came over the last year and a half or so were timely and (with 1 exception that was only an issue for about a month) improved the value of the program greatly.

There is a bit of a learning curve for people who are not used to using an app for scheduling ( I still have officers calling me to make changes on the schedule they have permission to do). There are some training videos now, but initially it was a "learn as you go" program. I still don't know all the uses that the features we pay for can do.

Terrible experience, I wish we never used the software

Good design, friendly customer service, courses and updates work well

We regret we have gone ahead with Connecteam over a year ago. The system was promising, but the team have not been able to resolve most issues after a year. The scheduling module is full of bugs (the shifts tend of to disappear or duplicate shifts appear for whatever reason, some jobs were sent to the wrong user, schedule is often slow especially on mobile phones). Time clock module seems ok, but be prepared to spend some time comparing time entries with job schedule on another screen - they could not build a comparison of actual vs standard hours in the app. The support and development team don't seem to understand the cleaning industry, communication with cleaners is problematic as there is no traceability or audit trail for actions and messages. The software was also completely down at least a couple of times in the last few weeks.The critical issues are with the scheduling. We notice a new bug pretty much every few days now. We report issues on a weekly, sometimes daily basis. They always ask us to record videos and screenshots, which we have to send to them. They then ask us to check it has been resolved. When one bug is fixed, another one seems to appear. I am not sure how they are operating.

Excellent, the support team is always available and can assist me with what I need.I would highly recommend this to any other companies, hence why we agreed to film the advertisement.

Accessibility and interface are excellent.This app makes admin side of keeping track of staff hours the easiest I've seen.It is particularly helpful when it comes to employees that work in multiple places/

Getting staff used to a new clock in system will always be difficult. Some features I think can be improved on (i.e. accepting multiple shifts at a time in job scheduler, easier schedule making in app)