Content Snare

RATING:

4.8

(33)

About Content Snare

If you serve clients, you'll know how frustrating it can be to get information from them. Delays can often span weeks or months. Email trails get longer and longer. Files get lost in the mess. It's hard to work out what items have already been provided and what is outstanding. All of this wastes a lot of time. Content Snare transforms this into a smooth end-to-end process, making it easy to gather the information you need from clients. It's like a checklist for your clients, where they can answer questions, upload files and monitor their progress. They'll get reminders if they don't finish everything, saving you the time of chasing clients. Content Snare customers report an average of 71% less time gathering information from clients.

Content Snare Pricing

Plans based on number of active requests. 1 request typically = 1 project

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Content Snare dashboard of requests for client info
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Content Snare Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Content Snare

1 - 5 of 33 Reviews

User Profile

Lauren

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Content Snare solves so many problems for us!

Content Snare has been great and a huge positive impact for our business. The support team has always been friendly and helpful. I look forward to their continued development and growing old with them. :)

PROS

Content Snare helped us really organize ourselves around Client Communication issues. Before we struggled with back and forth emails and lengthy phone conversations to get the media and answers we needed to complete client projects. It was a major project management headache to keep track of what we needed and what we were missing. Content Snare helped solved this problem by keeping everything in one place, making it intuitive to use for our team and our clients, and including awesome notifications to our clients based on a pre-set schedule we inputed - simply, awesome!

CONS

I originally wished that it integrated with airtable and clickup - two programs we use extensively. But now, Content Snare has remedied this issue by including Zapier integration which means we can automatically send client answers from CS to our other programs. This is a big deal and I hope the CS team keeps improving this functionality.

Reason for choosing Content Snare

Because Content Snare is created specifically to get info from clients and features such as client email notifications prove that their focus is a better solution for my needs.

Vendor Response

What a great review. Thanks Lauren and we loved hearing how helpful it has been!

Replied July 2020

Daniel

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Content Snare - A Must Have Collection Software

Content Snare saves me hours a month collecting content, looking through email threads, dealing with follow ups of "did you send this yet?"

PROS

Ease of use; options to create templates; ability to make edits to existing content requests; the UX/UI is easy to work with; customer support is great; constantly updating the software with new ideas. The automatic reminders are amazing as well.

CONS

There are 0 complaints. I was up and running within 5 minutes.

Reason for choosing Content Snare

The reasons listed above; Ease of use; options to create templates; ability to make edits to existing content requests; the UX/UI is easy to work with; customer support is great; constantly updating the software with new ideas. The automatic reminders are amazing as well.

Vendor Response

SO glad to read this Dan. Thanks for leaving a review

Replied June 2020

samuel

Graphic Design, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed May 2021

Capture clients thoughts easily

Faster response from clients. Shorter email communications with clients

PROS

One of the pros of Content Snare is that clients don't have to invest their time in creating an account with Content Snare. They just need to receive my email with the link that I sent over to them. This saves a lot of time in client onboarding. Forms can sometimes be lengthy and clients tend to get distracted along the way. I find the reminder very helpful in reminding my clients to continue from where they left off in the form. You can automate the process with Zapier integration.

CONS

I can't think of any issues for now but it would be nice if they could scrap the free trial and just include a free plan.

Vendor Response

Thank you Samuel!

Replied May 2023

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

User friendly software

Very useful for secure collection of data from various clients

PROS

Most of our customers are comfortable with it. Also the great thing for leaving comments on fields

CONS

If the task is complete and the customer wants to add information there is no option for it

Reasons for switching to Content Snare

Better options , flexibility and control

Aled

Information Technology and Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Making sense of web design content

There are many benefits to utilising Content Snare. + It keeps my inbox free of numerous design related emails +It ensures a quick ability to track the status of requested content +The platform will chase/remind clients with regard outstanding content. This saves much time in writing emails to clients and requesting content. +It's possible to create templates which means future projects can be spun up with minimal effort Overall, a positive experience.

PROS

The software enables a centralised location for designer and client to come together and work on required design content. The designer can request content in a structured format which is easily repeatable for future projects, and it allows the client to reply to the request at their own speed. Both designer and client are able to track progress and view the material submitted to date. This structure ensures that content management happens in one place and not across hundreds of emails and varying data storage platforms.

CONS

It would be nice to see clients being able to access their entire project by passcode only and also for emails to be tracked within the platform.

Reasons for switching to Content Snare

Content Snare performed a very specific requirement well. That of managing the request of content from a client and managing that process.

Vendor Response

Thanks for taking the time to review Aled. Glad you're enjoying the platform. We plan on adding the ability for clients to view all their open requests on a dashboard for this scenario.

Replied June 2020