Calls9 Knowledge Plus is a cloud-based knowledge management solution that helps users to share and store documents, carry out searches and chat within teams via desktop or mobile.
Knowledge Plus allows users to upload text, videos, images and files that can then be shared with specific users or groups. It is designed primarily to assist sales and marketing teams working in shared channels and managing operations collaboratively. It offers a built-in deal tracking feature and supports Salesforce integration. It combines real-time messaging, company-wide news articles and an employee directory which helps different teams coordinate among themselves and share information.
The compliance management module allows administrators to view compliance reports and update content that triggers compliance reminders for specific users. Knowledge Plus also provides analysis tools that help users track user engagement.
Calls9 Knowledge Plus offers services on a monthly subscription basis that includes support via chat, email and over the phone.