About LumApps

LumApps is a cloud-based intranet solution for G Suite that offers tools for managing and sharing employee information, social feeds and collaborative workspaces.

The solution enables communication between employees, allows users to access Google's search functionality within a repository of company files and lets users share files, information and comments.

LumApps' workplace includes a user portal, social media profile integrations, community-building tools and suggestion management. Pages, news, custom content and corporate directories are available within the LumApps' portal. The portal can be customized with custom colors and company branding. It also provides mobile applications for iOS and Android devices for remot...


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Supported Operating System(s):

Web browser (OS agnostic)

37 Reviews of LumApps

Average User Ratings

Overall

4.14 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(16)

16

4 stars

(13)

13

3 stars

(6)

6

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 37 results

August 2019

Nate from Trunk Club, Inc.

Company Size: 501-1,000 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2019

Easy Breezy – For Admins and Users Alike!

Overall, working with LumApps every day is a breeze. It is nowhere near as difficult or arcane as other platforms I have used or administered. The LumApps team is full of nice and helpful people as well.

Pros

As an administrator, I love how easy it is for end-users to use and navigate. Even if they don't take the time to navigate through the top-line navigation we have established or take the time to really learn the site, they can find things very easily with the powerful search tool. Likewise, the ability to create easy-to-use lists or newsfeed widgets also improves the user experience. The native Google drive integration is also stellar – if we have stakeholders who frequently change reference materials, it is easy for them to manage a google drive folder I share with them rather than have them come to me daily with changes. The changes they make in the google folder are automatically reflected on the LumApps page with the corresponding files widget, with no intervention necessary from me. Finally, the ability to create email newsletters within LumApps is AMAZING! I use that feature twice weekly.

Cons

The page-building interface can sometimes be very slow and very RAM-intensive, bringing page editing to a crawl.

Reasons for Choosing LumApps

Ease of use for both the administrators and – most especially – for the end-users.

Reasons for Switching to LumApps

Our intranet was long overdue for a total overhaul. We had also grown exponentially since we started using Google Sites, and our resources and information library had also swelled. We needed a more powerful, more engaging, and easier-to-use product.

Response from LumApps

Replied January 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. Regarding performance issues, we are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

April 2020

Timothy from Imagination Europe Ltd

Company Size: 501-1,000 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

4.0

April 2020

Migrating content, updating content

It allowed us to design a Visual Identity compliant site which Google Sites didn't. It has some good features and some annoying oversights / issues.

Pros

It took a bit of used to as a non-IT person when migrating from an old Google Sites instance. But the original set of widgets met our needs.

Cons

Deprecated widgets seem to suit you rather than us. Old Google Sites had a Table of Contents which allowed you to link to a specific item on a page, this doesn't exist in Lumapps. Moving widgets in Edit mode requires multiple drag and drop actions and/or reducing Browser size to perform. The Style settings are not good - can't delete old trial setting and can't update a setting you have saved. No scrolling text widget or functionality. The drop down lists in the left hand panel are set to a number of options then stop displaying so you have to type the first letter of option you want for them to show.

Reasons for Choosing LumApps

See above for Google Suite. Atlassian layout was considered too rigid for an intranet.

Reasons for Switching to LumApps

When Google introduced the new Google Sites, it was much less adaptable than the old sites and there was a limit on themes. As a Creative agency, this was a blocker.

Response from LumApps

Replied April 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. We are currently working to implement new tools and simplifying the interface to make editing content in LumApps a smoother and easier to use experience, along with new tutorials to help guide users. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

March 2020

Aina from Fluidra

Company Size: 5,001-10,000 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2020

LumApps, the less intuitive tool for both users & administrators

Pros

Perhaps that there are a lot of widgets... which at the end ends up being a handicap because some of them are not useful and can't be never used.

Cons

- Not a responsive website. It's a nightmare to design an image and post it so that you can see it ok in every device! - They told us there would be an app coming soon 2 years ago and we are still waiting. The company where I work has a lot of employees that work in production centers and don't have a computer, so in the end, we still communicate mostly via offline. - Sometimes, there are errors while creating a page that are inexplicable. That means that help from technicians is needed but they take to long to sort out the problem. - You lose a lot of time uploading content. I am also the web admin of another website and it takes me less than half of the time to publish something on that website than on lumapps. One of the main reasons is because Lumapps is not really prepared for multilanguage. - When there are a lot of people logging in at the same time the connection is really slow and sometimes the website doesn't even respond. - It is difficult to connect it with Google Analytics. In our case, we have 7 UA codes and 2 GTM codes on Lumapps and the technicians don't know where they come from... The analytics from Lumapps is also really poor...

Response from LumApps

Replied April 2020

Thank you for your feedback! We are sorry to hear that our product did not meet all your expectations. We are always happy to receive your feedback to help improve our product and solve your challenges. We are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience. Our Customer Success team will be reaching out to you to try to resolve these issues, as well as collect more feedback or suggestions.

September 2019

Nurichsan from PointStar

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

September 2019

Social Intranet Made Easy

As partner, I have managed to implement the platform to roughly 5k+ users. I can safely say that they are happy about what LumApps can offer. However some bugs are still giving problem. One of them is the grid system on content creation.

Pros

Consistency and simplicity. It is easy to use, though some aspect requires some basic web development knowledge.

Cons

Some minor bugs and very slow improvement for feature via updates.

Response from LumApps

Replied January 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. We are currently working to implement new tutorials to help guide users and make LumApps a smoother and easier to use experience. We are also in the process of simplifying the interface for users to publish content. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

March 2020

Shane from The Ōnin Group

Company Size: 501-1,000 employees

Industry: Staffing and Recruiting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Functionality

4.0

March 2020

GREAT PRODUCT OVERALL BUT GET READY FOR SOME QUIRKS AND KINKS

With LumApps? Great. But the implementation consulting firm you forced us into was horrible, disappointing and they are just plain bad at their jobs. If I had to go back and make the decision myself, that would be a deal-breaker. Forcing us into a $30K implementation consulting firm contract that did nothing to help was like setting money on fire. Totally useless and disappointing.

Pros

I love the design of the product. I'm a sucker for Google Material Design. I also love the permissions features. Managing content is also a breeze with the permissions workflow and the timing features on content are wonderful.

Cons

I understand that the software has to be rigid in many ways because of the permissions but designing in the software requires way too much CSS. Simple features like choosing the layout of your sub-menus, custom colors, or basic layout is clunky or non-existent. The end-user experience is great but it feels like little thought went into the administrative user experience. Overall, that is disappointing.

Response from LumApps

Replied April 2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap. We are currently working to implement new tutorials to help guide users and make LumApps a smoother and easier to use experience. We are also in the process of simplifying the interface for users to publish content. Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.