# Magentrix Software Reviews, Demo & Pricing - 2026

> Review of Magentrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/portal/magnetrix-profile

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Magentrix

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Overview

# Magentrix 2026: Benefits, Features & Pricing

Wondering if Magentrix is right for your organization?

Our Collaboration Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Magentrix

4.7

[(24)](https://www.softwareadvice.com/portal/magnetrix-profile/#reviews)

Pricing

Starting at $1.00 per month

### About Magentrix

Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals. Deliver content, share information and engage your partners and customers with a completely customizable and branded portal that matches the look and feel of your organization.

Magentrix seamlessly integrates with your CRM (eg. Salesforce, Microsoft Dynamics, HubSpot) to maintain a single corporate data source. The pre-configured Salesforce integration allows companies to integrate any standard or custom Salesforce object, maintain control over user access and security and integrate CRM data based on usage.

Magentrix is fully customizable based on needs, and users can choose what to share and how to show it. The system enables users to visualize deal cycle stages and customize content based on where partners or customers are in the cycle. A native LMS is available to train and certify partners and customers.

Wondering if Magentrix is right for your organization?

Our Collaboration Software selection experts can help you in 15 minutes or less.

## Magentrix User Interface

## Popular Magentrix Alternatives

Main Product

Magentrix

4.7

[(24)](https://www.softwareadvice.com/portal/magnetrix-profile/#reviews)

Ratings Breakdown

-   4.46Ease of use
-   4.71Value for money
-   4.71Customer support
-   4.33Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.96Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/)

4.4

[(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.45Value for money
-   4.43Customer support
-   4.20Functionality

Pricing

Available upon request

Get Price

Alternative Product

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

## Magentrix Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Magentrix Features

-   Popular features found in Collaboration
    
    Access Controls/Permissions
    
    Alerts/Notifications
    
    Calendar Management
    
    Collaboration Tools
    
    Discussions/Forums
    
    Document Management
    
    @mentions
    
    Screen Sharing
    
    Secure Data Storage
    
    Task Management
    
    Video Conferencing
    
-   More features of Magentrix
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Catalog Management
    
    Channel Analytics
    
    Channel Management
    
    Chat/Messaging
    
    Client Portal
    
    Commenting/Notes
    
    Communication Management
    
    Content Management
    
    CRM
    
    Customer Portal
    
    Customizable Branding
    
    Customizable Forms
    
    Data Security
    
    Document Storage
    
    File Management
    
    File Sharing
    
    Gamification
    
    Incentive Management
    
    Knowledge Base Management
    
    Lead Distribution
    
    Lead Management
    
    Onboarding
    
    Online Forums
    
    Opportunity Management
    
    Order Management
    
    Partner Management
    
    Partner Portal
    
    Pipeline Management
    
    Real-Time Analytics
    
    Real-Time Chat
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Rewards Management
    
    Self Service Portal
    
    Single Sign On
    
    SSL Security
    
    Support Ticket Management
    
    Support Ticket Tracking
    
    Training Management
    

## Magentrix Integrations

Zapier

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

authorize.net

Integration rated undefined from -1 review

Salesforce Sales Cloud

Integration rated undefined from -1 review

Formstack Forms

Integration rated undefined from -1 review

Mailchimp

Integration rated undefined from -1 review

## Magentrix User Reviews

Overall Rating

4.7

Ratings Breakdown

5

71%

4

29%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.7

Customer support

4.7

Functionality

4.3

Have you used Magentrix and would like to share your experience with others?

VR

Verified

Reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Great to keep your business team working together.

5

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Lots of flexibility with the software’s features— really helped to boost sales and share leads across multiple platforms.

Cons:

I had a data connectivity issue and had to contact customer support— issue was on vendor side.

Vendor Response

Thank you for your review, we are very pleased to know that you are happy with the portal and its capabilities and that our customer services team has been able to assist you with any issues that have come up.

Replied September 2018

Read More

RE

Roger E.

Management Consulting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2017

Could a software provider be any more helpful?!

5

18 months after starting to integrate Magentrix with Salesforce our portal is now woven into many of our business processes. Even though Magentrix can clearly rely on our continued custom, they are still more helpful, flexible and supportive than I could wish for. Not only is the software reliable and robust, the support, discussion forums, blogs etc complete the package. Of course there are things I'd like them to change or improve, but at least it feels like they are actually listening when I make these suggestions. I'm an administrator rather than a programmer, so I've really appreciated the ease with which I've been able to create, configure and maintain pages, classes, workflow etc without needing too much re-education. Thanks.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Good integration with SalesForce. Efficient user interface for management of portal. The scope of the functionality is more limited by our imagination than by the software.

Cons:

Some of the constructs and semantics around the "code" could be better explained and validation of code could be better.

Read More

JJ

Jennifer J.

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2016

Feedback from JA

4

We have been quite pleased with the system but do find it challenging to get issues resolved. We recently had a glitch in the system that we spent a lot of time on finding the root of the issue and then getting a resolution.

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

unlimited users

Cons:

administrator portal is not easy to navigage

Read More

DM

Daniel M.

Consumer Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2016

Magentrix review (Sodexo México)

5

the system is really useful, it get us the ability to create and manage all kind of records on-line. It allow us to have a bigger number of users in the platform with self-service portal license. Giving us the chance to enhance and reduce the time in our processes.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The capability to have the platform in all kind of devices. Have the information 24/7 365 for all users in all moment. The capability to have reports.

Cons:

You can get a better app if you simplify the workflows (is kind of complicated creating them from Magentrix). The capability to have automations not only for mails, but to update other fields.

Read More

AS

Andrea S.

Used unspecified for unspecified

Review source

Reviewed September 2016

Magentrix is feature rich, has a beautiful interface, and the customer support is TOP NOTCH

5

We've been using Magentrix for over 3 years for our customer portal solution, integrated with Salesforce. We evaluated the Salesforce portal at the same time and found that Magentrix was far superior in every way -- a simplified pricing model, handholding support during setup and post-implementation, and a beautiful interface both on desktop and mobile. The 4 star ease of use is simply due to the time it takes to setup the security and portal before you can go live - at least when we went through implementation it was not "out of the box" setup, but that's due to the serious fine-tuning you can do from a security and user profile perspective. It's more like, "what can't you do with Magentrix" as opposed to "what does this product do?" It's so flexible that you can configure it to suit any possible business need. The developers, I'm convinced, are geniuses. I've never seen such flawless updates and features before in any product that we use. We use it to integrate our knowledgebase from Salesforce, product documentation, for customer help desk tickets, training videos, white papers, and more. Once it's set up, it is really a set it and forget it application that just works flawlessly. What really makes Magentrix shine, though, is the SUPPORT. These people are like the Four Seasons of software vendors! The response time, follow-up, knowledge level of the folks answering questions, and ability to offer a variety of approaches and solutions to a single business need truly underscores Magentrix' reps deep level of product and Salesforce knowledge. I really feel like they are on our side, a part of our team, and are -- by far -- the best, most valued, and easiest vendor relationship we have.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Customer support, features, timely updates

Cons:

Nothing

Read More

GW

Greg W.

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2017

Great product

4

I have used Magentrix for a few years now. They are a good company to work with and are flexible. Overall the portal is easy to use and does most of what we need it to. The reporting options could be a bit more comprehensive.

Ratings Breakdown

3

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

Works like Salesforce

Cons:

Support is not as comprehensive as it used to be.

Vendor Response

Thanks for the feedback Greg. Feel free to post in Ideas (in our customer portal) for reporting options you would like to see.

Replied January 2017

Read More

SM

Sam M.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2016

Best Salesforce Portal available

5

We replaced our expensive SalesForce gateway with Magentrix. Magentrix allows us to hook into all areas of Salesforce, including custom objects. We can create multiple portals. Way cheaper too!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

SalesForce integration is incredible

Cons:

Nothing really. It's great.

Read More

SH

Sandi H.

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2016

Excellent product for our Customer support team

5

We've been using Magentrix for almost 2 years and love the product and the support. The product easily integrated with Salesforce. The support team is very helpful and extremely responsive. Highly recommend this product!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

easy to setup and maintain.

Cons:

N/A

Read More

DS

David S.

Professional Training & Coaching

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2016

A missing link - delivered

4

With the close and essential support of our developers at Nebula, we have managed to deliver the Magentrix platform to our 7,000 plus client base within a short period of time and with excellent feedback. By linking the flexible Magentrix platform with our Salesforce org we have been able to create a productive self-service solution which also enables clients to complete nationally recognized qualifications. Lee and his team at Magentrix have provided excellent support to our developers at Nebula and helped to create something we are all very proud of.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

My developer at Nebula has been able to deliver almost everything we wanted from the integration with Salesforce

Cons:

Loading large volumes (7,000) of clients in one go caused a drastic drop in service and complaints from some customers

Read More

SA

Shashia A.

Security and Investigations

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2016

User-Friendly and Attentive Support Services

5

Magentrix has been a great provider to work with, they are quick to respond to service requests, and or develop new tools, functionalities, and reports as we request.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like most the ease of use and quick response time for changes or questions.

Cons:

The activities for course assignments and completions being in my feed.

Read More

Showing 1 - 10 of 24 Reviews

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