MyPlace
About MyPlace
MyPlace Pricing
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for MyPlace
1 - 8 of 8 Reviews
John
Restaurants, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Excellent Customer Service
Customer service stayed with me for two hours while I tried to figure out our network to open the port.
CONSI have not had any issues with Myplace at the current moment
Vendor Response
Thanks John
Replied March 2024
Paul
Computer Networking, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
An important service for our UniFi and Mailchimp marketing portal
Absolutely brilliant, from my first contact on live chat to fully implementing the software and service. All of the team are really helpful and go above and beyond to ensure the service is setup and running correctly. No question is too stupid for them.
PROSEverything is in one place and really easy to setup and use. The inbuilt integrations with UniFi and Mailchimp are right up there.
CONSNothing as yet! Everything is easy to use and the team are ultra responsive and helpful.
Reason for choosing MyPlace
Because My Place did everything we wanted and more at a realistic price point and the support was second to none from the outset.
Vendor Response
Thanks Paul!
Replied January 2024
Michael
Hospitality, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great source of data
Easy integration with our Mailchimp service and the volume of data we were able to collect
CONSDidn't have the advanced features of some alternatives, but did the basics very well
Michael
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
MyPlace is great for capturing customer data
Support has been very responsive when any issues arise. Always a quick answer and if needed they will logon to our system and help us resolve any problems that arise.
PROSThe ease for our customers to logon and for us to capture their information.
CONSSometimes the time difference with the US would be an issue but they always responded.
Reason for choosing MyPlace
Integration with our Unifi system. We had no interest in switching our wifi network.
Vendor Response
Thanks Michael
Replied January 2024
Andrew
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great experience
Great - they went over and above what was expected from them, sorting my issue without me needing to become involved
PROSThe ease of use and the accessibility of their help function and chat facility
CONSno cons - the software works as i would want it to
Vendor Response
Thank you Andrew
Replied January 2024
Sarah
Retail, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Very effective at building email database
Easy to use after initial setup. Integrates very well into my Mailchimp account. Very good at collecting customer email addresses
CONSInitial setup with my WiFi network took a bit of effort, but worked great after that
Reason for choosing MyPlace
MyPlace integration with Ubiquiti UniFi WiFi equipment worked particularly well for our network setup
Vendor Response
Thank You Sarah!
Replied January 2024
Michael
Hospitality, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Guest WiFi Marketing Service
Happy with product and MyPlace Connect team
PROSQuick and easy to install with no extra hardware required. Customer support was excellent
CONSNothing really, it just works well with the rest of our marketing apps
Vendor Response
Thanks Michael!
Replied January 2024
Mari
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Easy and Great Customer Service
I really like how easy MyPlace Connect is to use and Peadar has been so helpful
CONSSince we are still in the new phase, I do not have a "con" yet
Reason for choosing MyPlace
Ease of use, responsive communication and excellent customer service
Vendor Response
Thank you Mari!
Replied January 2024