SuiteDash
About SuiteDash
SuiteDash Pricing
Flat monthly fee, no contracts, no per user fees, no additional fees
Starting price:
$19.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for SuiteDash
1 - 5 of 536 Reviews
Rick
2 - 10 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed November 2021
Fantastic white label client portal and CRM!
Lisa
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
SuiteDash is an amazing all-in-one CRM (and so much more!)
I never really had a handle on my client interactions; they were always scattered. Now, with SuiteDash, everything is in one place. I can see all of the messages, tasks, client requests, files, etc, that are associated with a project *in one place*. It's practically magic.... truly. I am appreciating how much time I save automating client interactions. Yes, they may take a bit to plan and add to the system but it's SO worth it. Here's an example workflow: send proposal - proposal accepted > invoice is automatically generated; client pays invoice > 5 automations are triggered, including: project template generated, granting client access to resource files, project tasks auto-created and added to my calendar... the list goes on and on!
PROSSuiteDash is extremely full-featured. It replaces so many other SaaS tools I have cobbled together over the past 10 years. Now I'm able to run my business more efficiently while providing clients with a top-notch user experience. (Yes, I'm referring to the fully white-labeled client portal app that's included!) I am amazed at the myriad ways I have automated my business processes and client interactions so that the experience is high-touch and nurturing. As a business owner who's used to doing everything myself, SD saves me time in the long run because I can set up a workflow once and reuse it forever (or until I change it!). The SD team continually adds improvements and upgrades to the platform, and they actually LISTEN to SD users in their Facebook community. I made a case for adding an additional automation option and was pleased to see it implemented within a few weeks. Very impresssed.
CONSSuiteDash is a powerful, complex system, so it can be a bit intimidating at first. That's always the downside to any tool that is this feature-rich. It's not something you can learn in a day, but if you're committed to properly planning out your workflows, watching the SD tutorial videos, reviewing the excellent help documentation and taking advantage of the FB user community (don't forget to join!) and SD support team, you'll set yourself up for success. My suggestion... don't rush it. Take your time to learn the system by creating test/dummy accounts and workflows so you can really understand how to use this tool most efficiently and effectively.
Reason for choosing SuiteDash
It just has way more functionality than the alternatives. Plus, the cost was less when I factored in everything. BTW, Hubspot was a total nightmare...not user friendly at all.
Reasons for switching to SuiteDash
I wanted to get rid of lots of separate SaaS tools and replace them with one platform that (almost) does it all!
Alicia
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
The All-In One That is REALLY an All In One
A couple of times, out of frustration I did consider leaving Suitedash but each time the way they resolve issues has shown me that this is a company who is intentional about their growth and cares about their users. They have earned my business long term, and I would consider using for other businesses in the future.
PROSDefinitely the customization! Certainly it’s the biggest reason I was drawn to it. I also love how you don’t have to pay $50-$100 dollars PER each additional user like alot of other softwares. It’s friendly on the wallet. I love the all in one and how I am able to cut down on how many separate things clients have to keep up with because they don’t like toggling between to many apps.
CONSSuitedash is extremely complex to build out in the beginning. I wish they had some prebuilt templates like some of their competitors and hope to see that rolled out in the future. Suitedash is also extremely slow, but they very recently did updates to try to address that.
Reason for choosing SuiteDash
All in one and extreme customization options
Reasons for switching to SuiteDash
Pricing and lacking key components such as the LMS. Also their portal was completely trash. The portal and the LMS are sole reasons
Mike
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
A CRM that can't take payments, and an "it is what it is, deal with it" approach from management.
Overall it's been good. Despite the infuriating load times and confused design, I like the software and the community. I also quite like the staff. But this experience, and the response from [SENSITIVE CONTENT] has left me with a very sour taste in my mouth. I'm rather heavily integrated with Suitedash, so upping and leaving is a big decision but I currently can't trust that they have my interests at heart.
PROSSuitedash is a great platform when it works. Granted, it's slower than a stoned snail and it's not winning any beauty awards anytime soon, but it's open, and there's buckets of potential.
CONSI'll start small: It's slow, really slow. I'm waiting 10 seconds between page loads. I have fibre broadband and all that good stuff, and have accessed the platform from plenty of other connections, so [SENSITIVE CONTENT] ' repeat potestations that it's fast for them just don't cut it. It's slow, admit it. It's ugly. The interface smacks of something made by someone who saw a CRM, and without much design experience, decided they wanted to do things differently. There's a custom CSS area, but it feels strange having to add my own code to stop my CRM from looking like a multi-era nostalgia game drank too much koolaid. But these are just appetisers. After having ploughed time into setup (grinding 10 second load after grinding 10 second load) it seems they have no idea about European credit card requirements, which have left most of Europe, and now the UK, without Stripe payments processing. When SCA enforcement came into complete enforcement, many of us have been left without a reliable way to get paid. They have known about this for over a year. Some of their clients tried warning them, but were ignored. The required work to get their Stripe integration up to date clocks in at around 80 lines of code (I've performed this myself on some of my own personal implementations). I've been told the fix is coming in weeks rather than days, and furnished with a rather lengthy "It is what it is, just deal with it" response from the [SENSITIVE CONTENT]
Reasons for switching to SuiteDash
Because I'm only human, and humans make mistakes.
David
Verified reviewer
E-Learning, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Serendipity: I was only looking for a portal, I found everything
Oh my experience with suite dish has been...Awesome... I am starting starting a business and I'm all over the place. As a solopreseur I wear all the hats and suite Dash helps me wear them well
PROSI like that it gives me the ability to run my one man operation with ease out of the box. I'm able to market, develop, and retain relationships with clients.
CONSThe learning management system seems to be a little bit of an afterthought. I would really like for them to beefed up the functionality more there.
Reason for choosing SuiteDash
When looking at sweet? - the help and the documentation was instantly available literally right there my face so I chose it.
Vendor Response
Hi David, We're glad to hear that SuiteDash has provided you with the ease of running your one-man operation. We understand the importance of marketing, development, and client relationships, and our platform aims to support you in all these areas. Regarding your feedback on the LMS, we appreciate your input. We're constantly working to improve our features, and we'll take your suggestion to heart and already have plans to improve the functionality of the LMS. We're thrilled that our help and documentation were readily available and assisted you in making your decision. Our goal is to provide a seamless user experience, and we're glad it has resonated with you. We understand the many challenges a solopreneur faces. We're here to support you as you grow your business. Thank you for choosing SuiteDash and for taking the time to share your feedback. We appreciate your support and look forward to continuing to serve you. Your friends at SuiteDash
Replied July 2023