ClickMeeting

RATING:

4.5

(149)

About ClickMeeting

ClickMeeting is a browser-based webinar solution, that brings the power of webinars and video conferencing to organizations of any size, or freelancers. It improves team collaboration, boosts effective communication, and makes online teaching simple. The software requires no installation and works on all devices and operating systems. Keeping user data secure and compliant with EU GDPR regulations is an important part of the platform. ClickMeeting is suitable for freelancers and organizations of all types: from micro-businesses to international enterprises. It primarily supports Marketing, Sales, Education, HR & Trainings.

ClickMeeting Pricing

Starting price: 

$32.00 per month

Free trial: 

Available

Free version: 

Available

ClickMeeting creating an account
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ClickMeeting Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ClickMeeting

1 - 5 of 147 Reviews

User Profile

Christina

Verified reviewer

Mechanical or Industrial Engineering, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

ClickMeeting Complete Webinar & Conferencing Solution

ClickMeeting has been a great tool to use for customer onboarding over the past year and beginning of the first quarter of this year. We are satisfied with the service offered

PROS

Our ability to master the platform in such a short time. When we were nervous that we'd have more people than intended, upgrading was a breeze. We don't need to purchase additional administrator accounts or logins for each user that wants to create an event. For our little team, this solution was just what we needed, and it didn't appear to be designed for a corporation that employs a complete staff simply to deal with webinar software and technology.

CONS

When it comes to designing and using individual presenter profiles, we've run across some issues. It's frequently difficult to recognize who's speaking at a conference since we use the same profile for several people.

Reasons for switching to ClickMeeting

We have better video and live quality at a good price

Vendor Response

Hello Christina, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Replied March 2022

Beverly

Legal Services, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

ClickMeeting is user friendly and easy to launch.

ClickMeeting has been relatively pain-free to administer, and where there have been hiccups, the excellent customer service has made it all worth it. Despite a significant time difference, ClickMeeting always provides me with prompt and thorough responses.

PROS

ClickMeeting is easy to use, with a fairly intuitive dashboard and room layout. We were able to launch it with minimal training for our presenters.

CONS

Enabling microphones for attendees by our presenters is not always reliable; we don't need to do it often, so it has not been a huge drawback.

Reason for choosing ClickMeeting

At the time (2016), the pricing was more attractive and the features were scaled to our needs. We have been satisfied customers since then and upgraded our subscription during the pandemic, when our webinar attendance increased greatly.

Reasons for switching to ClickMeeting

The worst customer service ever; very unreliable performance.

Vendor Response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied June 2023

Katarzyna

Health, Wellness and Fitness, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2020

Unrelaiable features and poor customer support

Problems with clickmeeting were causing unnecessary work on our side, although we paid for the additional features that on paper should help us avoid manual tasks. Customer support was not helpful at all and unfortunately made us look very unprofessional. Wouldn't risk using clickmeeting while hosting webinars with higher attendance.

PROS

Interface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.

CONS

Features that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response. In specific: - you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success. - certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.

Vendor Response

Hello Katarzyna, Thank you for your feedback. Our support team is always there to offer assistance with any technical issues. Unfortunately, in your case, we couldn't help further. ClickMeeting Team

Replied November 2020

Michał

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Great solution for online education

Very good, very good program - I highly recommend it

PROS

1. Easy to use 2. Very predictable 3. Great feature for managing the audience

CONS

It's not possible to have more than one CTA prepared in the same time

Reason for choosing ClickMeeting

Easy to use for everyone - younger and older, more and less advanced in using this type of applications

Vendor Response

Thank you for your review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied February 2024

Geoffrey

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

When stability is your #1 criteria

I like that it's a flexible and easy to use tool. Support is always here to help. My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.

PROS

It's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.

CONS

There is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API

Reasons for switching to ClickMeeting

Gotowebinar needs your attendees to install something which adds a lot of friction. Clickmeeting works directly in your browser.

Vendor Response

Hello Geoffrey, Thank you for your review and rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied February 2022