Crescendo

RATING:

4.9

(16)

About Crescendo

Crescendo is a sales enablement platform that helps field teams accelerate sales conversations with targeted, actionable content. The platform enables managers to directly accesses content on corporate Sharepoint, Google Drive, Salesforce.com, Box.com and OneDrive. Administrators can create and customize the content, including sales tools, collateral, videos and eBooks. Additionally, it lets stakeholders segment users by role or territory to ensure each member of the team has access only to the information they need.

Crescendo Pricing

Standard: $12/user/month for 10 users minimum. Billed annually. Extended: contact Crescendo for custom pricing information.

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

Crescendo legal repository
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Crescendo Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Crescendo

1 - 5 of 16 Reviews

User Profile

Michał

Verified reviewer

Chemicals, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

User opinion

PROS

Software is Easy to use. Indicative. Work offline.

CONS

Sometimes it gets stuck, when I want to return to menu.

Drew

Building Materials, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Access Up-To-Date Materials Anytime/Anywhere

We needed a single source for representatives to access all content that's relevant to them. Crescendo gave us that option.

PROS

Crescendo is adaptable, customizeable, and was the perfect solution for distributing our sales and marketing collateral. With 27 divisions nationwide, our internal/external sales teams needed a single source to access their content. Crescendo gave us that source! Our sales teams and representatives now have access to the most up-to-date materials and receive push notifications anytime something new is added. This is a fantastic product that is easy to manage, easy to update, and perfect for any company looking to enhance their sales arsenal.

CONS

Requiring all new users to sign up for Box was a bit of a learning curve for our reps...but they quickly adapted and we're all good.

Reason for choosing Crescendo

Crescendo was willing to adapt more to our needs and their price was better.

Anonymous

1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2022

Very good for clients meetings

PROS

I used the software some time ago in my former role as a Business Development Manager and I have to say that it speeds up the way you can show content to prospects and clients during sales meeting, simply accessing all contents via tablet

CONS

Sometimes I had some performance issues, but nothing too harsh

Natalie

Medical Devices, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

An absolute game-changer for any field based staff and marketing team

From initial set-up to implementation and continuous management of Crescendo, the team have been incredibly helpful with every aspect. [SENSITIVE CONTENT HIDDEN] are great at listening to suggestions and acting upon them. Their flexibility to changes we suggest have been impeccable. Our sales/clinical team love how easy it is to not only view documentation, but also email directly to their customers, search documentation for information and use it as a training tool.

PROS

As an administrator and user of Crescendo, I cannot imagine daily working life without it! It has solved all our problems from a document management perspective and is a great solution for our sales/clinical teams having remote access to campaigns, product information, training material and key messages. As our staff are often based in hospitals, signal/internet access is often an issue. Having an app like Crescendo that can be accessed without the internet has been game-changing. As a marketing department, it has also been invaluable to have access to all the analytics so we can see the most used documentation and how campaigns are being utilised.

CONS

The only complications we sometimes have is getting staff to sync content correctly - but believe this is more of an internal training issue.

Reason for choosing Crescendo

We loved that it linked to Sharepoint and could be used offline.

Reasons for switching to Crescendo

Sales Stratus had various issues with remote access and glitchiness. It also did not link up to SharePoint and our existing document libraries like Crescendo does so from a document management perspective it was not suitable.

Anonymous

51-200 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Fantastic Product, Easy to Manage, Perfect for a Distributed Salesforce

Our salespeople are sending more emails, more literature, and using our videos as selling tools. It also enhances our reputation as a technically savvy organization, and offers a unique sales tool to our independent agents. I love Crescendo.

PROS

It does exactly what it claims to, and does it beautifully. Our sales team carries iPads with Crescendo so that they can show our customers only what they're interested in, and email it to them at that moment. We use Google drive hosting, so our salespeople have access to videos, catalogs, excel sheets, presentation PDFs, virtually anything they'd need, and it's easy to manage and run version control. We've also integrated Crescendo with Salesforce so that when our salespeople send a PDF from Crescendo to a customer it automatically syncs or creates an account and contact in Salesforce. It's a beautiful front end that's easy for the least technical person to use. And the customer support is outstanding. The Crescendo team always responds the same day, and they did all the design work, which is critical because I don't have an html programmer or a graphic designer on staff. We've started rolling this out to our independent sales agents as well, and it continues to be a big hit. I love it and can't say enough good things about it.

CONS

Because we implemented in Google Drive, there's not an easy way to include PowerPoint presentations, and you obviously lose the animations, transitions, and embedded videos when they're uploaded as PDFs. However, the convenience and functionality of Drive made it the right implementation for us.