Cloud Store

RATING:

4.4

(13)

About Cloud Store

Cloud Store is an eCommerce solution for ticketing businesses such as ski resorts, water parks, amusement parks, family entertainment centers, museums, zoos, adventure parks, and thermal spas. This platform includes a pricing calculator, shopping cart functionality, and distribution management.

Cloud Store Pricing

Catalate creates a customized revenue share for each client. Please contact us to learn more.

Free trial: 

Available

Free version: 

Not Available

Desktop view of Cloud Store

Cloud Store Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Cloud Store

1 - 5 of 13 Reviews

Donna

Recreational Facilities and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great Value & Excellent Customer Service

Our customers love the convenience of purchasing our products through our website/cloud store. Our company loves the information that is provided in daily, weekly, month & annual reports.

PROS

I can access arrivals and other analytics at any time. It allows us greater reach in offering our products and also convenience for our guests to purchase in advance without having to be at our location or call.

CONS

I really have no complaints - although it would be great if we could make minor changes to product descriptions, etc without having to contact Partner Services.

Vendor Response

Thanks for the review Donna! We wanted to let you know that product release has been completed that enables you to edit product descriptions yourself!

Replied March 2022

Michael

Sports, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Highly Recomend Catalate Cloudstore

Selling season passes and encouraging early purchases has helped us forecast how busy we may be on any given day.

PROS

We have been using Liftopia/Catalate for many years now, and have found offering a cloud based platform well worth the effort. Catalate makes managing online sales easy, no down-time or interface issues to deal with, they take care of it all.

CONS

A direct integration into our point of sale system would be very nice. currently we have to check in the customer via extranet, then redeem the ticket through our POS.

Reason for choosing Cloud Store

Recommendation by an industry colleague

Vendor Response

Thank you for your review, Michael! If you're willing to share what POS you use, that would be very helpful so we can take it into consideration for future product development. Please feel free to email partners@catalate.com. Thank you for using Cloud Store!

Replied March 2022

Kevin

Sports, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

Lift Ticketing

It provides us what we need but there are limitations that I'd love to see overcome as shown in the Cons section.

PROS

* dynamic pricing * keeping track of arrivals for the day * provides critical information to prepare for guests

CONS

* Dynamic pricing is per product, not across related products * new look for arrivals list * would love to have the option to make a product private (IE: product only available via a link we could send to specific people as opposed to having it visible to all customers)

Reason for choosing Cloud Store

Not applicable

Pete

Sports, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

A Great Solution for Dynamic Ticket Pricing

Cloud store has helped us become a leader in the industry and solved our POS system issues. We are very happy with the product and the support team. They continue to innovate every year and we know that it will continue.

PROS

It's easy to use on the front end and always works. It is also easy to manage on the back end. We rely very heavily on selling ticket, rentals, lessons, etc through this platform.

CONS

You can only purchase one product at a time. It would be better to be able to purchase more than one product at a time.

Vendor Response

Thank you, Pete, for the review! We're working on our next year product roadmap now and will keep you updated on changes that will help your customers to purchase multiple products.

Replied January 2022

Beata

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Liftopia Cloud Store Review

We are able to successfully sell and yield online lift tickets.

PROS

The Cloudstore integrates well on our website and the calendar view is very user friendly. Simple sales are easily made when compared to other competitors.

CONS

The number one missing feature is a cart. Customers must check out multiple times when purchasing different products. Implentation of rate changes can take up to two weeks. However, my sales rep,[SENSITIVE CONTENT], was able to provide documentation that allowed me to send updates in their format, which allowed for same day rate updates.

Reason for choosing Cloud Store

Yielding