All Cloud Store Reviews

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Donna

Recreational Facilities and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great Value & Excellent Customer Service

Our customers love the convenience of purchasing our products through our website/cloud store. Our company loves the information that is provided in daily, weekly, month & annual reports.

PROS

I can access arrivals and other analytics at any time. It allows us greater reach in offering our products and also convenience for our guests to purchase in advance without having to be at our location or call.

CONS

I really have no complaints - although it would be great if we could make minor changes to product descriptions, etc without having to contact Partner Services.

Vendor Response

Thanks for the review Donna! We wanted to let you know that product release has been completed that enables you to edit product descriptions yourself!

Replied March 2022

Michael

Sports, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Highly Recomend Catalate Cloudstore

Selling season passes and encouraging early purchases has helped us forecast how busy we may be on any given day.

PROS

We have been using Liftopia/Catalate for many years now, and have found offering a cloud based platform well worth the effort. Catalate makes managing online sales easy, no down-time or interface issues to deal with, they take care of it all.

CONS

A direct integration into our point of sale system would be very nice. currently we have to check in the customer via extranet, then redeem the ticket through our POS.

Reason for choosing Cloud Store

Recommendation by an industry colleague

Vendor Response

Thank you for your review, Michael! If you're willing to share what POS you use, that would be very helpful so we can take it into consideration for future product development. Please feel free to email partners@catalate.com. Thank you for using Cloud Store!

Replied March 2022

Kevin

Sports, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

Lift Ticketing

It provides us what we need but there are limitations that I'd love to see overcome as shown in the Cons section.

PROS

* dynamic pricing * keeping track of arrivals for the day * provides critical information to prepare for guests

CONS

* Dynamic pricing is per product, not across related products * new look for arrivals list * would love to have the option to make a product private (IE: product only available via a link we could send to specific people as opposed to having it visible to all customers)

Reason for choosing Cloud Store

Not applicable

Pete

Sports, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

A Great Solution for Dynamic Ticket Pricing

Cloud store has helped us become a leader in the industry and solved our POS system issues. We are very happy with the product and the support team. They continue to innovate every year and we know that it will continue.

PROS

It's easy to use on the front end and always works. It is also easy to manage on the back end. We rely very heavily on selling ticket, rentals, lessons, etc through this platform.

CONS

You can only purchase one product at a time. It would be better to be able to purchase more than one product at a time.

Vendor Response

Thank you, Pete, for the review! We're working on our next year product roadmap now and will keep you updated on changes that will help your customers to purchase multiple products.

Replied January 2022

Beata

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Liftopia Cloud Store Review

We are able to successfully sell and yield online lift tickets.

PROS

The Cloudstore integrates well on our website and the calendar view is very user friendly. Simple sales are easily made when compared to other competitors.

CONS

The number one missing feature is a cart. Customers must check out multiple times when purchasing different products. Implentation of rate changes can take up to two weeks. However, my sales rep,[SENSITIVE CONTENT], was able to provide documentation that allowed me to send updates in their format, which allowed for same day rate updates.

Reason for choosing Cloud Store

Yielding

Mark

Recreational Facilities and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Cloud Store Dynamically Drives Revenue

We have more than tripled our e-commerce sales since converting to cloud store.

PROS

The dynamic pricing engine built into the e-commerce platform drives guest decision making and transactions.

CONS

I would prefer a few more direct integrations into existing software platforms. (i.e. CRM, POS, or even Zapier)

Reasons for switching to Cloud Store

We moved our e-commerce to the the Cloud Store so we could take advantage of their dynamic pricing platform.

Vendor Response

Thanks for the review, Mark! A big focus for us going forward is how our platform interfaces with other systems, so stay tuned!

Replied January 2022

Josh

Recreational Facilities and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Wintergreen Resort

PROS

It is very easy to use for the customer and also to make changes as an admin.

CONS

The software has evolved since we have been using it. There are still things that we would like to see that would help the user in the end but we are very happy with the service so far.

Reason for choosing Cloud Store

customer support, development, and knowledge of the industry were our big reasons

Vendor Response

Thank you for the review, Josh! Please always feel free to suggest product recommendations to your account manager. We love your input and ideas!

Replied March 2022

Eleni

Leisure, Travel & Tourism, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Recommended for businesses with 100 employees

Overall, a great decision to begin working with Catalate!

PROS

Customer service, support, and urgency exhibited by them.

CONS

Time frame to add software suggestions that we would like to use.

Reason for choosing Cloud Store

Recommended by trusted colleagues and pricing and ease of use.

Reasons for switching to Cloud Store

Still using them for POS, but not for ticketing and reservations.

Vendor Response

Thank you, Eleni, for the great review! We're happy you are pleased with our service, and would welcome any ideas you have for product improvements for the future.

Replied March 2022

Ron

Recreational Facilities and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Review

Very pleased.

PROS

Intuitive for our guests. Allows us to manage capacities.

CONS

Some of the nuances of managing daily capacities.

Reasons for switching to Cloud Store

Catalate better met the needs of the company, its staff, and most importantly our guests.

Anonymous

1 employee

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

Great way to drive revenue and add value

PROS

The information available at the tips of customer With greater transparency make sure customer have full control over the purchase they are trying to make from cloud store. Really helps to drive revenue and add value whereas other features like Analytics which is very essential in today’s business world add 360° view of business.

CONS

No specific issues but more features where you have option to integrate with different other business applications which is actually growing for this particular software.

Vendor Response

Thank you for your review! We'd love to understand what integrations in particular you're looking for. Please feel free to reach out to partners@catalate.com.

Replied March 2022

Laura

Leisure, Travel & Tourism, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2022

Bon outil de tarification dynamique

PROS

Ce logiciel est assez simple d'utilisation et intuitif, et le service client est excellent - toujours disponible et très réactif.

CONS

Le choix d'une interface client plus attractif et personnalisable serait souhaitable, y compris au niveau de la présentation de produits via des photos. Ce serait plus simple de pouvoir modifier les textes nous-même, on gagnerait du temps. Rajouter le menu de création de codes promo au menu principal serait un plus.

Christian

Leisure, Travel & Tourism, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2022

Sie kann einige Sachen sehr gut

Effizienter Prozess für den Hauptanwendungsfall.

PROS

Funktionaler Buchungsprozess, Integration SwissPass, Verknüpfung mit Skidata

CONS

Fehlende Funktionen: Prozentualer Gutschein auf ein spezifisches Produkt. Möglichkeit für den Käufer verschiedene Produkte in den Warenkorb zu legen.

Vendor Response

Thank you for the review, Christian. Your account manager should be keeping you up to date shortly with updates regarding requested product features.

Replied March 2022

Mandy

Leisure, Travel & Tourism, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Very Happy Customer

PROS

Very user Friendly and amazing support from Catalate

CONS

Nothing to complain about! Love this system and how user friendly it is!

Reason for choosing Cloud Store

Very USer Friendly

Vendor Response

Thanks for the review, Mandy!

Replied January 2022

Showing 1 - 13 of 13 Reviews