All KLIKER Reviews
1-14 of 14 Reviews
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Dubravka
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Sincere recommendation for Kliker
I don't know how we worked without a KLIKER until now. Only now, we realize how much time we spent searching other sites, comparing prices, specifications and needlessly wasting time that could have been used to improve our business. I sincerely recommend the KLIKER as something that will help both you and your employees. The time you will gain by using the software instead of doing it all manually, you can use to improve both your work and yourself.
PROSI use this software every day and it is one of the basic tools in my business. Ease of use, visibility of the requested data, daily data updates so that you have the most recent information in real time are just some of the advantages of this software.
CONSI have no complaints about this software.
Alen
Consumer Electronics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2021
Kliker - good tool for market research
Market overview by segment, partner, vendor; possibility of comparation per configuration
CONSSometimes software is providing wrong data
Vendor Response
Dear Alen, thank you very much for your review, we appreciate it a lot! KLIKER data quality team is always available at support@kliker.biz. Besides that, there is an option to report any wrong product or price information directly through Tickets icon on My Market screen. Our response time is usually within a few hours. We strive towards perfect data accuracy and actively manage all data imports which are often affected with retailers' website changes and updates. Very soon you will be able to enjoy the new look and functionalities in KLIKER market since we are preparing an extensive interface redesign. Kind regards, KLIKER team
Replied January 2022
Nikola
Consumer Electronics, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2022
Kliker is helpful
Overall my experience is positive - it makes channel managing easier since i can look at our position at any given time with digital shelf share, pricing or promotions.
PROSWhen you are doing everyday research of the market KLIKER Pricing history is something that helps a lot. You can see the market movement and make predictions what could or is going to happen. It makes your job a lot easier when you can have a quick look at a market
CONSSpecifications of the products can sometimes be wrong, but that is not something that is not expected because of the sheer volume of products in our industry. But this is something that KLIKER could work on
Vendor Response
Dear Nikola, thank you for a detailed review, it is very valuable to us. Product matching based on tech specs is a key part of KLIKER data management process, so we have developed an advanced algorithm and a system that is preventing any mismatches. However, if you notice such a thing, please be invited to report it to support@kliker.biz or by opening a Ticket directly through My Market. Our Data quality team will resolve it ASAP. Kind regards, KLIKER team
Replied January 2022
Hajrudin
Consumer Electronics, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Amazing support
I come to office, I open email, ERP and then KLIKER, it is basic tool as XLS. It makes me fast and gives me hard facts to negotiate with customers and suppliers. Either you use tools like this - or you are slow and inefficient comparing to competitors that are using it.
PROSAll basic features are covering my demand to manage my offer on many different foreign markets, but what I loved the most is additional customization as per my request that fasten my internal reporting and demand for more advanced analytics (price erosion per product/country/tech spcs)
CONSIt is a bit expansive to add into module scope entire my product portfolio, but I can understand related development and maintenance cost
Igor
Consumer Electronics, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
The winning difference
It can be a bit tedious to track all of the prices on the market and this is where kliker excels! Once you get use to the interface and filter options you can always track you key products and how they compare to you competition.
PROSYou can have overview of the market at a glance, without going into the specific details just by opening the app. But if you want to know where you can make a difference and have a deep dive into the market you can do it! Not only that there is an option to export excel file with all of the data for us who like to find interesting patterns which will lead us to hidden gems in sales.
CONSFor a new user all of this data can be overwhelming and a bit confusing until u get a hang of it. Visuals could look better and have more contrast between colors of the brands.
Vendor Response
Dear Igor, thank you for your review, it is very useful to us! We are currently working on KLIKER interface redesign so very soon you will be able to enjoy a new look and new functionalities that will make data analysis even easier. Kind regards, KLIKER team
Replied January 2022
Mario
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Kliker- the best tool to boost your business
Great overview of required information, excellent possibilities of customizing desired view, good responsibility , fast support. This product is perfect fit for needs of product/category/brand management.
CONSNothing to mention, this tool made our business much easier, everything runs smooth.
Vendor Response
Thank you Mario for your review. We hope you will find KLIKER useful in the upcoming holiday period. Kind regards, KLIKER team
Replied November 2021
Marko
Consumer Electronics, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Kliker - Best pin-to-pin took put there
I think that the best comparison is the fact that it usually took me 3+ hours to analyse the market and now I can do it in 30 minutes. Huge time saver.
PROSThe best part is the integration with all major e-tailers and ability to access their product placements directly from Kliker.
CONSDue to many product placements from multiple e-tailers it is sometimes hard to navigate when product prices are listed.
Reasons for switching to KLIKER
No website coverage, only catalogues. Expensive.
Vendor Response
Dear Marko, thank you for your review, it is nice to see that we are successfully helping our users to manage their market for more than 2 years. We are happy to inform you that a new, redesigned KLIKER interface will be published in the following months, which will bring new options to customize market preview in My Market. Kind regards, KLIKER team
Replied January 2022
Martina
Computer Hardware, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Perfect business tool for everyday tool
Kliker helps us in our daily business. Since I use it I can compare prices, do market analysis and check the competition much faster than before when I did all manually. It saves up my time which is the biggest benefit of all. Also it's very user friendly, with just a few "clicks" I can get fast to any information needed , and finally customer support is quick and very helpful.
CONSI have no complaints, Kliker cover all of our needs.
Robin
Consumer Electronics, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2022
Kliker makes my job easier
You can be up to speed in no time when you open Kliker, and check on promotions of other brands so you know where you are not making sales.
PROSI can make pin2pin comparisons with ease saving a lot of time on daily tasks since i have a lot of products in my category.
CONSSome graphs can be wrong, and you need to contact support to make corrections , but they are really fast and responsive in correcting mistakes.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
KLIKER Review
The most interesting feature is Alerts. The price change, crashed promotion and old stock can be seen in a simple way. Another great feature is My Market.
CONSAnalytics Very poor in options. The price range cannot be compared to the market and / or other retail stores
Vendor Response
Dear user, thank you for your review. Feel free to contact us to arrange an additional training session, we will gladly show you where you can find additional Product and Price Analytics. Kind regards, KLIKER team
Replied December 2021
Tomica
Telecommunications, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Kliker helps a lot
Integration and customization was a pure pleasure as Kliker team was extremly creatice and support ive. I like visuals but also quick check
CONSWell we fixed all, some browsers are tricky
Vendor Response
Dear Tomica, thank you for your review, we are glad you find it useful :) Kind regards, Dea
Replied October 2021
Roberto
Information Technology and Services, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed January 2022
Kliker
Excel export of the market overview
CONSLagging and sometimes confusing labeling
Tamara
Retail, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Tamara Lopatic - review
Problems with prices that are not competitive on the market.
PROSIt helps me to get information i need in few clicks. For example I can get info about our competition and adjust my prices towards that.
CONSI'm category manager for small household appliances and my assortment is too wide sometimes.
Vendor Response
Dear Tamara, we appreciate your review a lot! Thank you for taking the time to share about KLIKER with other potential users. Kind regards, Dea from KLIKER team
Replied October 2021
Jasmina
Telecommunications, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2021
Easy to use
Quick and easy comparison with other telcos
CONSSometimes there are some mistakes, but they fix it very fast
Vendor Response
Dear Jasmina, thank you for taking the time to create a review for KLIKER. We appreciate it a lot :) Please feel free to contact us every time you notice misrepresented data in KLIKER, we will take care of it ASAP. Kind regards, Dea
Replied October 2021