All KLIKER Reviews

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Dubravka

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Sincere recommendation for Kliker

I don't know how we worked without a KLIKER until now. Only now, we realize how much time we spent searching other sites, comparing prices, specifications and needlessly wasting time that could have been used to improve our business. I sincerely recommend the KLIKER as something that will help both you and your employees. The time you will gain by using the software instead of doing it all manually, you can use to improve both your work and yourself.

PROS

I use this software every day and it is one of the basic tools in my business. Ease of use, visibility of the requested data, daily data updates so that you have the most recent information in real time are just some of the advantages of this software.

CONS

I have no complaints about this software.

Hajrudin

Consumer Electronics, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Amazing support

I come to office, I open email, ERP and then KLIKER, it is basic tool as XLS. It makes me fast and gives me hard facts to negotiate with customers and suppliers. Either you use tools like this - or you are slow and inefficient comparing to competitors that are using it.

PROS

All basic features are covering my demand to manage my offer on many different foreign markets, but what I loved the most is additional customization as per my request that fasten my internal reporting and demand for more advanced analytics (price erosion per product/country/tech spcs)

CONS

It is a bit expansive to add into module scope entire my product portfolio, but I can understand related development and maintenance cost

Nikola

Consumer Electronics, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2022

Kliker is helpful

Overall my experience is positive - it makes channel managing easier since i can look at our position at any given time with digital shelf share, pricing or promotions.

PROS

When you are doing everyday research of the market KLIKER Pricing history is something that helps a lot. You can see the market movement and make predictions what could or is going to happen. It makes your job a lot easier when you can have a quick look at a market

CONS

Specifications of the products can sometimes be wrong, but that is not something that is not expected because of the sheer volume of products in our industry. But this is something that KLIKER could work on

Vendor Response

Dear Nikola, thank you for a detailed review, it is very valuable to us. Product matching based on tech specs is a key part of KLIKER data management process, so we have developed an advanced algorithm and a system that is preventing any mismatches. However, if you notice such a thing, please be invited to report it to support@kliker.biz or by opening a Ticket directly through My Market. Our Data quality team will resolve it ASAP. Kind regards, KLIKER team

Replied January 2022

Alen

Consumer Electronics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2021

Kliker - good tool for market research

PROS

Market overview by segment, partner, vendor; possibility of comparation per configuration

CONS

Sometimes software is providing wrong data

Vendor Response

Dear Alen, thank you very much for your review, we appreciate it a lot! KLIKER data quality team is always available at support@kliker.biz. Besides that, there is an option to report any wrong product or price information directly through Tickets icon on My Market screen. Our response time is usually within a few hours. We strive towards perfect data accuracy and actively manage all data imports which are often affected with retailers' website changes and updates. Very soon you will be able to enjoy the new look and functionalities in KLIKER market since we are preparing an extensive interface redesign. Kind regards, KLIKER team

Replied January 2022

Igor

Consumer Electronics, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

The winning difference

It can be a bit tedious to track all of the prices on the market and this is where kliker excels! Once you get use to the interface and filter options you can always track you key products and how they compare to you competition.

PROS

You can have overview of the market at a glance, without going into the specific details just by opening the app. But if you want to know where you can make a difference and have a deep dive into the market you can do it! Not only that there is an option to export excel file with all of the data for us who like to find interesting patterns which will lead us to hidden gems in sales.

CONS

For a new user all of this data can be overwhelming and a bit confusing until u get a hang of it. Visuals could look better and have more contrast between colors of the brands.

Vendor Response

Dear Igor, thank you for your review, it is very useful to us! We are currently working on KLIKER interface redesign so very soon you will be able to enjoy a new look and new functionalities that will make data analysis even easier. Kind regards, KLIKER team

Replied January 2022

Mario

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Kliker- the best tool to boost your business

PROS

Great overview of required information, excellent possibilities of customizing desired view, good responsibility , fast support. This product is perfect fit for needs of product/category/brand management.

CONS

Nothing to mention, this tool made our business much easier, everything runs smooth.

Vendor Response

Thank you Mario for your review. We hope you will find KLIKER useful in the upcoming holiday period. Kind regards, KLIKER team

Replied November 2021

Marko

Consumer Electronics, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Kliker - Best pin-to-pin took put there

I think that the best comparison is the fact that it usually took me 3+ hours to analyse the market and now I can do it in 30 minutes. Huge time saver.

PROS

The best part is the integration with all major e-tailers and ability to access their product placements directly from Kliker.

CONS

Due to many product placements from multiple e-tailers it is sometimes hard to navigate when product prices are listed.

Reasons for switching to KLIKER

No website coverage, only catalogues. Expensive.

Vendor Response

Dear Marko, thank you for your review, it is nice to see that we are successfully helping our users to manage their market for more than 2 years. We are happy to inform you that a new, redesigned KLIKER interface will be published in the following months, which will bring new options to customize market preview in My Market. Kind regards, KLIKER team

Replied January 2022

Martina

Computer Hardware, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Perfect business tool for everyday tool

PROS

Kliker helps us in our daily business. Since I use it I can compare prices, do market analysis and check the competition much faster than before when I did all manually. It saves up my time which is the biggest benefit of all. Also it's very user friendly, with just a few "clicks" I can get fast to any information needed , and finally customer support is quick and very helpful.

CONS

I have no complaints, Kliker cover all of our needs.

Robin

Consumer Electronics, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2022

Kliker makes my job easier

You can be up to speed in no time when you open Kliker, and check on promotions of other brands so you know where you are not making sales.

PROS

I can make pin2pin comparisons with ease saving a lot of time on daily tasks since i have a lot of products in my category.

CONS

Some graphs can be wrong, and you need to contact support to make corrections , but they are really fast and responsive in correcting mistakes.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

KLIKER Review

PROS

The most interesting feature is Alerts. The price change, crashed promotion and old stock can be seen in a simple way. Another great feature is My Market.

CONS

Analytics Very poor in options. The price range cannot be compared to the market and / or other retail stores

Vendor Response

Dear user, thank you for your review. Feel free to contact us to arrange an additional training session, we will gladly show you where you can find additional Product and Price Analytics. Kind regards, KLIKER team

Replied December 2021

Tomica

Telecommunications, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Kliker helps a lot

PROS

Integration and customization was a pure pleasure as Kliker team was extremly creatice and support ive. I like visuals but also quick check

CONS

Well we fixed all, some browsers are tricky

Vendor Response

Dear Tomica, thank you for your review, we are glad you find it useful :) Kind regards, Dea

Replied October 2021

Roberto

Information Technology and Services, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed January 2022

Kliker

PROS

Excel export of the market overview

CONS

Lagging and sometimes confusing labeling

Tamara

Retail, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Tamara Lopatic - review

Problems with prices that are not competitive on the market.

PROS

It helps me to get information i need in few clicks. For example I can get info about our competition and adjust my prices towards that.

CONS

I'm category manager for small household appliances and my assortment is too wide sometimes.

Vendor Response

Dear Tamara, we appreciate your review a lot! Thank you for taking the time to share about KLIKER with other potential users. Kind regards, Dea from KLIKER team

Replied October 2021

Jasmina

Telecommunications, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2021

Easy to use

PROS

Quick and easy comparison with other telcos

CONS

Sometimes there are some mistakes, but they fix it very fast

Vendor Response

Dear Jasmina, thank you for taking the time to create a review for KLIKER. We appreciate it a lot :) Please feel free to contact us every time you notice misrepresented data in KLIKER, we will take care of it ASAP. Kind regards, Dea

Replied October 2021

Showing 1 - 14 of 14 Reviews