Price2Spy

RATING:

4.67

(91)

About Price2Spy

Price2Spy is an online price monitoring and comparison tool for small to large online retailers, manufacturers, brands, and distributors from a variety of industries. The solution offers tools to monitor, track, and analyze competitor product pricing and availability. Users have access to pricing data as well as multiple reporting mechanisms for analyzing data. Price comparison features show users historical data that shows how each competitor changed their prices over time. The pricing dashboard provides professionals with the most recent price and stock changes, including instant or daily price change alerts that can be sent directly to their email inbox. Price2Spy offers integration with e-commerce platforms such as Shopify, Magento, BigCommerce and others....

Price2Spy Pricing

BASIC Small $26.95 per month Medium $67.95 per month Large $134.95 per month XL $337.95 per month 50K $674.95 per month PREMIUM Small $67.95 per month Medium $134.95 per month Large $337.95 per month XL $674.95 per month 50K $1,349.95 per month

Starting price: 

$26.95 per month

Free trial: 

Available

Free version: 

Not Available

Price2Spy account settings
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Price2Spy Reviews

Overall Rating

4.67

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 91 reviews

User Profile

Anat

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

March 2018

Price2Spy are our online price monitoring tool in the company

I got a partner instead of just a supplier, who genuinely wants to help us achieve our goals and understanding of the market dynamics.

Pros

Best customer support!! Any question/comment/problem is tackled in usually less than 24 hours, and if not, they are always updating on the status. They are willing to make adjustment as much as possible for the client. The scraping services is of the highest quality, and their website is very functional and easy to use.

Cons

The built-in reports are pretty hard to understand sometimes, one really need to delve deep and study, and we don't always have the time. However, I can just ask their CS for assistance, and they will help me with it.

Response from Price2Spy

Dear Anat, we sincerely appreciate your feedback! We enjoy our mutual collaboration very much. We are very glad to have such a respectful partner and hope that our partnership will last for a very long time!

Replied March 2018

Igor

Company size: 51-200 employees

Industry: Machinery

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2018

Price2Spy - Great tool / moderate cost / exceptional customer support

If you're dealing with hundreds or thousands of products as we do and trying to monitor competitor sites manually you should definitely check out Price2Spy. It helped us to save significant amount of time from our routine tasks (such as, data processing and product pricing). So now, we can really focus on what matters to our business.

Pros

There are many benefits of using Price2Spy, below I'll only be able to list some of them: - As a online retail company for tools and garden equipment, we are facing very competitive market, where we need to make quick repricing decisions - We're dealing with 1000s of products, and we needed as much automation as possible - The frequent price checks offered by this tool, along with reports that help us have a good insight of the strategic pricing strategies of our competitors - The reports are instinctive and easy to generate, and most of all, simple to interpret - Price change alerts (received via email) have multiple triggering options to choose from which is great - Automated repricing works like a charm, so we do not have to put manual effort into it - Price2Spy Support Team is better than any other support team that I've worked with. They're real professionals and solving any problem that we're facing in no time!

Cons

I have noticed a couple of features that could be improved. My idea have been considered, and in the end implemented, but are taking a bit long to be implemented.

Response from Price2Spy

Thank you very much for your kind words, Igor! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied September 2019

Claudia

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

October 2016

Improvements

I used Price2Spy for about 9 months and I can say that I like it. It is very easy and intuitive to use. But I have found some issues: - I have to check manually the urls for some channels, because I can see a price for the product, but if I click on the url, it doesn't exist anymore! - Sometimes the price from Price2Spy is different from the price in the Url - For "ebay" a lot of time the Url still working, also if the product is not available

Pros

It is easy and intuitive to use.

Cons

1. The correspondence between price2spy and the price in the urls. 2. Not existent Urls

Response from Price2Spy

Claudia, thanks for the feedback, it means a lot. Please keep in mind that we offer various solutions to help you keep your account fresh and updated and would be thrilled to discuss them with you if you'd like!

Replied October 2016

Anonymous

Company size: 501-1,000 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

March 2020

Great for Smaller Companies

Price2Spy has been our go to price comparison tool for years. We loved what they offered, but as we have shopped around and seen newer products, we are noticing some gaps in functionality.

Pros

We have used Price2Spy for years as our only price comparison tool. It is an incredible value for the service they offer and their customer support is second to none. We have been basing our merchandising decisions off of the data that Price2Spy provides.

Cons

As our company grew we realized that we needed a more robust price comparison tool. Price2Spy wasn't cutting it anymore. There are features of newer tools that should be standard in a price comparison tool and we are realizing that now that we have options. For one, the inability to upload a product list on our own is a big deal. We have to go through customer support (who have been incredibly helpful) in order to upload the csv files.

Response from Price2Spy

Thank you for your review, we really appreciate it. We're happy to hear that you're satisfied with our support and services! Please keep in mind that we provide a wholesome solution from small to large international companies, worldwide. On top of that, we always do our best to meet every requirement, so please send us an email to support@price2spy.com and we'll be happy to consider your suggestions. Hopefully, you will be able to benefit from using Price2Spy even more in the future!

Replied June 2020

Thorsten

Company size: 51-200 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2020

Keep prices under control in the simplest possible way

We have been using P2S since 2014 and monitor over 36,000 products and their price development. If you want to keep an overview and control of your pricing, this is the right place for you. We don't like to trust automated systems and therefore use the Price Matrix Report which always gives us a very good overview of the price development. The import and export of data is simple and fast.

Pros

The support is always available and solves problems very quickly and efficiently. Manual adjustments to your own infrastructure. Very good overview of all prices and competitors in the Price Matrix Report. Report contains a link to the URL to quickly check products. Very fair prices for changes, adjustments and data maintenance. 1 account can be used by multiple users. Different possibilities for manual and automatic matching of products. Good import and export functions. Finds prices even on complicated websites.

Cons

The very nice and helpful people of P2S are unfortunately very far away ...

Response from Price2Spy

Thank you so much for your kind words, Thorsten! We really appreciate you taking the time out to share your experience with us. We will continue doing our best to offer you the best service and support!

Replied June 2020

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