RateTiger
About RateTiger
RateTiger Pricing
The starting price is an indication of Channel Manager subscription fee /month for a hotel. Pricing varies depending on factors including room count, channel count, features required, etc.
Starting price:
$69.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for RateTiger
1 - 5 of 37 Reviews
Alankar
Verified reviewer
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Ratetiger - Ease of distribution & Excellent support team
My overall experience with Ratetiger is great.Support team , Sales team are the main USP of this software.Single window operation is must tool when you compare to other similar product.Pricing is the one issue which they can work out specially with long standing client - mainly in price sensitive market like Dubai.
PROSBest part of the software is customer support , wherever you stuck just drop an email to support team & they make sure query resolved.Its single window use for inventory , rate , stop sale , LOS is USP. We are using them since last 06 years and keep recommending to our peers as well.This software is very user friendly , which comes so handy during training session with new staff.
CONSPricing - Mainly for long time associate they should reduce pricing or try to add new features like Live OS or revenue management tool without any charges.
Reason for choosing RateTiger
Single Window operation .
Vendor Response
Dear Alankar, Thanks for your kind review. We are glad to know you like RateTiger and we have be able to optimize your hotel online distribution process and make it seamless. Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience. We look forward to serving you as best as we can! Have a great day! Best regards, Team RateTiger
Replied December 2019
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2021
Manage Your Inventory
Ratetiger Suite facilitate the process of the booking and connectivity to the third party channels , Which impact positivily direct on the customer satisfaction and increase in the same time the productivity and reduce waste times and concentrate in the real business .
PROSThe Software of ratetiger make the life easy in regards of controlling the inventory , price , rate shopper ,price analysis and morover managing rates , the software easy to use and integration process with suppliers and the system is very efficient and easy . There are many features available in the software that enables you to easily control the product you sell and get seameless Experience .
CONSThe features of the software are very efficient and professional , we were able to connect the system to the booking engine very easily plus ability to connect with the most metasearch sites , and even guest experience sites as well.
Reason for choosing RateTiger
we choose ratetiger suite as the provide quality customer service , many features in one softeare and in the same time very reasonable and competative prices .
Vendor Response
Dear Patron, We would like to thank you for your review and rating. Its our privilege and pleasure to have received such positive inputs. Your feedback encourages us to work harder and continue to provide you with world-class products and support. We look forward to our continued association in the coming years. Have a great day! Best regards, Team RateTiger
Replied May 2021
Sandeep
Verified reviewer
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2024
Overbooking, rude staff, do not use.
Overbooking, staff very rude, management not responsive. Do not make this mistake.
PROSCheap, but you pay peanuts, you get monkeys like these guys.
CONSOverbooking, rude staff, non responsive management
Reasons for switching to RateTiger
Cost. It was a mistake, should not have done it.
Jani
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Awesome
Our main benefit is that all the rate changes we do can be handled and delivered via RateTiger, so we don't need to worry about rate parity.
PROSFrom my point of view RateTiger is intuitive and easy to use. I am able to manage each channel separately or all together and it is pretty simple to do so.
CONSWe set up RateTiger for the new property during October 201 and mostly the set up is pretty simple, we encountered some challenges. How ever, these challenges were mostly in OTAs end, not RateTiger's (ant nothing major, just some restrictions in OTA's end for room amounts and room type names).
Reason for choosing RateTiger
Our experience with RateTiger earlier in previous hotels, we knew the product and there was no reason to switch.
Vendor Response
Dear Jani, Thanks for your kind review. We are glad to know you like RateTiger and we have be able to optimize your hotel online distribution process and make it seamless. Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience. We look forward to serving you as best as we can! Have a great day! Best regards, Team RateTiger
Replied December 2019
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Great tool for a good price
Easy to use product, helps to reduce daily workload a lot.
PROSImplementation was well planned, took a bit longer than scheduled. Support is fast and effective Very small downtime and errors
CONSSupport was a bit inconsistent in the beginning. I have asked for a dedicated support person, since than it is working perfectly fine.
Reason for choosing RateTiger
Cost-quality ratio was best. Also RateTiger does connect to a lot of channels you may not even aware about yet.
Reasons for switching to RateTiger
Cost
Vendor Response
Hi Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple!
Replied June 2022
