All Repricer Reviews

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Anonymous

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

We use this to stay competitive on amazon

It is really the only way to get the edge for the buy box without being FBA or a prime vendor

PROS

It gives you lots of information on what is going on with your amazon listing and reprices to keep you competitive in the most competitive market in the world. The visuals and data it provides helps to make plans and goals based on data. It also handles all of the different Amazon marketplaces in one spot

CONS

If something goes out of stock, when stock is added, you almost have to start over. We have more items on Amazon then sync to Xsellco

Vendor Response

Hi there, Thanks so much for taking the time to leave us a review. If you would like to DM us with your account details, one of our support agents will reach out to see how we can assist you with handling out of stock items. Kind regards, The xSellco team

Replied May 2018

Sebastian

Cosmetics, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Excellent software to maintain your prices competitive!

excellent, very good work and good customer experience team. I have a one on one with [SENSITIVE CONTENT] and her experience let us understand it was very useful to upgrade to ultimate version. very recommended.

PROS

very useful tool to maintain your prices competitive, the interface is very intuitive. the pros. you can start for free and upgrade when needed.

CONS

not find one at this moment. everything goes ok.

Reason for choosing Repricer

better price, possibility to grow from free to ultimate version, etc.

Christopher

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2023

Repricer is one of the slowest programs I've ever used

Repricer is one of the slowest programs I've ever used. When you're moving around in the system, it takes 5 times longer because the system is simply slow. They have an integration with Linnworks, but after being online with their customer service forever, the conclusion is that it is not working. The program is too expensive to not work right. Their eDesk product is amazing, which is why we went with Repricer, but it simply isn't a good product.

PROS

All Repricing RulesAmazon CompetitorsReprice Based On Sales

CONS

Move slowly from task to taskExpensiveIntegration with LinnworksHelp desk unhelpfulMultichannel useless

Robin

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

An excellent repricing tool

PROS

I've been using this for years for Amazon repricing for several years and it keeps getting better. The support is excellent, with a special mention to both [SENSITIVE CONTENT] for their help this week.

CONS

It isn't the cheapest option, and there is a lot to learn about how it works, but it is worth it.

Reasons for switching to Repricer

They massively increased the price

Philip

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Very easy keeps prices competitive without me having to monitor (I have watched it running too)

PROS

I like how easy it is to use once you have set your parameters you can use the bulk upload feature. It keeps the prices competitive and is constantly working so I know I don't have to worry about that. The dashboard is useful to have a quick and easier to understand sales report than the in depth ones available on amazon, for monitoring day to day sales.

CONS

Due to my positive experiences with this software, I would have to say the not knowing what to do if something goes wrong, however I see there is a chat feature that is very prominent and would probably go via this route

Vendor Response

Hi Philip, We're delighted to hear you're having a positive experience using our software. Feel free to get in contact with any queries you may have. Kind regards, Holly

Replied February 2018

Gemma

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Without Xsellco we would not be where we are today.

The experience has been transformational, taking the business from annual sales of £1m to annual sales of £10m+

PROS

The repricer is market leading and incredibly robust. Helpdesk is also an incredibly powerful tool.

CONS

Support tends to be business hours only, whereby with us being a 24/7 enterprise we have to occasionally wait for a response. However, the online help documents are clear, concise and easily accessible.

Reason for choosing Repricer

Seemed to be the better offer in every regard.

Reasons for switching to Repricer

Additional functionality.

Erick

Automotive, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Easy to set up and immediately effective.

Immediate increase in sales, set it and forget it.

PROS

Ease of use, I have no technical skills and it was very easy to get set up and going. One things were set up everything was automated and I was able to pretty much forget about it while it went to work for us. Saw an immediate increase in sales.

CONS

Some of the navigation on the interface can be a bit confusing at first. It wasn't a big issue but that is the only con I have come across.

Vendor Response

Hi Erick, We are delighted to hear that you are happy with our software! Our team is constantly working to make any improvements needed to provide a seamless process for our customers. If you have any questions in future, please don't hesitate to get in touch. Kind regards, Holly

Replied February 2018

David

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Best Repricer on the market

Great experience

PROS

The software is really good intuitive and highly functional. The support is A1 and it is one of the best support services that we have experienced with a low-cost SAAS platform.

CONS

The only thing I would like to see is the ability to reprice eBay variation listings

Reasons for switching to Repricer

Better Functionality

Roxy

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

great results

saving time and money.

PROS

What I like most about this software is that you "set it and forget it" as a small business we dont have time to manually update pricing all over all platforms of the internet, this allows us to be competitive, and we have even seen how this tool has also helped us make more money on items we were pricing to low.

CONS

at first this was difficult to get and understand, especially once you get into multiple currencies, but that is the con of anything right, you have to LEARN how to do it ....

Vendor Response

Hi Roxy. We're delighted to hear that you are happy with our software! If you have any questions in future, please don't hesitate to get in touch. Kind regards, Holly

Replied February 2018

Marcus

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great Service

PROS

Ease of use. Competitor price tracking. Fast price amendments. Good customer service.

CONS

Nothing, we are very happy with all features.

Vendor Response

Hi Marcus, I'm glad to hear you're enjoying using Repricer. I will share your positive comments with our product and support team. Thanks, Ronan

Replied December 2022

Paul

Retail, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Support

After 1 year with a very expensive piece of software that basically holds my pricing data, high and low, it has not been good. Onboarding was very unproductive and without real support until today made the software useless in my mind.

PROS

I don't know, as I have been left to fend for myself. I have had this product for a year this month and still, didn't know how to use it correctly. I just had a 1 hr conversation with [sensitive content ] from support who really changed my mind about this company. So the biggest advance of this software has been the support from [sensitive content ], he is the only reason I am considering keeping this software and he is the type of person who wants you to have a good experience and should be recognized for his efforts to keep me the customer happy and informed.

CONS

I was sold this product under heavy sales pressure telling what I wanted to hear and that it could raise the dead... I didn't ...

Reason for choosing Repricer

I was told in the beginning that you had purchased Repricer Express and one tool I really wanted was to be integrated into repricer.... I am still waiting. After call after call about this, I was told that it was coming and coming, until it's not going to come.

Vendor Response

Hi Paul, Thanks for your honest feedback. I've passed this along to our Customer success and repricer product teams in the hope of making this a better experience for you and other customers

Replied January 2022

Erika

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2021

[SENSITIVE CONTENT] in support is AWESOME!

We've been considering an upgrade and were surprised that Black Friday weekend we lost 50% of the Buy Box Ownership we had and that there is no solution being offered but to upgrade our package to get those Buy Boxes back. Overall this is pretty disappointing.

PROS

Overall this softward is easy to use and set up.

CONS

With the Basic package you are fairly limited on your options to get support, we wanted to speak on the phone with our account executive and after playing phone tag for a whole month he has entirely stopped responding, although the support team, [SENSITIVE CONTENT] specifically, is as helpful as they could possibly be!

Kevin

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2018

It has been the most efficient repricer we have encountered

Main benefit is that we can be confident that our SKUS are being repriced and keeping us in the buybox.

PROS

We really enjoy the different filters Xsellco provides. The cost and bulk actions are my favorite. I also like the fact that the customer service dept actually picks up the phone when you have an issue!

CONS

Sometimes it does not show accurate information. For example: If the competition is in the buy box, it will show us green (buy box winner), but in reality we would be out of the buy box.

Roberto

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Good Repricing Software

Questions on the software are usually quickly resolved with their Customer support.

PROS

Lots of functionality and reporting features

CONS

For small companies that just want repricing on a small catalogue, this can look as an expensive product.

Reason for choosing Repricer

We were moved across from Repricer Express.

Doug

Internet, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

xSellco repricer makes it easy to implement my pricing strategy.

PROS

Probably the best feature is the advanced search filter. I can filter by Buy Box Owned, Sales Rank, Price Alert etc. So useful for seeing important information quickly. I tried other repricers that had lots of repricing rules, but it would never work the way I wanted it to. xSellco just did what I thought it would. The data is accurate even though I am working in multiple marketplaces.

CONS

I think the weekly summary emails are confusing, but perhaps I haven't figured them out yet. They always show my sales as dropping, even when I am having increasing sales.

David

Consumer Goods, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

An essential for any e-commerce business

PROS

Integration was very easy for us. Repricer helps keep our products competitive all the time which maximises sales.[SENSITIVE CONTENT] was brilliant when it came to our renewal, offering a great price and no hassle.

CONS

Occasionally there has been some downtime on Repricer and slow loading speeds from time to time although these issues seem to be fixed now.

Edoardo

Apparel & Fashion, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

A very relieable and easy to use solution

I have always the best price compared to my competitors

PROS

Very intuitive and fast, also very relieable

CONS

It would be perfect with an option to directly drop listings from marketplace and a scheduler for price changes in specific time slots

Anonymous

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

Xsellco repricer is one of the best I have used and I've used a few over the years.

PROS

It is easy to use with lots of help and support to help you get the most out of using the software. Getting started is easy. The dashboard is really informative and you can take action from this screen easily and tweak those products that need attention.

CONS

One of the most frustrating issues for me is having to put the cost, selling price, min and max, VAT %, etc against every item for each marketplace. It would make life much easier if we were able to have a setting for VAT which would be applied to every product, same with the cost and other basic info which is the same for every product SKU across the marketplaces. It would give me much more time to play with the more advanced settings rather than getting the cost base correct.

User Profile

Abraham

Verified reviewer

Program Development, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Fulfills our needs

PROS

Repricing Rules and CRM and auto responders

CONS

Better reports, like they used to have on previous versions

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Repricer.com review

I use the repricer each and every day, and I enjoy working with it.

PROS

Very easy to use, good pricing, Great customer support

CONS

I can't think of any cons. I love this product

Vendor Response

Hi, Thanks for this great review. If you want to let me know any agents, in particular, you were in contact with I would love to pass them this excellent feedback.

Replied March 2022

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

A fantastic repricer for anyone starting an Amazon store

I would recommend this repricer to anyone starting a new Amazon store.

PROS

For two years, this was our go-to repricer. It was simple and easy to use, we set the repricing rules (which can be very specific for certain products, or broad for an entire catalog). There are many unique and useful features that allow you to customize exactly how you want your products priced.

CONS

As our business grew, we ultimately moved to a more robust algorithm-based repricer with greater visibility on historical data of product pricing.

Lynn

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Customer Service is the Greatest

one less thing on my plate

PROS

Easy to Use. Lets me set a value range for pricing. I know I'm getting sales if I'm using it and usually at a good price!

CONS

Doesn't take out deleted product. I have to remember to reset it if changing the price in Amazon. A price alert notice would be nice.

Eli

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2018

Probably the best value repricer out there, but not without its shortcomings.

PROS

Overall a positive experience and better value than other comparable repricers (I've tried 4). Strong feature set and repricing rule flexibility. Easy to use.

CONS

Customer support lags behind competitors. There are also features I don't need in my current plan buy others I do that are only available on the upper tier plans. More flexibility in adding/removing features, even for additional $, would be something I would like to see.

Hiral

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Plain, Simple & Easy to Use

PROS

Easy Inter Face User Friendly Support Wide Variety of Pricing Option Reasonable Price Fast Speed

CONS

Need to Enhance More Option for Pricing within a Fixed Range, Also Adding Features, Inventory Forecast and Profit Analysis Features also missing

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2018

very useful

PROS

repricing is so useful to keep the buy box. One main feature is the capacity to follow the margin of each product

CONS

can't just manage price with promotions. It will be more precise to set the regular price with a discount

Showing 1 - 25 of 35 Reviews