Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer.

We like the ease of quoting jobs from price lists, easy to print job sheets and delivery notes, quick to send emails and marketing tab.

Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map.

I find it easy to use and when I have any problems then the support staff are helpful and get it sorted quickly for me.

When a stock item goes up in price it doesn't automatically do anything about your sub-assembly price. I might be wrong but I find this to be the only thing I don't like.

The really great thing about Clarity is that is modular so you can grow the system as your needs grow.

My least favourite aspect is that Touch Systems keep adding more and more features without fixing fundamental problems. This is very frustrating and counter productive.

Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems.

Great for planning production and quick and easy quoting.

It has all the elements I need for an accurate and comprehensive quoting mechanism.

The ease of use and the way it works seamlessly  with our accounts package.

I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts.

The reliance on a physical server is a hindrance.

It saves time, and has dramatically improved the performance and daily running of our organisation. It has endless helpful features and is regularly being updated.

I like the fact it is very user friendly with many options for various degrees of quoting and running production, I also like the sales projection and look back studies.

M guessing there is a reason they started to use a leasing company to stop people getting out of their contacts.

The session itself was offered at a promotional rate also without prompting so this also was a good experience.

Easy to use and navigate, simple to build in new products and assembly's to my requirments.

Once through to the right person, the staff are attentive and extremely helpful. In my experience, the most responsive were the technical team with the training and query support.

Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users).

The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.

We now have our first Client Portal up and running and our customer is thrilled.

In my opinion your system is good only for companies from 1 to 10 employees. That's a good feed for the money.

Everything has to be built by a technician. I assume the reports are available but no for us.

Consistency is ideal All my teammates have grasped the system quickly after minimal training and as my team has grown, it's nice to know ePro is reliable and I don't have to check over every invoice.

They were willing to tweak their interface to keep what we wanted, and hide the items we did not need.

In my previous review I was disappointed on several functionality issues as well as the customer service.

Very happy with system, would fully recommend it. Support is always very helpful and quick to respond.

But I just found negative and no cooperation you just want us to adjust to a limited software after sealing it as superior application.

The ability to customize and control the costing and pricing features. Attentive support, interested in solving issues.

Easy to use, web based, superb tech support and willingness to customize to our needs, great price and value compared to other systems we looked at.

And best of all, at a price that fit our budget. We could not be happier with ePro and highly recommend it.

They have also been a pleasure to work with. We had a long list on our wish list, and they had a solution for every one of them.

It is a seemless flow from print estimate to invoicing with clear steps to follow which allows great communication to the customer. Now it can be used on virtually any browser its fantastic.

The biggest mistake people make is when you change an estimate, go BACK to the blue tab. If you stay on the orange tab, the only changes the work order.

I like the ease of use, the programers are trying hard to relate to a journeyman printer, accounting is aalso happy with the system makes it easier for her.

Another great feature the used our existing quote letter and emulated to perfection.

We loved the interface, and found it simple to use.

Been through 3 management systems since early 2001. Print MIS's E Pro system is a genuine master piece.

No user manual is available so many features might be missed.

Time savings with template building is another great feature. We also figured out 90% of the features before we were trained that says something about ease of use.

Software is easy to instal - provides details like how much I am spending on each job and how much I will make - very user friendly.

This last part seemed to be the issue, as most every company we contacted had such steep setup fees and monthly charges that they were more than we could afford.

We tend to be pretty picky about our corporate look, and they were also wonderful in their willingness to customize our quote form to match our brand identity.

The trainer is really good - he has been willing to make adjustments to all sorts of.

I am always happy to talk to anyone about ePro for their shop.

We have customers for 4 years and I like its functionality it is a pleasure talking with reps they make things happen.

Pound Sterling

Clarity Software is an on-premise suite of management information system (MIS) applications, which allow businesses of all sizes in print and packaging industry to manage schedules, quotes, production and more. Key features include cost analysis, time recording, delivery tracking and marketing management.


Clarity software provides estimating and quoting module, which enables businesses to automatically generate quotes for product orders and save invoice templates to predict spends and cost estimates of future processes. It comes with a customer relationship management (CRM) tool for users to manage customers’ details such as contact information, communication history, order status and more. Additionally, it allows enterprises to monitor inventory levels, movements and allocate stocks as per requirements, optimizing purchasing processes.


Clarity Software facilitates integration with various third-party applications such as Sage, Xero, QuickBooks and more. Pricing is available on request and support is extended via phone and other online measures.



LongDescription

Cataloging/Categorization

Employee Management

Production Tracking

Forecasting

Quality Management

Purchase Order Management

Price/Margin Management

Activity Tracking

Digital Signature

Job Costing

Production Management

Financial Management

Material Requirements Planning

Product Configurator

Order Management

Traceability

Invoice Management

Sales Trend Analysis

Shipping Management

Automated Quoting

Warehouse Management

Scheduling

Contact Management

Audit Trail

Price and Cost Calculations

Bills of Material

"Best Price" Estimating

Multi-Currency

Sales Reports

Inventory Tracking

Capacity Management

Cost Analysis

Data Security

Production Scheduling

Client Portal

Pricing Management

Alerts/Notifications

Quality Control

Cost Estimating

Estimating

Work Order Management

Billing & Invoicing

Accounting Integration

Discount Management

Customizable Branding

Reporting/Analytics

Contact Database

Supplier Management

Job Tracking

Order Tracking

Quotes/Estimates

Purchasing & Receiving

Third-Party Integrations

Pre-Press Estimating

Document Management

Inventory Management

Data Visualization

Sales Automation

Visual Configuration

Rules Engine

Core features: CRM, Estimating and Quoting, Price Management, Activities, Marketing, Sales Tracking & Management, Accurate Invoicing, Job Tracking, MIS Document Storage, MIS Business Reporting.

Advanced features: Production Management, Goods and Stock Management, Purchase Orders, Delivery Scheduling and Tracking, Network Integration, MRP & Nesting, Complex Pricing Calculators.

Email/Help Desk

FAQs/Forum

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Clarity Software

In Person

US Dollar

Know your Cost vs. Profit margins before giving a Print Quote. Outsource Jobs, simplify Order Entry, Track Jobs and raise Work Orders, do your Purchasing, manage your Customers and Suppliers, keep control of Inventory, schedule Deliveries, send Invoices, give Online Quotes, see Reports & much more. 

Save yourself time and manage your business more efficiently by harnessing the power and intelligence of ePRO. 

With Web-to-Print built-in, give your clients Online Ordering. 

The software is cloud based or it can be installed on your personal computer or server. 

See a demo now!

Clarity Software vs ePRO Print MIS

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