All MyQ X Reviews
1-25 of 28 Reviews
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alex
Verified reviewer
Medical Practice, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
MyQ will cut your costs for printing
We really like that users have accsess only for their own documents when they print medical documents (they use passwords or IDcards, or via their mobile phones). I would especially like to note the support - they will always answer any questions that arise.
PROSMyQ is the perfect software for managing of printing process. You always understand what is happening in general and on each MFP separately (cartridge, errors). We manage a fleet of multifunctional devices over 120 (Kyocera 3500, etc.) with MyQ very easy. Integration or upgrading wasn't difficult for our admin team.
CONSYou need to make up your mind and switch to this software.
Thomas
Business Supplies and Equipment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
A great print management solution.
It was easy to deploy and very positive feedback from the users.
PROSEasy to customize, user friendly and lots of security features.
CONSWe can't use release all on some devices like small printers and select jobs on others as the same rule applies on all. The limitation is reported and will probably solved in a near future.
Reasons for switching to MyQ X
We needed integrated scanning to cloud and support for small printers.
Normunds
Printing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Best Print management solution
very easy of use, intuitive interface and brilliant Print devices overview screen
CONSCan't imagine what I miss with MyQ, latest edition solved many previous problems with support licensing
Daniel
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
What a beauty
This solution is so flexible and delivers an awesome user experince. With all the features MyQ delivers to you, there is no business case that you can‘t solve with this product.
PROSAdministration Flexibility and customization Intuitive User Interface Easy setup and use so much value for all business areas
CONSSadly actually no multi vendor universal printer driver
Reason for choosing MyQ X
Personally for me there is no other solution in the marked, which is such easy to handle (administrative) and which creates so much benefits. All of our installations work perfectly and our customers are really satifisfied. If there are problems you‘ll find a support which helps you right away. Normaly you won’t wait longer than a few minutes when you call the service desk in prague. I really appreciate that as I like to react on problems right away. Mostly you‘ll find a hard reachable service desk in the marked but not with MyQ!
Mark
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Great Print and Scan Management Product
I have used MyQ for over 5 years and I have seen so many improvements. It a great product and so many of my clients agree.
PROSThe best feature is the customised tiles, I can create some many buttons and define what I want them to do. It could be a simple colour copy button or an advanced SQL query with data return to store the information in a DM. So much power.
CONSNot all manufacturers have the same feature but they are developing this all the time.
Reasons for switching to MyQ X
Need more power for scanning
Peter
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
Friendly system with nice UI
We implement it about 2 years ago and since that time we don´t need to take care about it. Our external IT provider installed it in about one hour and the system is so intuitive, that no one had problem with it. Quit important is to mention that everybody must login him/herself via card (the same one for office doors) or by QR code via mobile app, so no more worries about sensitive documents.
PROSI liked most the design of UI which is fully editable to my needs e.g. I am using one click button to scan all invoices directly to cloud folder, which is connected to our external accountants - it save a lot of time. It is very easy and intuitive to use. I admire job history and favorite jobs, which save a lot of time, no needs to go back to PC to reprint etc. I am also enjoying the possibility to personalize, so we have our brand colors and logo on display, which is small but nice detail.
CONSThe mobile app doesn´t support Face ID so far , which should be good improvement of user experience.
Denzil
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
MyQ Administrator use
The ease of installation and maintenance. I've had had sites running on version 5.2 for 5 years with no issues.
CONSNo Support for Konica but that's not a MyQ issue it is a Konica issue.
Reasons for switching to MyQ X
we needed features like "Scan to Me"
Maen
Oil & Energy, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Good Product
Secure and Easy to deploy, use and integrate. Very fastsupport (patching and quick fix)
CONSWe like MyQ, good product great team
lana
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
A great solution with fantastic support
Solution is well developed and well demonstrated to the market, powerful.
PROSit is simple, easy and ready for high scaling
CONSthe new Epson Embedded was support great and fast in response
Reason for choosing MyQ X
MyQ has present in our region, they speck Arabic, also the product is well maintained with lovely features
Reasons for switching to MyQ X
i like the licenses method also the scan management and interface customization , other than this the Middle east support team has outstanding performance
Choony
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
MyQ the best printing solution
i have installed myq in about 20 companies and till now no bad reviews
PROSease of installation, configuration deployment and many new features that comes with new patches
CONStill now nothing, Each issue with MyQ is tackled rapidly with the support Team
Reason for choosing MyQ X
MyQ provides the most features while printing
Oscar
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Es el software con mayores funcionalidades para un servicio de impresion conralado
super maravillosa en todo sentido desde la instalacion administracion y uso
PROSla personalizacion para diferentes funciones que te permite hacer
CONSpor el momento no hay algo que no me guste
Reason for choosing MyQ X
por las bondades u personalizaciones que me da
Reasons for switching to MyQ X
por la funciones que meda y los contadores exactos
Leander
Executive Office, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2023
Sehr guter Ansatz mit Luft nach oben
Zentrales Management mit einheitlicher Ansicht und personalisierter Bedienungsoberfläche.
CONSUnter Canon gibt es seit langer Zeit nach wie vor Kompatibilitätsprobleme, welche nur langsam gefixt werden.
Vendor Response
Dear Leander, Thank you for taking the time to share your review with us. We truly value your feedback. I'm happy to share with you that our team has been hard at work in enhancing our support for Canon devices, and as a result, our latest releases of MyQ X server and Canon embedded terminal offer comprehensive functionality. Moreover, we have introduced support for CPCA, which adds even more value to the overall printing experience. You can find the latest supported features for Canon devices at the following link www.myq-solution.com/myqx-canon If you have any further questions or need more information, please don't hesitate to contact your nearest MyQ branch. Alternatively, you can reach out to us directly at info@myq-solution.com, and we'll be more than happy to assist you promptly. Thank you. Best Regards, MyQ Marketing Team
Replied August 2023
Christophe
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Simple et efficace
MyQ X apporte les réponses efficaces en terme d'utilisation sécurisée avec son application embarquée personnisable. - Les utilisateurs ont les fonctions qui répondent à leurs usages. - L'administration des systèmes d'impression est simple - Les multiples rapports d'utilisations apportent les infos nécessaires
CONSPas d'application embarquée avec la marque Konica Minolta
Yanet
Chemicals, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Intuitiva herramienta, facil de administrar
Es la primera ocasion que trabajo con la herramienta, como todo cambio es cuestion d adaptación, en lo personal me gusto la interfaz
PROSQue con dos clis puedes hacer las cosas mucho más rapido, la sincronización es devolada, no tienes que esperar mucho tiempo para que tome los cambios
CONSCon tema de migracion, han surguido algunos temas que se ha ido puliendo con el fin de mejorar el servicio.
Reason for choosing MyQ X
Por la interfaz y la gama de servicios que ofrece el proveedor.
Reasons for switching to MyQ X
Por cambio de tecnologia y costos
Nemanja
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
MyQ X Review
Very easy to use and set up. It mainly just works.
CONSFor multisite installations, there should be an easier way to set up all site servers faster than setting them up individually. Copying settings that are the same on every site server like terminal actions and SMTP settings.
Prabir
Printing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
MyQ my First Choice
Excellent. Very Friendly Support Team, never let us down
PROSWe are the market leader in MPS Business in Oman and MyQ X is our First Choice
CONSNothing really. MyQ we find adequate for our customer requirements
Reason for choosing MyQ X
We introduced and established MyQ in Oman
Cengiz
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
MyQ X is the best solution so far I evet tested and used.
Very nice solution. I will advise and sell anyone I know in the market.
PROSThe level of customization, easy to use, easy to add devices, easy to get reports.
CONSThere is nothing I don't like. MYQ X is the best already.
Vytautas
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
MyQ is our product
My experience with MyQ is good.
PROSEasy in configuration.Compatible with more brands and good support.
CONSStability problem. The terminal design is not very functional.
Reason for choosing MyQ X
Because is a little bit cheaper.
Malik
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2022
good product
very good
PROSdaily used features such as ease print and ease copy , scan to folder and reporting
CONSavailability options limitations . reporting limitations .
Daniel
Computer Hardware, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2022
Interface
Easy copie, Easy scan et file d'impression Follow me
CONSManque de fonctionnalité sur les copieurs Canon
Edwin
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
El futuro, MyQ
excelente
PROSEs una herramienta versatil y util para las empresas hoy en dia que permite llevar un buen control
CONSHaria una mejora en el apartado de funciones del terminal para la creacion de escaneo a varias carpetas
Reason for choosing MyQ X
Costo - beneficio
Dante
Oil & Energy, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Excelente compatibilidad
Muy buena solución de control y administración de impresión
PROSEs muy buena para implementarse en equipos Kyocera, súper transparente para los usuarios
CONSPor el tiempo que tenemos todavía no encuentro punto de mejora
Reasons for switching to MyQ X
Costo beneficio
daniel
Chemicals, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed September 2022
MyQ
es perfecta en todas sus funciones
PROSque se puede usar con facilidad y que se tiene un mejor control de el conteo de impresiones mensuales y de perdida de documentos
CONSla perdida de comunicación con el servidor
Reasons for switching to MyQ X
por el precio
Bruno
Business Supplies and Equipment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2022
Prometteur
Simplicité d utilisation. Qualité de la relation avec notre interlocuteur [CONTENU SENSIBLE]
CONSToute la démarche écologique et green du produit a mettre en avant
Reasons for switching to MyQ X
Impsga
raul
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
experiencia cortes print company sas
fácil de implementar y usar por los clientes finales
CONSque no esta disponible para equipos canon es su totalidad
Reasons for switching to MyQ X
por soporte