All MyQ X Reviews

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User Profile

alex

Verified reviewer

Medical Practice, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

MyQ will cut your costs for printing

We really like that users have accsess only for their own documents when they print medical documents (they use passwords or IDcards, or via their mobile phones). I would especially like to note the support - they will always answer any questions that arise.

PROS

MyQ is the perfect software for managing of printing process. You always understand what is happening in general and on each MFP separately (cartridge, errors). We manage a fleet of multifunctional devices over 120 (Kyocera 3500, etc.) with MyQ very easy. Integration or upgrading wasn't difficult for our admin team.

CONS

You need to make up your mind and switch to this software.

Thomas

Business Supplies and Equipment, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

A great print management solution.

It was easy to deploy and very positive feedback from the users.

PROS

Easy to customize, user friendly and lots of security features.

CONS

We can't use release all on some devices like small printers and select jobs on others as the same rule applies on all. The limitation is reported and will probably solved in a near future.

Reasons for switching to MyQ X

We needed integrated scanning to cloud and support for small printers.

Normunds

Printing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Best Print management solution

PROS

very easy of use, intuitive interface and brilliant Print devices overview screen

CONS

Can't imagine what I miss with MyQ, latest edition solved many previous problems with support licensing

Daniel

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

What a beauty

This solution is so flexible and delivers an awesome user experince. With all the features MyQ delivers to you, there is no business case that you can‘t solve with this product.

PROS

Administration Flexibility and customization Intuitive User Interface Easy setup and use so much value for all business areas

CONS

Sadly actually no multi vendor universal printer driver

Reason for choosing MyQ X

Personally for me there is no other solution in the marked, which is such easy to handle (administrative) and which creates so much benefits. All of our installations work perfectly and our customers are really satifisfied. If there are problems you‘ll find a support which helps you right away. Normaly you won’t wait longer than a few minutes when you call the service desk in prague. I really appreciate that as I like to react on problems right away. Mostly you‘ll find a hard reachable service desk in the marked but not with MyQ!

Mark

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Great Print and Scan Management Product

I have used MyQ for over 5 years and I have seen so many improvements. It a great product and so many of my clients agree.

PROS

The best feature is the customised tiles, I can create some many buttons and define what I want them to do. It could be a simple colour copy button or an advanced SQL query with data return to store the information in a DM. So much power.

CONS

Not all manufacturers have the same feature but they are developing this all the time.

Reasons for switching to MyQ X

Need more power for scanning

Peter

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2021

Friendly system with nice UI

We implement it about 2 years ago and since that time we don´t need to take care about it. Our external IT provider installed it in about one hour and the system is so intuitive, that no one had problem with it. Quit important is to mention that everybody must login him/herself via card (the same one for office doors) or by QR code via mobile app, so no more worries about sensitive documents.

PROS

I liked most the design of UI which is fully editable to my needs e.g. I am using one click button to scan all invoices directly to cloud folder, which is connected to our external accountants - it save a lot of time. It is very easy and intuitive to use. I admire job history and favorite jobs, which save a lot of time, no needs to go back to PC to reprint etc. I am also enjoying the possibility to personalize, so we have our brand colors and logo on display, which is small but nice detail.

CONS

The mobile app doesn´t support Face ID so far , which should be good improvement of user experience.

Denzil

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

MyQ Administrator use

PROS

The ease of installation and maintenance. I've had had sites running on version 5.2 for 5 years with no issues.

CONS

No Support for Konica but that's not a MyQ issue it is a Konica issue.

Reasons for switching to MyQ X

we needed features like "Scan to Me"

Maen

Oil & Energy, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Good Product

PROS

Secure and Easy to deploy, use and integrate. Very fastsupport (patching and quick fix)

CONS

We like MyQ, good product great team

lana

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

A great solution with fantastic support

Solution is well developed and well demonstrated to the market, powerful.

PROS

it is simple, easy and ready for high scaling

CONS

the new Epson Embedded was support great and fast in response

Reason for choosing MyQ X

MyQ has present in our region, they speck Arabic, also the product is well maintained with lovely features

Reasons for switching to MyQ X

i like the licenses method also the scan management and interface customization , other than this the Middle east support team has outstanding performance

Choony

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

MyQ the best printing solution

i have installed myq in about 20 companies and till now no bad reviews

PROS

ease of installation, configuration deployment and many new features that comes with new patches

CONS

till now nothing, Each issue with MyQ is tackled rapidly with the support Team

Reason for choosing MyQ X

MyQ provides the most features while printing

User Profile

Oscar

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Es el software con mayores funcionalidades para un servicio de impresion conralado

super maravillosa en todo sentido desde la instalacion administracion y uso

PROS

la personalizacion para diferentes funciones que te permite hacer

CONS

por el momento no hay algo que no me guste

Reason for choosing MyQ X

por las bondades u personalizaciones que me da

Reasons for switching to MyQ X

por la funciones que meda y los contadores exactos

Leander

Executive Office, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2023

Sehr guter Ansatz mit Luft nach oben

PROS

Zentrales Management mit einheitlicher Ansicht und personalisierter Bedienungsoberfläche.

CONS

Unter Canon gibt es seit langer Zeit nach wie vor Kompatibilitätsprobleme, welche nur langsam gefixt werden.

Vendor Response

Dear Leander, Thank you for taking the time to share your review with us. We truly value your feedback. I'm happy to share with you that our team has been hard at work in enhancing our support for Canon devices, and as a result, our latest releases of MyQ X server and Canon embedded terminal offer comprehensive functionality. Moreover, we have introduced support for CPCA, which adds even more value to the overall printing experience. You can find the latest supported features for Canon devices at the following link www.myq-solution.com/myqx-canon If you have any further questions or need more information, please don't hesitate to contact your nearest MyQ branch. Alternatively, you can reach out to us directly at info@myq-solution.com, and we'll be more than happy to assist you promptly. Thank you. Best Regards, MyQ Marketing Team

Replied August 2023

Christophe

Wholesale, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Simple et efficace

PROS

MyQ X apporte les réponses efficaces en terme d'utilisation sécurisée avec son application embarquée personnisable. - Les utilisateurs ont les fonctions qui répondent à leurs usages. - L'administration des systèmes d'impression est simple - Les multiples rapports d'utilisations apportent les infos nécessaires

CONS

Pas d'application embarquée avec la marque Konica Minolta

Yanet

Chemicals, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Intuitiva herramienta, facil de administrar

Es la primera ocasion que trabajo con la herramienta, como todo cambio es cuestion d adaptación, en lo personal me gusto la interfaz

PROS

Que con dos clis puedes hacer las cosas mucho más rapido, la sincronización es devolada, no tienes que esperar mucho tiempo para que tome los cambios

CONS

Con tema de migracion, han surguido algunos temas que se ha ido puliendo con el fin de mejorar el servicio.

Reason for choosing MyQ X

Por la interfaz y la gama de servicios que ofrece el proveedor.

Reasons for switching to MyQ X

Por cambio de tecnologia y costos

Nemanja

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

MyQ X Review

PROS

Very easy to use and set up. It mainly just works.

CONS

For multisite installations, there should be an easier way to set up all site servers faster than setting them up individually. Copying settings that are the same on every site server like terminal actions and SMTP settings.

Prabir

Printing, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

MyQ my First Choice

Excellent. Very Friendly Support Team, never let us down

PROS

We are the market leader in MPS Business in Oman and MyQ X is our First Choice

CONS

Nothing really. MyQ we find adequate for our customer requirements

Reason for choosing MyQ X

We introduced and established MyQ in Oman

Cengiz

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

MyQ X is the best solution so far I evet tested and used.

Very nice solution. I will advise and sell anyone I know in the market.

PROS

The level of customization, easy to use, easy to add devices, easy to get reports.

CONS

There is nothing I don't like. MYQ X is the best already.

Vytautas

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

MyQ is our product

My experience with MyQ is good.

PROS

Easy in configuration.Compatible with more brands and good support.

CONS

Stability problem. The terminal design is not very functional.

Reason for choosing MyQ X

Because is a little bit cheaper.

Malik

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2022

good product

very good

PROS

daily used features such as ease print and ease copy , scan to folder and reporting

CONS

availability options limitations . reporting limitations .

Daniel

Computer Hardware, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2022

Interface

PROS

Easy copie, Easy scan et file d'impression Follow me

CONS

Manque de fonctionnalité sur les copieurs Canon

Edwin

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

El futuro, MyQ

excelente

PROS

Es una herramienta versatil y util para las empresas hoy en dia que permite llevar un buen control

CONS

Haria una mejora en el apartado de funciones del terminal para la creacion de escaneo a varias carpetas

Reason for choosing MyQ X

Costo - beneficio

Dante

Oil & Energy, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Excelente compatibilidad

Muy buena solución de control y administración de impresión

PROS

Es muy buena para implementarse en equipos Kyocera, súper transparente para los usuarios

CONS

Por el tiempo que tenemos todavía no encuentro punto de mejora

Reasons for switching to MyQ X

Costo beneficio

daniel

Chemicals, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed September 2022

MyQ

es perfecta en todas sus funciones

PROS

que se puede usar con facilidad y que se tiene un mejor control de el conteo de impresiones mensuales y de perdida de documentos

CONS

la perdida de comunicación con el servidor

Reasons for switching to MyQ X

por el precio

Bruno

Business Supplies and Equipment, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2022

Prometteur

PROS

Simplicité d utilisation. Qualité de la relation avec notre interlocuteur [CONTENU SENSIBLE]

CONS

Toute la démarche écologique et green du produit a mettre en avant

Reasons for switching to MyQ X

Impsga

raul

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

experiencia cortes print company sas

PROS

fácil de implementar y usar por los clientes finales

CONS

que no esta disponible para equipos canon es su totalidad

Reasons for switching to MyQ X

por soporte

Showing 1 - 25 of 28 Reviews