All InfoFlo Print Reviews
1-22 of 22 Reviews
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Paige
Verified reviewer
Financial Services, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2019
Excellent Customer Service!
Great experience and Highly Recommend Eran and his team of professionals.
PROSGoes above and beyond to satisfy customers requirements. Very knowledgeable and professional!
CONSI don't have anything negative to say about them.
Vick
Printing, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Finally found what I was looking for!!
AMAZING.. Just the support is a 5 Start experience along with all of the tools and option available at our disposal.
PROSThe most important part of this software is how customizable and how much support you get with it. There is a 1/1 support when you need it. The software has allowed me to track where my orders are at all times and allowed me to invoice my clients and get paid a lot faster. I can now come back to the office the following day and know exactly where I left off yesterday.
CONSI have been working with support to implement certain aspects of what I need for my business so I can't say I dislike anything. Adding products is probably the most time consuming part of the software, but luckily their support allows me to ask them what I need and they help me with it.
Reasons for switching to InfoFlo Print
It didn't have half of the options that I have now. Although it was free to use, it wasn't what I need for my business.
Nicket
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2018
Good
Very seemless easy to use ... easy to keep track of customer communication... overall pretty good .
CONSIt's a bit old fashion looking it really could use a touch up to look more alive but it works and that's the greatest.
Vendor Response
Hi Nicket. Thank you for your input. We have since updated our design. Please take a look.
Replied February 2021
Tymara
Printing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
InfoFlo Print
It has been amazing! I love the one on one set up, and the access to help when I need it at anytime!
PROSHow custom this program is for my companies needs.
CONSI so far have not come across anything I do not like.
Reason for choosing InfoFlo Print
The hands on help and customer support.
Reasons for switching to InfoFlo Print
Because ShopVox had horrible customer service and mislead us in the beginning.
Nathan
Printing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
InfoFlo Print is a new approach to Print Management and Estimating Software
Overall, InfoFlo Print has been a good solution for a shop that was managing it's print, prom, wide format, and mail with 4 different programs. It has really pulled our business together. While it has been a lengthy process to get set up and get going, I would 100% go this route again if I had it to do over and knowing what I know now.
PROSInfoFlo Print is highly customizable unlike a lot of products out there. This has allowed us utilize InfoFlo print to manage all the aspects of our business. Additionally, we can manage payments and collect money up front. This system makes it easy to send an invoice and for customers to pay it online.
CONSInfoFlo Print is Highly customizable. I say this is a Con because it really can do anything but it is easy to overthink it and get caught up in trying to make this program do more than it should or needs to. Using conditional logic to build products is great when it is done but setting the products up can be timely and difficult.
Reason for choosing InfoFlo Print
The ability to Customize
Reasons for switching to InfoFlo Print
Antiquated and inefficient
Cindy
Printing, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best Business Decision of 2023!
We had a great experience building our catalog and definitely learned a few things we can fix ourselves. The best benefit that you realize when selecting this product is the amount of support that is at your hands. Simply Outstanding!
PROSHaving gone from manual pricing for all of our products, the package InfoFlow Print provided with all its easy to use features was super impactful to our everyday work process.
CONSIt's difficult to think of what we like least since all of our wish list items have been produced in a matter of hours or in progress over a few days time.
Reason for choosing InfoFlo Print
It was a perfect fit for our needs.
christopher
Printing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Infoflo..
We were looking for software to help create transparency from estimating to invoicing, which is a tall task, but we weee sick of redundancy making our jobs take 3X longer than they should. Infoflo filled that need. It is a well build software program, extremely flexible and easy to use. [SENSITIVE CONTENT] have been responsive and instrumental in helping us get up to speed and in implementation and training. They have gone as far as writing new code to make the system behave in a way that was tailored to our specific wants. They have been professional and a joy to work with. Lastly, from a cost perspective, I am absolutely floored that we are able to use this robust of a program for that small of a price. We can’t afford a lot right now bc we are small, but with the prices we have to pay here - couldn’t be happier. [SENSITIVE CONTENT] and the whole infoflo team have earned our business for as long as we have one. I recommend them to anyone looking for a similar solution
CONSThere really aren’t many things that I don’t like. I am really impressed and happy with this software
Robert
Printing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Total Package
InfoFloPrint is a very nice one stop shop for a printing website and production management software. i would recommend it to any size shop.
PROSThe product is very powerful and is loaded with benefits to make your business run smooth. From the ease of web store front setup to the customizability of the software to the ease of use to hit your deadlines.
CONSEven though the company has provided some great tools there are a few items that still need to be addressed but i feel confident they will add those requested options as new versions are released.
Reason for choosing InfoFlo Print
like i said there really is not one that i found that works like infofloprint
Reasons for switching to InfoFlo Print
We were looking for a great company that offered a great website for the printing industry and this is that software.
Andres
Printing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Custom Solutions for your print work flow
Exceptional customer service and technical support
PROSEasy to use, intuitive, scalable and can be adapted to any workflow. Capabilities of software are unlimited. Cloud base technology allows access anywhere, anytime
CONSSpeed and loading times could be improved, especially when doing search quarries.
Reason for choosing InfoFlo Print
Custom solution and ease to work directly with development team
Reasons for switching to InfoFlo Print
Scaling up and managing a large number of orders
Yonara
Printing, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great deal
I love the support I get from this company , they are always available not only to help but also to adjust the software to our needs .
CONSThey invoice systems could be more detailed but they are working on it
Solange
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Customer Support as it should be
Good product. Excellent customer service.
PROSHighly customizable. Every request I made to have a feature tweaked to fit our company needs it was always met with a resounding "yes" by [SENSITIVE CONTENT HIDDEN], our customer representative. [SENSITIVE CONTENT HIDDEN] went out of his way to make sure the software was tailor-made to our needs. And that's a huge plus for me.
CONSThe Search feature could be improved. It is web-based, so our technicians find it challenging to use it on their devices, since there is no app to download.
Reason for choosing InfoFlo Print
A more complete product.
Karyn
Printing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Awesome Responsive Technology
Made our company and customersdelighted!! We have comelight years!!
PROSUser Friendly , makes it easy for me to input and understand so i can explain to customer and needs!
CONSOnce in a whilea little slow , sometimes have to ask aquestion or two
Reasons for switching to InfoFlo Print
COST! Hard to use!
HOmer
Printing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Great Product
FANTASTIC Customer support
PROSThe team is constantly evolving the product. They are adding improving and developing contantly and we reap the benefits
CONSThe Product is a developing product, so sometimes it does not have every bell a more mature product does. But it is offset by the suport and pricing.
Reason for choosing InfoFlo Print
$ , Support,
Keethan
Real Estate, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Review by Royal LePage Corporate Offices
Our overall experience has been great, the support after deployment has been exceptional.
PROSThere are many features which I like but what I liked the most was how easy it was to work with their team and how they went out of their way to customize the solutions for our operations.
CONSThe turnaround time to build the custom solutions was longer than expected but we had exact specifications.
Les
Printing, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Infoflo Print roll out at Concordia university Wisconsin
Great not a complaint.
PROSThis product was customized to our liking and needs in extreme short period of time. We rolled it out and had very few issues, all minor. The staff at infoflo is great to work with. One can get a hold of (a person) pretty much at anytime. They really have gone the extra mile for Concordia.
CONSI can honestly say that i have dislikes about the software or the staff.
Reason for choosing InfoFlo Print
They had all the answers i wanted to hear and delivered on everything I asked for. The price was also right, and they just seemed like the logical choice for us.
Reasons for switching to InfoFlo Print
Taylor digital stopped supporting the Now Docs product as of December 31st of this year.
Claire
Individual & Family Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great support for an all-inclusive package
Exceptional. Representative was with me, answering all my questions, guiding me through the set up. Once I got the hang of it, it was so easy to use. I especially liked the texting and tracking features.
PROSIt brought together various functions in one package - invoicing, with the option of texting the invoice, expenses, customer portal, etc. The tracking function is a useful feature. I was excited about using it.
CONSIt was for a larger organization than I because of the requirements of the payment gateway.
Reason for choosing InfoFlo Print
I chose InfoFlo Pay over other products because of the breadth of what it offered in one package. Unfortunately, I am no longer using it because my business does not have the scale to do so.
Bradley
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
I recommend this product to all business people who wants a product with data integrity and works.
I am a designated accountant and i usually do not give praise without earning it. It is has been a great experience so far and would like to maintain the business relationship going forward.
PROSThe website for this product is easy to use and customizable. It protects the financial data of your clients because you do not have the client's debit or credit card information to complete a transaction. It provides with a virtual merchant terminal which is greatly needed during this global pandemic and to keep everyone safe. The customer service from my representative is professional and knowledgeable.
CONSIt does not allow you to transfer funds from your business bank account to a payee.
Lixandra
Writing and Editing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great Software
Easy-to-use software, functional and practical for small/large business. Rapid response by the reps.
CONSThey accept criticism and turn it into amazing results.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great time saver!
This is gone a long way to automating the sales process leaving us more time to get other important task done. Well done!
PROScustomer support very functional big time saver
CONSLooking for more integrations in the future.
Francisco
Printing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Review Graphic Arts 305
It has been great, like I said before their support team and their response time is very quick and it really helps, every time we run into something that might cause a little trouble we just reach out and they help us fix it right away
PROSI personally really like it because of how easy it is to use and how much support I have gotten from their team trying to set up and fulfill all of my needs
CONSThere are some features that I wish they had. Specially for wide format printing
Nikou
Financial Services, 10,000+ employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great solution for invoice management!
Great overall experience with the solution and team at InfoFlo Pay.
PROSVery configurable and easy to use and suitable for any business.
CONSNo cons.
Joycelyn
Printing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great store front platform
InfoFlo's platform allows customer and company to interact just like they would in person. The automation of the system increases productivity and reduces error.
CONSUnfortunately it is moves slowly transitioning between screens.