PrinterLogic

RATING:

4.9

(19)

About PrinterLogic

PrinterLogic is a serverless print management software that is suitable for businesses of all sizes looking to move their print management into the cloud. The key features of the solution include automatic printer object import, central print driver management, native driver support and centralized update deployment. Additionally, PrinterLogic offers self-service printer installation, print server management and secure print release to protect and streamline all print management operations. It provides advanced reporting that lets businesses track all copy, print and scan activity across their organization and uncover printing costs. The solution also includes native printing from iOS and Android devices, allowing users to create and release print jobs from their s...

PrinterLogic Pricing

Contact PrinterLogic for pricing information.

Free trial: 

Not Available

Free version: 

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Driver repository
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PrinterLogic Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for PrinterLogic

1 - 5 of 19 Reviews

User Profile

Chad

Verified reviewer

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

PrinterLogic has been flawless for us and a great value!

The impact is great on our help desk team as printing is no longer a real issue in our day to day functions. Yes printers still act up on a hardware level but as far as not having to manage a traditional print server has freed up alot of their time and efforts of not having to respond to why a document will not print due to the server being hung or a jammed print queue. The ability for users to add their own printers is a great services as well that is greatly appreciated form the user standpoint. Also lowing attack surface of our on prem environment is a nice bonus and not having another server to update and keep track of regarding vulnerabilities.

PROS

We have deployed Printerlogic in our company for over the past 6 years. We were tired of the centralized Windows print server and issues that came along with it. We started with the on prem server and have since moved to the Cloud instance of Printerlogic. This has been such and easy way to manage our printers, printer rollouts and dynamic way of adding printers for when people travel to our other offices. The product has worked flawlessly for us and is really a set and forget service unless we are adding a new printer or updating drivers. When our employees log in for the first time all the printers are added automagically based on their group membership and region they are located. We have no plans to change service or even look for other services due to the great customer support and service. It is a valued product in our environment.

CONS

Honestly we don't have any cons for what we needed to use it for and how we use it.

Reason for choosing PrinterLogic

So we chose printerlogic based on a meeting with a rep at Microsoft ignite years ago. We also looked at a few others just for due diligence. Based on price, responsiveness and our demo we decided not to even evaluate another option. The setup was so simple and fast and pricing was such a value to us that we bought the service and haven't looked back since. Plus their tshirts were pretty cool!

Vendor Response

Thanks for this glowing review! Even though it's been smooth sailing, please know you can always reach out to us if anything goes awry. Plus, lean on your CSM to make sure you're getting the most of the product, from automated reporting to workflow automations in Vasion. We appreciate your loyalty!

Replied May 2024

David

E-Learning, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

We finally found a printing solution we love!

The support has been great and the product itself has worked as advertised. It was quick and easy to implement and staff have been able to use it easily. It has an intuitive printer install page that is easy to customize.

PROS

It is very easy to setup and get started. We were able to import many of our current printers from Windows servers and get them setup quite quickly and easily. Managing printers are easy and we love the webpage that staff can go to for printer installs.

CONS

There really isn't any cons that we've seen, but if I have to list one, it would be the cost. It isn't free or necessarily cheap. You do get a lot for what you are paying for and other solutions are in the same ballpark for cost.

Reason for choosing PrinterLogic

The overall features we got with PrinterLogic. The biggest being a single webpage staff could go to and select their building and see the printers they have access to.

Reasons for switching to PrinterLogic

Microsoft Printing was a pain to manage and didn't give us any real reporting or other abilities we had with another older product.

Brandon

Hospital & Health Care, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Efficient, easy to use

Overall, very happy. We've gone from dozens of helpdesk calls per day to set up printers to zero.

PROS

The ease to add printers, deploy printers, and visually see them gave us everything we needed. Also, being able to deploy those printers without end user intervention was key.

CONS

The location maps feature could use some tweaking, possibly with multiple floor support in one map.

John

Chemicals, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2024

Printer Logic

Overall I would rate printer logic an 8/10, very nice software to use, making printers easy to manager and I dont want to pull my hair out every 10 minutes

PROS

Fairly easy to deploy, really easy to install new printers, print remotely and track print queues for people Support has been good for it, and it is very reliable. We have never had a problem with printer logic

CONS

There was a few snags about installing printer logic for the first time on our machines, when installing I would need to use command prompt and have the exe in the 'public users' folder and run with a batch file with a key, then another command and it was installed. Im not sure if that was due to the way the business is set up as I came along after the adoption of printer logic here so it may be easy for you.

Edwin

Health, Wellness and Fitness, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Printerlogic has turned print management from a time consuming task to a cinch

Printerlogic has been pivotal for our healthcare organization managing our 3,000+ print devices across multiple campuses. We are completely dependent on Printerlogic for all of our printer needs at Cambridge Health Alliance. There has been numerous times when we had to deploy 50+ printers to a new location (especially during COVID), where our old method would have taken us multiple resources, multiple days to deploy these printers to workstations, but leveraging Printerlogic, it was as easy as updating a CSV spreadsheet and importing it using the Administrator Data Manager, the entire process took about 15-20 minutes.

PROS

The ease of use of the management interface, deploying printers to each workstation, which is how we deploy printers here at CHA (based on workstation proximity to print devices).

CONS

I think the product would be more helpful if there was an "Overview" window available, where we could check the status of all of the printers at a glance.

Reason for choosing PrinterLogic

We originally compared Printerlogic to ITS/Nuance Output Print Manager. We found Printerlogic to be much more intuitive, more user friendly during our POC testing.