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> Reviews of Microsoft Entra ID. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Microsoft Entra ID is a good fit for you!

Source: https://www.softwareadvice.com/privileged-access-management/azure-active-directory-profile/reviews

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Microsoft Entra ID Reviews

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# Microsoft Entra ID Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(44)

4

(14)

3

(1)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.1

Value for money

4.6

Functionality

4.7

* * *

### Pros

"It provides a strong foundation for identity and access management, with reliable performance and enterprise level security features that are essential in modern environments."

"What I liked most about Microsoft Entra ID is how well it balances strong security with ease of management in a complex, user‑diverse environment."

"Cloud Centric & Scalable- Azure AD is designed for a cloud-first world offering seamless integration with Microsoft cloud services and SAAS applications and scales easily to accommodate growing organizations."

### Cons

"The pricing tiers/addons are not easy to understand and some settings does not follow security best practice by default, so it has to be changed later."

"Troubleshooting authentication issues can be difficult without deep logging knowledge."

"The 40-minute sync between systems can sometimes cause delays and issues."

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Microsoft Entra ID Reviews, Pros and Cons - 2026 Software Advice