- Easy way for users to apply for "admin right" - Automatically removal of rights after predefines duration

- Few examples where the given "admin rights" is not working.

The users has never been happier. Now they can request software and much more with our moving away from their office or writing complex and long emails about what they need.

Easy to support the users of the organisation. With the app and dashboard it is easy and quick to give privileges to the users that need it.

It takes a bit of time to get used to the dashboard and find your way around. But after a short while, this is easily to get the hang off.

Overall good - easy to setup, understand and deploy and i would take it over manually controlling PAM any day-

Overall its very easy to deploy Heimdal products, if you already use Heimdal its as simple as enabling the feature in the GP, and you're good to go.

The user experience leaves something to be desired in comparison to Admin By Request, users needs to right-click a file to run it with Heimdal PAM, with ABR its inline as soon as the exe is run. There is also no mobile app that support SAML logins for admins.

It gives us the ability to allow temporary admin rights, while keeping and maintaining an overview to ensure it's used in the right scenarios and applications.

It can be a bit difficult for the end-user to discover the feature from the dashboard

An excellent solution but one that needs polishing to get it right. The admin via an app is frustrating as it logs the admin out - so no push notification and doesn't use biometrics to authenticate the user - so every time you have to login in with email, password and then got to the separate Authenticator pp to get a code. Not a good workflow. It is like the development team got ahead of the human interface team.

The ability to downgrade the users to standard users remotely and elevate them remotely when required - to install an application.

The interface and language used - are clunky and unintuitive. They confuse users with the prompts and language used and the interface is confusing.

Great!

The ease of deployment and maintenance of the product

Targeting GP's to specific users and devices can prove tricky, an OU filter option would help.

Ease of use and deployment. Fast and competent support.

There are no immediate disadvantages to using PAM

Good and must need product in a company.

It's removing all administrators from the administrative group and disabling administrator. And for users, its easy to elevate.

Cant exclude a particular user from the Heimdal until that user is part of the existing administrative group. We can create PAM admin but can't limit it to a particular location. But while excluding a user. Need to exclude the user via CSV import option. Group policy update took a long time after the administrator allowed the elevation.

I find it is an easy platform to use, best way to secure your computer against cyber attacks, fell much safer with it. Totally recommend!

Not difficult to use.

Easy integration and nice interface! It is user friendly!

I would have loved to receive more tips and tricks about using the software at its full potential!

Is safe, easy to use and communication is quite promptly.

It looks a bit hard to configure but not impossible maybe until I get used.

the system is easy to use and very friendly

i have nothing to say that is bad or to change my dicision

Impeccable user experience. Easy to use solution that provided us with strong security features that protect our data

Integration of Privilege Access Management & Application Control. Great support!

It would be nice to have the same options for MacOS as they have for Windows

easy to use no problems with the product

Nothing to dislike about the product. Did not encounter any issues while using it.

Is easy to use. I like the feature that it allows you to revoke admin rights on machines, without having to remote on them and make a more time-consuming work.

When typing the “Reason for elevation”, it doesn’t take the Enter. You have to press using the mouse on the button that it has to offer, which is a little bit less efficient, but that is all.

With only a click of a button, I can get admin rights on the machine.

Some functionalities need a reboot in order to apply, but that is ok. Many similar software are behaving the same way.

The product is very easy to use. With just a click of a button, I have admin rights on the machine.

Nothing comes to mind about what is wrong with this product.