---
title: "ExamOnline Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of ExamOnline. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ExamOnline is a good fit for you!"
source_url: "https://www.softwareadvice.com/proctoring/doctor-proctor-profile/reviews/"
page_type: "reviews"
language: "en"
---

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ExamOnline Reviews

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# ExamOnline User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 53

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.7/5
- Value for money: 4.8/5
- Functionality: 4.7/5

### Rating distribution

- 5 stars: 42 reviews (79%)
- 4 stars: 11 reviews (21%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Exam Online is a seamless Exam Experience with Outstanding Support: Our organisation’s experience with ExamOnline has been nothing short of excellent.
- Overall, ExamOnline offers a seamless and secure solution for digital assessments, and I highly recommend their services
- The platform is reliable, user-friendly, and efficient for conducting online exams.

### Most mentioned cons

- Not compatible with IOS Devices many time students faces problem with MAC
- It doesn't work with every web browser e.g. Internet Expolorer
- Several test results came in and the AI proctor seems overly sensitive.

## ExamOnline customer reviews

Showing reviews 1-25 of 53 (page 1).

### Thoughtful product for better decisions

- Overall rating: 5/5
- Reviewer: Suzan K.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall it’s been great, the service and support, they are always there to help and make it a easier experience, they do believe in personalisation and make it a point to visit and build the trust

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The though behind creating a product like this is great, making lives easier for evaluating and reviewing online exams, this helps with conducting exams effectively and accurately.

#### Cons

Nothing to not like as of now, they do conduct webinar and expand more through different aspects and add more products to grow

---

### Amazing UI Experience

- Overall rating: 5/5
- Reviewer: Nidhiben P.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 10000+ employees
- Product usage: Used monthly for less than 12 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of use and the customer support was amazing. Accessibility for all tools across platform was very good.

#### Cons

Did not face any problem until now while using the platform, I will explore the features and the platform more in future

#### Reasons for choosing ExamOnline

The onboarding and the initial conversations were very proactive

---

### Excellent Interface and dashboard

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Our experience has been great, the reports generated by Examonline are of excellent quality and very helpful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It solves our problem of preventing malpractices. Other than that the user interface is simple and very easy to use

#### Cons

Although the user interface is really great and easy to understand, it takes a few minutes for us to understand its new features, which is really not that long,

---

### Nice platform for proctored assessments

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 5001-10000 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: September 2021
- Review source details: This review was submitted organically. No incentive was offered

I had a very nice experience with ExamOnline, I was looking for a platform for proctored assessment for our associates, and examonline matched our all requirements, even they provide very nice reporting tool that helped us very much

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This software featured best available functionalities for conducting proctored assessments Easy exam creation very simple UI flow Very powerful reporting tool

#### Cons

No free version No Chatbot for simple queries / KB

#### Reasons for choosing ExamOnline

1. Best Reporting features 2. Easy assessment creation and configuration 3. Secure and reliable 4. Easy to enroll candidates

#### Reasons for switching to ExamOnline

We liked the Reporting features of examonline

---

### ExamOnline Review

- Overall rating: 5/5
- Reviewer: Bernadette O.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

Thanks to ExamOnline, we can conduct our online assessments easily. We save so much time and it made our recruitment process more efficient.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

What I like the most is the AI proctoring service. It is really helpful on online assessments. Other than that, I really appreciate the calculator and scribble feature during the test.

#### Cons

Although the AI proctoring service sell it away, I really think that it can still be improved upon. Several test results came in and the AI proctor seems overly sensitive. I think we can improve our instructions and it would be nice if ExamOnline can keep improving the AI proctor.

#### Reasons for choosing ExamOnline

Because it has the most comprehensive AI proctoring service. The features you offer met our needs perfectly.

---

### My review

- Overall rating: 4/5
- Reviewer: Jatin R.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 51-200 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

Nice

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease to use it from the admin side. This is what makes it too good.

#### Cons

There was nothing much which I disliked about the software.

#### Reasons for choosing ExamOnline

It was relatively inexpensive and easy to use

---

### Very Great Platform

- Overall rating: 5/5
- Reviewer: Lakshman G.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 5001-10000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

An excellent platform for studying and resolving doubts, with online exams for testing my knowledge. And the platform is so user-friendly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Student-teacher interaction was really great. It is cheap. If there is any issue, the customer support helps me solve these technical issues.

#### Cons

There is no particular thing. There were some issues accessing my account, but they are usually resolved.

---

### Very Happy Indeed

- Overall rating: 5/5
- Reviewer: Suhita G.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

I had a very positive experience with ExamOnline Services. The platform is reliable, user-friendly, and efficient for conducting online exams. Their technical support team is responsive and ensures smooth coordination before, during, and after the exams. Overall, ExamOnline offers a seamless and secure solution for digital assessments, and I highly recommend their services

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The platform is reliable, user-friendly, and efficient for conducting online exams. The proctoring tools are advanced, helping maintain the integrity of the examination process. All of the executives have been extremely courteous and helpful even on their day offs.

#### Cons

Nothing really negative to say. I have received help whenever i needed. the process has been smooth since training till execution.

---

### Wonderful tool

- Overall rating: 5/5
- Reviewer: Geetendra K.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 201-500 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

It is a great tool to have authentic check at a great cost with least concern on effectiveness. One can rely on this.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of execution is exceptional. Across boundaries and time zones. Manging is cost effective and time bound.

#### Cons

Nothing. Everything is good about examonline. Still to find any flaw in this wonderful assessment tool.

---

### Great UI and easy exam setup

- Overall rating: 5/5
- Reviewer: Shantanu G.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 5001-10000 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The UI experience, as well as the way it was explained by the support team to setup everything was crystal clear

#### Cons

Not applicable as of now, will explore more before I can comment on this, but it’s mostly an easy software to use

---

### The pdf created after the test has some problem while displaying sign"<", "less than sign". Fix it.

- Overall rating: 4/5
- Reviewer: Dipashri B.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2023
- Review source details: This review was submitted organically. No incentive was offered

Good.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Customer support is just fabulous. Very cooperative team.

#### Cons

Costing, some feature restrictions etc. Less User friendly, alerts during proctored exam. Slow speed in proctored exams.

#### Reasons for switching to ExamOnline

Better focus on: what should be fixed in Examonline products.

---

### Prompt Response

- Overall rating: 5/5
- Reviewer: Shruti J.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

Good , happy with the product and team

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The support team is available and has a positive attitude to resolve issues

#### Cons

There are frequent tech issues and IT helpdesk number does not get answered

#### Reasons for choosing ExamOnline

The pricing and responsiveness

---

### New Age Promising "Remote Proctoring" tool

- Overall rating: 5/5
- Reviewer: Sandeep S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used monthly for less than 12 months
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

One of the most advance version of remote proctoring exam conduct, compared to previous experience with Pearson Vue

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

From exam conducting perspective : Ease of designing and configuring : distribute weightage to questions, segmentation Secured : AI enabled monitoring detects any wrongdoing during the assessment, this is a great time and cost saver compared to Physical / Dedicated proctor Scalability & Fault Tolerance : ability to accommodate thousands of candidate and failover support in case of connectivity issues Reporting : Detailed reports on question-wise time spent, critical metrics related to overall success and failure nodes etc. From exam candidate perspective: Intuitive UX : UX is very neat and clean Support : one touch online support Instant Results

#### Cons

A free trial version may help new folks try out and evaluate this great tool

---

### Most reliable sw for the exams

- Overall rating: 5/5
- Reviewer: Karan B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used other for more than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its flawless working, security features, innovations build in the sw, ease of use.

#### Cons

Exam online CBT software can be feed with some more monitoring features.

---

### General Manager - Cygnus Information Solutions Pvt. Ltd.

- Overall rating: 5/5
- Reviewer: Hardik N.
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Ease of use and best analyses logics applied

#### Cons

Nothing as such found that could be unlike but we can go further more deep

---

### Remote Proctoring Assessment

- Overall rating: 5/5
- Reviewer: Rajesh M.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: January 2022
- Review source details: This review was submitted organically. No incentive was offered

It is user Friendly, and from Sales to Deployment the complete Process is Flawless

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

UX and configurable Reporting , Super Proctoring Feature

#### Cons

Integration with other Apps like Learning Management System

#### Reasons for switching to ExamOnline

For features and Remote Proctoring

---

### Easy online exam tool

- Overall rating: 5/5
- Reviewer: Meena S.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 5001-10000 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: September 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I used this tool to give certification exam in my company.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use software with nice user interface.

#### Cons

This only works on google chrome browser and not on any other browser.

---

### User-friendly tool for online assessment

- Overall rating: 5/5
- Reviewer: Milenko P.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 51-200 employees
- Product usage: Used monthly for free trial
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User friendly, appearance is too good so anyone can use the application. Overall user experience was quite high, very useful in performed assessments.

#### Cons

Trail/ Free Version is missing Drag and drop for reporting

---

### SOFTWARE ENHANCEMENT

- Overall rating: 5/5
- Reviewer: WATT FIEDIN A.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

ExamOnline is very friendly for Administrator but it's frustrating for student when logging in. We can't set our fees in our local currency which is the Ghana Cedis. It becomes very difficult to market it locally

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Exam Management User Management Test Creation Ease of Use The student login process The ai integration

#### Cons

Student Login Verification Customer Support Student and Teacher Interaction The payment gateway integration

---

### Highly Responsive Team and Smooth Exam Setup with ExamOnline

- Overall rating: 5/5
- Reviewer: Kumeshnee W.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Exam Online is a seamless Exam Experience with Outstanding Support: Our organisation’s experience with ExamOnline has been nothing short of excellent. From their responsive and helpful team to the easy exam setup and step-by-step guidance, every aspect has exceeded expectations, making ExamOnline a trusted partner in delivering smooth, stress-free assessments.

#### Cons

At present, the platform meets all our needs effectively, and we do not feel that any additional features or improvements are necessary right now.

---

### Game changer

- Overall rating: 5/5
- Reviewer: Kartikeya P.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for free trial
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

Great value for the simplicity it provides

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great interface and ease of use. Worth using.

#### Cons

No outright cons were encountered from my end.

---

### Remote Proctored Exams

- Overall rating: 5/5
- Reviewer: M S Y.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Awesome!!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Intuitive UI and User experience, OS agnostic proven for high stake exam, dual camera feature in best in class

#### Cons

No free Trial version available for ExamOnline

#### Reasons for choosing ExamOnline

Sales Team response was very good. They could map all my requirement during the demonstration. Price was competitive too.

---

### User Review - Online Remote Proctored Exam Solution

- Overall rating: 5/5
- Reviewer: Aditi S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The online remote proctored exam solution offers several commendable features. Its user-friendly interface and intuitive navigation contribute to a stress-free experience for users. The robust proctoring technology, coupled with security measures like ID verification, ensures the integrity of the testing process. The platform's flexibility in scheduling exams and accessibility from various locations accommodates diverse user schedules. Responsive technical support is available in the rare instances of issues, maintaining a high level of reliability and performance during exams.

#### Cons

While the platform is generally positive, areas for improvement include exploring more options for customization of exam settings and enhancing the user feedback mechanism. Despite these considerations, the platform has proven to be a reliable and effective solution for remote proctored exams.

---

### MSC Engine exam review

- Overall rating: 5/5
- Reviewer: RAYMOND M.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

Very good, Timely response from all team members

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Timely conduct of various parts of the process

#### Cons

none, all parts of the process were smoothly done

---

### Feedback about software product

- Overall rating: 4/5
- Reviewer: Sarvpal S.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Mandatory conduct of tests as part of academic process has become very easy. Result preparation and dissemination have become very easy and handy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Seamless working which is of great help in conducting MCQs and tests as part of teaching learning process. This product has made the entire process of examination very fast and easy.

#### Cons

Manual for preparing quizzes and questionnaires

## More reviews

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ExamOnline Reviews, Pros and Cons - 2026 Software Advice