AvidXchange
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Most Helpful Reviews for AvidXchange
1 - 5 of 146 Reviews
Mya
Non-Profit Organization Management, 51 - 200 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed April 2023
AvidXchange Review
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2021
User friendly Accounts Payable Software that increases effiency
Overall, I really love AvidXchange and would definitely recommend it to different companies.
PROSReally saved our company time by switching billing to electronic invoicing system.
CONSAvidPay could take a long time, and unable to include both account number and invoice number on payment. The timing it takes to convert from VCC (Virtual Card) to Check could take up to 3 weeks which leads to late bills.
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed May 2019
An Efficient Invoicing Tool
Avid has been a solid tool for my company to make purchase orders and pay invoices.
PROSIt's relatively easy to use and I really like the comment feature that allows you to easily communicate with the next approvers in the workflow. This communication feature is especially helpful when you are working with people in other offices. The Avid processors are efficient at extracting data from invoices when they are sent in which saves data entry time.
CONSSetup and implementation took longer than we would have liked and I personally don't like the interface that much. In addition I've experienced many times when the file was too large (above 5 MB?) for Avid to upload which was frustrating because expense reports often are large files.
Natasha
Mental Health Care, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Ease of Avid use
The ability to set up workflows for other departments to manage their invoices, attach any receipts that need to be attached. If it is a invoice that is accruing, having the project codes already input saves time.
CONSWhen entering a new supplier, we first need to enter into another tool, Blackbaud to create user, then recreate again in avid. Would be helpful to have the partnership between the two.
Brenda
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2024
Unhappy with services and a lot of technical issues
Not good - a lot of issues since they went to the AI system
PROSEasy platform to work with and can find invoices easily.
CONSTechnical errors - it has been down for all of my morning and can process invoice. Takes way more that 24 to 48 hours to reply to my requests. Invoices in processing get stuck in the queue till the next day. Called customer service and wasn't any help or were rude.
Reason for choosing AvidXchange
We use rent manager and Avid works with rent manager also.