AvidXchange

RATING:

4.5

(148)

About AvidXchange

AvidXchange offers accounts payable software solutions and dedicated service teams that help automate your AP and payment process, replacing manual AP with a digital application suite that provides you with 24/7 on-demand, remote access. Our invoice management solutions automate every aspect of your process including data entry, approvals, document management and reporting. Once approved, invoices flow directly into your accounting system for payment processing. AvidPay is our full-service bill payment software that enables you to securely pay vendors with a few quick clicks. Get your suppliers paid faster with flexible, managed payment options like Mastercard, AvidPay Direct (our Enhanced Direct Deposit option) or check. AvidBuy is our purchase order software applic...

AvidXchange Pricing

Please contact AvidXchange for pricing information.

Free trial: 

Not Available

Free version: 

Not Available

AvidXchange associated invoices screenshot
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AvidXchange Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for AvidXchange

1 - 5 of 147 Reviews

Maya

Non-Profit Organization Management, 51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2023

AvidXchange Review

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

User friendly Accounts Payable Software that increases effiency

Overall, I really love AvidXchange and would definitely recommend it to different companies.

PROS

Really saved our company time by switching billing to electronic invoicing system.

CONS

AvidPay could take a long time, and unable to include both account number and invoice number on payment. The timing it takes to convert from VCC (Virtual Card) to Check could take up to 3 weeks which leads to late bills.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed May 2019

An Efficient Invoicing Tool

Avid has been a solid tool for my company to make purchase orders and pay invoices.

PROS

It's relatively easy to use and I really like the comment feature that allows you to easily communicate with the next approvers in the workflow. This communication feature is especially helpful when you are working with people in other offices. The Avid processors are efficient at extracting data from invoices when they are sent in which saves data entry time.

CONS

Setup and implementation took longer than we would have liked and I personally don't like the interface that much. In addition I've experienced many times when the file was too large (above 5 MB?) for Avid to upload which was frustrating because expense reports often are large files.

Natasha

Mental Health Care, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Ease of Avid use

PROS

The ability to set up workflows for other departments to manage their invoices, attach any receipts that need to be attached. If it is a invoice that is accruing, having the project codes already input saves time.

CONS

When entering a new supplier, we first need to enter into another tool, Blackbaud to create user, then recreate again in avid. Would be helpful to have the partnership between the two.

Brenda

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed February 2024

Unhappy with services and a lot of technical issues

Not good - a lot of issues since they went to the AI system

PROS

Easy platform to work with and can find invoices easily.

CONS

Technical errors - it has been down for all of my morning and can process invoice. Takes way more that 24 to 48 hours to reply to my requests. Invoices in processing get stuck in the queue till the next day. Called customer service and wasn't any help or were rude.

Reason for choosing AvidXchange

We use rent manager and Avid works with rent manager also.