LogRocket

RATING:

4.9

(26)

About LogRocket

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience. Using LogRocket, Software teams can fix user-reported issues faster, de-noise their error alerts, and see the "why" behind their product analytics graphs and funnels. Make sure your team is focusing on the digital experience issues with the biggest impact at all times. And now, with the release our machine learning functionality, LogRocket Galileo, you'll automatically get alerted to the most pressing issues without having to dig.

LogRocket Pricing

LogRocket offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality are outlined below - scales with the number of sessions, seats, and data retention. Free Forever: Free (includes 1k sessions) Team: Starting at $99/month (starts at 10k sessions) Professional: Starting at $500/month (starts at 25k sessions)

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Available

Session Replay: see a pixel-perfect replay of a user session, including the technical telemetry to help fix bugs faster.

LogRocket Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4

Functionality

4.5

Most Helpful Reviews for LogRocket

1 - 5 of 26 Reviews

User Profile

Garwin

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Good simple tool For recording user activity

I love using this tool but may have to find a different tool because of price

PROS

Does an excellent job in recording not only screen activity but network and location information.

CONS

the price between free and the next teir send to high. Also does not have a mobile version.

Reasons for switching to LogRocket

Didn't have the features I wanted

Emily

E-Learning, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2020

Helpful in understanding user needs and debugging the product

Its been really helpful for our team overall in understanding what is going on with the way users interact with our product. I highly recommend using it for product teams.

PROS

It is really easy to take a look through recent sessions each day and understand where users are getting stuck and which issues we might need to solve urgently. My eng team also likes using it to debug when needed.

CONS

I'd love some more insights served up in a sort of report that isn't manual or doesn't require me to go do the digging myself.

Reasons for switching to LogRocket

We only needed one and FullStory seemed like a competitor without all of the debugging functionality that our eng team needed.

Will

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed March 2022

Great Front End monitoring tool

PROS

Able to look at real user sessions and pick out bugs.

CONS

What is represented in the session log is not a 100% true representation of what the user saw.

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed October 2019

A bang for your buck at a tenth of the price of its competitor

First of all, I was looking for a simple solution to just monitor

PROS

Setting up was really easy and straight forward. Also, the documentation for setting it up with different frameworks was very useful. Also it provides integration with services like Sentry which is really useful in our industry we you don't really get to have a test and a production environment

CONS

There wasn't much to not like about this.

Reason for choosing LogRocket

Yandex Replay is a free software but meaning that it's free probably means that it has a bunch of clauses associated with it and we don't want our customer's data to leak out.

Reasons for switching to LogRocket

Just look at the pricing of FullStory and LogRocket, both basically provide the same service but this one does so much more and at a tenth of the price of FullStory.

Kailu

Cosmetics, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

A very powerful product

PROS

Log rocket was very simple to use. Our engineering team uses it on a weekly basis for bug catching and troubleshooting for our product. Also, other non-dev team members use Logrocket to troubleshoot as well. The interface was very intuitive.

CONS

I am very happy overall with Logrocket.

Reasons for switching to LogRocket

The previous product we used was much more expensive for what we need.