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> Reviews of Totango. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Totango is a good fit for you!

Source: https://www.softwareadvice.com/product-analytics/totango-profile/reviews

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Totango Reviews

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[Overview](https://www.softwareadvice.com/product-analytics/totango-profile/)

Reviews

# Totango Reviews

## Reviews Summary

## Overall Rating

3.7

* * *

## Ratings Breakdown

5

(7)

4

(18)

3

(3)

2

(2)

1

(3)

## Secondary Ratings

Ease-of-use

3.6

Customer Support

3.7

Value for money

3.6

Functionality

3.6

* * *

### Pros

"Easy to use, and helps me to track my tasks and activities on a daily basis."

### Cons

"The timeline view is also limited - believe it or not, in 2026 you can only search subject lines rather than the full content of activities or notes, which makes it difficult to find important information quickly."

"So was their billing team who don't prioritize customer service. When our software didn't work we asked to cancel subscription but they said since we signed for 1 year contract, they can't cancel and moreover told us to pay upfront for the remaining months."

"Customer support has been one of the most disappointing aspects."

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Totango Reviews, Pros and Cons - 2026 Software Advice