All Totango Reviews
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Totango Reviews
Reviews Summary
Overall Rating
3.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.7
Customer Support
3.8
Value for money
3.6
Functionality
3.6
Pros
"Easy to use, and helps me to track my tasks and activities on a daily basis."
Cons
"So was their billing team who don't prioritize customer service. When our software didn't work we asked to cancel subscription but they said since we signed for 1 year contract, they can't cancel and moreover told us to pay upfront for the remaining months."
"They are greedy people and what an irony that they promote customer success software when infact they provide terrible customer service experience."
"The integration with the tool took a long time (almost a year) and required a lot of workarounds."
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