eCATALOGsolutions vs Salesforce CPQ

eCATALOGsolutions has 12 reviews and a rating of 4.33 / 5 vs Salesforce CPQ which has 40 reviews and a rating of 4.28 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.33 / 5 (12)

4.28 / 5 (40)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

September 17, 2019

June 22, 2020

Pros/Cons

  • Pros

  • The ease of use and friendly support. Also a fantastic feature for our end users and for capturing qualified leads.

  • I like how easy it was to integrate into our website. The 3D Drawings look great and function very well, we couldn't be happier with the end result.

  • Cons

  • sometimes there are mistakes in the catalogues of the manufacturer!

  • Certain lack of flexibility in terms of the tool. The row fields of information for general tech data sheet is unique for a project and does not allow changes between selections in configuration

  • Pros

  • Being able to easily create quote and send to my customers

  • We have been using CPQ for a few months now and have a better overall pipeline for products. The quote templates that CPQ can generate are much cleaner than the traditional salesforce quote tool.

  • Cons

  • Support agents are slower to respond but it’s ideal to have a developer to assist with custom configuration when building out CPQ

  • The reports are customizable but it can require a bit of a learning curve. The alerts, unless managed can become a bit of a pain.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux