--- title: "Tacton CPQ Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Tacton CPQ. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Tacton CPQ is a good fit for you!" source_url: "https://www.softwareadvice.com/product-configurator/tacton-cpq-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Quoting Software](https://www.softwareadvice.com/cpq/quoting-comparison/) / [Tacton CPQ](https://www.softwareadvice.com/product-configurator/tacton-cpq-profile/) / Tacton CPQ Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product-configurator/tacton-cpq-profile/) Reviews # Tacton CPQ User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 13 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 3.9/5 - Value for money: 4.1/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 7 reviews (54%) - 4 stars: 4 reviews (31%) - 3 stars: 2 reviews (15%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Tacton CPQ customer reviews Showing reviews 1-13 of 13 (page 1). ### A Powerful Sales Tool - Overall rating: 5/5 - Reviewer: Brett P. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My company is not using CPQ yet, mostly because of budget and resource issues. We are also waiting for all company divisions to be ready for the switch, and we are planning to link Tacton to Salesforce and SAP. All of this means that the project is quite slow, so it is still in the planning stages. That being said, Tacton has provides us with a test environment, and some structures and processes are already implemented there. The new interface looks sleek and modern, and it looks like CPQ will deliver all of our complicated requirements. We are eagerly awaiting the day that we can go live with the new system. It will be one of the first IT systems used across the entire company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the straightforward and open programming of the tool. It means that administrators need to do lots of planning and documentation upfront, but it makes the system extremely customizable and tailored to the company's individual needs without having to pay external programmers for every change. #### Cons The open programming means that the administrators have to know what they are doing, even more so than with "standard" database administration. This isn't a fault of the Tacton team, it's just a result of the Tacon CPQ administration strategy. #### Vendor response Brett, Thanks for taking the time to review Tacton CPQ and sorry for delayed response. I was curious to know how your implementation project of Tacton CPQ evolved and how administrators and end users currently experience our software. Looking forward to see an updated review! If you want to track how Tacton CPQ improves, I recommend subscribing to our popular weekly product update videos here: https://www.tacton.com/services/product-updates/?wchannelid=5dmw8g4g7i /Per Rohdin Senior Product Marketing Manager Replied November 2021 --- ### Good Software and Adminstration platform - Overall rating: 5/5 - Reviewer: Elie H. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The administration for the software is nice to use and easy to load tickets into production. The front end of the system where users are using has saved lots of time for users, and the flow is nice. Sometimes there are too many options but we have to break them down #### Cons Sometimes 2 people can work on the same ticket, without knowing or being checked out. There needs to be tight control on which elements are being working on #### Reasons for choosing Tacton CPQ The overall software package met the business needs and the ease of use on putting the data onto the system has helped define the business processes --- ### FLSmidth programmer review - Overall rating: 3/5 - Reviewer: Peter H. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall i think CPQ is good, and have many good functionalities such as pricing models, automatic proposal generation and paramteric 3D view inside the configuration. However the UI needs to be changed. I would recommend that you find a group of people, that have never used the software before, and let them tell you about the experience. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I like the way that the prices are shown after you make the configuration. Also that you can control which pricing features that is visible for the user. #### Cons I think the UI is very confusing. We have many complains about it from our users. Also that you can't modify it to fit specific UI needs is bad. #### Reasons for switching to Tacton CPQ The old could not handle CTO #### Vendor response Peter, Thanks for taking the time to review Tacton CPQ and sorry for delayed response. Instant pricing after every configuration selection is one of our differentiating features and I am happy you appreciate it. UI: we have listened to our customer's feedback on our configurator UI and during 2021 we have continuously improved the flexibility and look-and-feel. To mention a few: - Config sidebars can be hidden/shown depending on task -More layout options in View Designer regarding how fields and groups are shown on page -Rich text for long description fields -Better navigation across steps -Save & Finish configuration from any step (no need to go to results) ... If you do not see these improvements in your Tacton CPQ, please reach out to your CPQ responsible in FLSmidth to activate/enable them. You can subscribe to our popular weekly product update videos here: https://www.tacton.com/services/product-updates/?wchannelid=5dmw8g4g7i /Per Rohdin Senior Product Marketing Manager Replied November 2021 --- ### Tacton CPQ day to day - Overall rating: 4/5 - Reviewer: Arnoud S. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are calculating our complex pricing with Tacton CPQ, coming from Tacton Modelling, and this works very well and simplified many things without simplifying our pricing structure too much. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is clear, you have a good search function, lot's of customization possible. It is quick to use, easy to deploy new versions and release changes. The handling of our complex pricing works rather well and the amount of data is no problem. #### Cons We use it combined with salesforce, and this works, but is an integration, and not really part of salesforce (yet). And we cannot use the same ticket for releasing to production and test. I like Excel, but I have to get used to the idea of using excel as part of core software. Multi user and excel is not the best. #### Reasons for choosing Tacton CPQ We deal with different suppliers of complex products, and every supplier has its own set of rules for ordering a product. Experlogix had no problem with these rules, and Tacton Modelling also not, for example Salesforce CPQ could not handle that. Tacton CPQ is needed to use Tacton Modelling with Salesforce and is used to calculate the cost and sales prices. #### Reasons for switching to Tacton CPQ To implement Salesforce and have a better connection with salesforce, expected was that connecting the existing Experlogix to Salesforce would be troublesome since our setup was designed to work with Dynamics CRM. #### Vendor response Thanks for taking the time to review Tacton CPQ and sorry for delayed response. Ticketing: As of now, any ticket created in Tacton Administration can be released to any of your Connected Environments. Excel: Tacton Administration tries to combine the best of Excel's data manipulation capabilities with a collaborative SaaS environment. I strongly recommend trying out our Desktop Connector which allows you to use Excel to manipulate data directly to the database in your ticket. To learn more, enter your Tacton Administration and go to Help center and search for "Desktop Connector". Looking forward to see more reviews from you. If you want to track how Tacton CPQ improves, I recommend subscribing to our popular weekly product update videos here: https://www.tacton.com/services/product-updates/?wchannelid=5dmw8g4g7i /Per Rohdin Senior Product Marketing Manager Replied November 2021 --- ### It is a powerful rules based configurator for solving, simple to complex problems - Overall rating: 4/5 - Reviewer: VIVEK N. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Initially we started using this configurator for Proposal purposes, later we have expanded the configurator for doing the order work as well (complete supply chain activities incl. ERP integration). Now we are using the complete end to end solution to support the CTO (configure to order) process. It really helped us in saving lot of lead time in proposal generation and in order processing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This configurator is a very user friendly configurator. We need not to learn any special coding/language to write the programs in Tacton. It is very helpful for solving the rule based problems very quickly. It is also very easy to integrate with external calculation programs like MathCAD, STAAD, Fortran, etc, It mainly supports the end to end supply chain activities. #### Cons The configurator can be improved in iterative calculations like goal seek function and loop calculations. Even though we can do this in the current version using JavaScript, it would be nice to have this feature in Tacton function itself. Few improvements can be done on the User Interface, to make it more user friendly for the end user. --- ### Powerful CPQ tool for all complex Configuration needs and Pricing strategies - Overall rating: 5/5 - Reviewer: Mohanraj R. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Quote generation time is reduced. Customer support from Tacton should be improved. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Guided selling, Visualization and Pricing Engine is so powerful in Tacton CPQ. Their Ticket based Administration tool minimizes the conflicts during the release process. Workflows are easily configurable and Admin tool is very simple and easy to customize. #### Cons Though with the Tacton DOCGEN, the proposal can be customized as you like, its very complex to understand the huge list of Tags provided. There should be an easy way to customize the Document templates than using the Tags. Also, Migration from older system to Tacton CPQ doesn't have best practice. --- ### MyCPQ new way - Overall rating: 5/5 - Reviewer: Rajesh K. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's very useful tool for business proposal. Reducing the man hours and create a lot of solutions as well. Useful for maintain relative product documents and information for individual solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's look easy for user interference, Very good future maintenance our product data. #### Cons Could not see the range for float value in CPQ page. When use “tc_field_view_picture” for help image, I could not set enlarge view. It seems limitation space to set a picture. So, We could not set a large image. Sometimes we need to fix the values as mandatory. So I suggest to implement the “Mandatory value” enabled in CPQ page For notes and warning message, It could be better to differentiate the UI style. Now it’s showing a gray out text always. #### Reasons for choosing Tacton CPQ This one leading tool in Engineering and business proposal. --- ### Tacton CPQ Product Review - Overall rating: 5/5 - Reviewer: Olabisi O. - Verified reviewer: Yes - Industry: Machinery - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love this product. It simplifies our business processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use and accurate with the pricing, discounts and quotes #### Cons I have not come across any Cons yet. It is a great product. #### Reasons for choosing Tacton CPQ It stood out from the other products we looked at. --- ### Right way to Automate - Overall rating: 5/5 - Reviewer: Devaraj A. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really it increase the productivity of our company. Buy and do automate it. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Allowing user to work with excel to create 'n' number of classes and export it easily to Tacton. Allowing user to add macro files & java script files. Easy way to export .xml files. Very simple logical key words to write constrains. On of the best tool to automate your product. Unlike other software it wont crash ;) #### Cons User interface should be made much better. If it shows time and date for the parts, attributes, classes, constrains etc., when we select, it will very useful for tracing easily. --- ### Very elaborate but hard to implement - Overall rating: 3/5 - Reviewer: Rogier N. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Hard to implement but when implemented it works. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It is very elaborate. SaaS is wokring from every where too bad there is not a offline version to work with #### Cons Hard to use especially al the function in doc gen are difficult #### Reasons for choosing Tacton CPQ N/A --- ### Design automation - Overall rating: 4/5 - Reviewer: Dennis Ö. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The integration to Creo CAD system. Easy to add data with excel #### Cons Not as flexible as we want in our applications. #### Reasons for choosing Tacton CPQ The integration with Creo. --- ### Good Tooling, easy to use and scale - Overall rating: 5/5 - Reviewer: Eike S. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros + Constraint based Configuration + Excel Connection + Good Modelling Tool #### Cons -software kernel ist not available for integration as a microservice in a web platform -licence for the web platform and start-ups (open user-based) is no suitable --- ### Design automation in simplified manner - Overall rating: 4/5 - Reviewer: Balaji K. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We automated our product through this, We reduced the designing time of 60hrs per product #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1.Time-saving 2.Easy to use 3. Anyone can use when it get configured #### Cons 1.Starting it will take time to set up the design automation and understanding --- Tacton CPQ Reviews, Pros and Cons - 2026 Software Advice