About Zakeke

Zakeke is a cloud platform empowering ecommerce stores to offer their customers live Product Customization. By integrating it with your store, your customers will be able to customize your products with texts, images, materials, colors and more, before they buy them. The 3D Product Configurator offer an immersive and unique 3D shopping experience with AR, transforming customers into creators! ...

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3D Configuration

Zakeke User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 38 reviews

Roger (Justin)

Verified reviewer

Company size: 2-10 employees

Industry: Sporting Goods

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

Sophisticated Streamlined Package That Wows

We saw the lack of energy and innovation in the Track and Field baton products, at the same time, inspired by Yeti's success on trendy thermal drinkware.....we decided to made them customizable with laser engraving service. So this is how we met Zakeke. After I got updated about their Augmented Reality feature, I am defintely about to bring them in to my current project.

Pros

I chose and implemented Zakeke's 2-D Customizer for my yet another custom product ecommerce project more than a year ago, after researching several other big vendors and small plug-in options. I love the app's full functionality and its ease of implementation. Our customers love the customization interface and of course the 3D preview.

Cons

The only real help I needed was to come up with the 3D models of the custom products, which Zakeke's team created for us quickly with a really affordable service fee. I will say that this arrangement was not super efficient for me as a freelancer to go back and forth with the 3D cad when I wanted to change the cad at later times.

Reasons for switching to Zakeke

Zakeke is a much more capable and sophisticated in functionality such as 3D preview and Augmented Reality.

Anonymous

Company size: 11-50 employees

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2021

Most Reasonable Designer Plugin BY A LONG Shot

It is insanely easy to install pretty easy to create products and has most of the features one could want in a product like this. 3D configurator, 3D preview, unlimited views.

Pros

If I'm being honest then pricing has to be the most attractive part about this item. There are many similar options out there with better or worse UX but they are thousands of times more expensive.

Cons

There are a few features that I need that don't seem to be available like downloading the design without completing a purchase. This is a little frustratin as it's something I am really interested in.

Reasons for choosing Zakeke

Price. PrintQ and Chili Publisher are insanely expensive. PrintQ has probably the best capabilities there are in this genre of products but the price tag is well beyond what any small business can afford. Chili Publish is just as expensive with fewer options and a less friendly UX.

Eson

Company size: 11-50 employees

Industry: Textiles

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

April 2021

zakeke makes my company stronger

Product picture editing is convenient and restrictive, reducing editing time

Pros

3D View , template ,with WordPress & Woocommerce API

Cons

Consumers are too slow to enter the editing interface

Mariam

Company size: 1 employee

Industry: Apparel & Fashion

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

helpful and fast customer service

I love the customer service. very fast responses and very helpful

Pros

the software gets updated frequently with new features. so far compatible with my products so I didn't have to update anything unless you want to use the new features of course then you need yo update

Cons

the limit on the number of products which makes me not try to add more products just to keep the costs down

Reasons for choosing Zakeke

it's more flexible. I get the files and decide which service to use. I can either produce the product myself or have it printed since I have all related files. works fine with silhouette studio so I just import the file and cut .

Annett

Company size: 2-10 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

Rundum zufrieden

Pros

Uns gefällt besonders die Innovativität, die Zuverlässigkeit und der immer erreichbare, kompetente und persönliche Kundenservice Die Funktionalität erweitert sich ständig, die Benutzerfreundlichkeit wird immer einfacher. Wünsche nach neuen Features werden gehört und wenn irgendwie möglich umgesetzt. Wir sind rundum zufrieden!

Cons

Wir haben bisher keinen Nachteil gefunden.... Organisatorisch haben wir einen Wunsch: Da wir die Software in unserem Onlineshop einsetzten und dadurch immer online sind, wären wir sehr dankbar, wenn uns Zakeke über bevorstehende Updates und Offline-Phasen vorab informieren könnte...

Reasons for choosing Zakeke

Wir haben uns für Zakeke entschieden, da die Software den Anforderungen für unseren Onlineshop (WordPress und WooCommerce) am meisten entsprochen hat und am weitesten entwickelt war. Wir waren von Beginn an begeistert und überzeugt, die Entwicklungen der letzten Jahre lässt uns treu bleiben. Die Integration in unser Angebot funktioniert absolut reibungslos und zuverlässig. Wir freuen uns auf weitere innovative Features...;-)

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