About Zakeke

Zakeke is a cloud platform empowering ecommerce stores to offer their customers live Product Customization. By integrating it with your store, your customers will be able to customize your products with texts, images, materials, colors and more, before they buy them. The 3D Product Configurator offer an immersive and unique 3D shopping experience with AR, transforming customers into creators!


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31 Reviews of Zakeke

Average User Ratings

Overall

4.9 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(18)

18

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

April 2021

Roger (Justin) from BottlesAndBatons.com

Verified Reviewer

Company Size: 2-10 employees

Industry: Sporting Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Sophisticated Streamlined Package That Wows

We saw the lack of energy and innovation in the Track and Field baton products, at the same time, inspired by Yeti's success on trendy thermal drinkware.....we decided to made them customizable with laser engraving service. So this is how we met Zakeke. After I got updated about their Augmented Reality feature, I am defintely about to bring them in to my current project.

Pros

I chose and implemented Zakeke's 2-D Customizer for my yet another custom product ecommerce project more than a year ago, after researching several other big vendors and small plug-in options. I love the app's full functionality and its ease of implementation. Our customers love the customization interface and of course the 3D preview.

Cons

The only real help I needed was to come up with the 3D models of the custom products, which Zakeke's team created for us quickly with a really affordable service fee. I will say that this arrangement was not super efficient for me as a freelancer to go back and forth with the 3D cad when I wanted to change the cad at later times.

Reasons for Switching to Zakeke

Zakeke is a much more capable and sophisticated in functionality such as 3D preview and Augmented Reality.

April 2021

Annett from Schönefeld GmbH

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Rundum zufrieden

Pros

Uns gefällt besonders die Innovativität, die Zuverlässigkeit und der immer erreichbare, kompetente und persönliche Kundenservice Die Funktionalität erweitert sich ständig, die Benutzerfreundlichkeit wird immer einfacher. Wünsche nach neuen Features werden gehört und wenn irgendwie möglich umgesetzt. Wir sind rundum zufrieden!

Cons

Wir haben bisher keinen Nachteil gefunden.... Organisatorisch haben wir einen Wunsch: Da wir die Software in unserem Onlineshop einsetzten und dadurch immer online sind, wären wir sehr dankbar, wenn uns Zakeke über bevorstehende Updates und Offline-Phasen vorab informieren könnte...

Reasons for Choosing Zakeke

Wir haben uns für Zakeke entschieden, da die Software den Anforderungen für unseren Onlineshop (WordPress und WooCommerce) am meisten entsprochen hat und am weitesten entwickelt war. Wir waren von Beginn an begeistert und überzeugt, die Entwicklungen der letzten Jahre lässt uns treu bleiben. Die Integration in unser Angebot funktioniert absolut reibungslos und zuverlässig. Wir freuen uns auf weitere innovative Features...;-)

April 2021

Eson from DINGSEN INNOVATION Co., LTD

Company Size: 11-50 employees

Industry: Textiles

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2021

zakeke makes my company stronger

Product picture editing is convenient and restrictive, reducing editing time

Pros

3D View , template ,with WordPress & Woocommerce API

Cons

Consumers are too slow to enter the editing interface

February 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Most Reasonable Designer Plugin BY A LONG Shot

It is insanely easy to install pretty easy to create products and has most of the features one could want in a product like this. 3D configurator, 3D preview, unlimited views.

Pros

If I'm being honest then pricing has to be the most attractive part about this item. There are many similar options out there with better or worse UX but they are thousands of times more expensive.

Cons

There are a few features that I need that don't seem to be available like downloading the design without completing a purchase. This is a little frustratin as it's something I am really interested in.

Reasons for Choosing Zakeke

Price. PrintQ and Chili Publisher are insanely expensive. PrintQ has probably the best capabilities there are in this genre of products but the price tag is well beyond what any small business can afford. Chili Publish is just as expensive with fewer options and a less friendly UX.

April 2021

Jeffery from Print Me Shirts

Company Size: 1 employee

Industry: Printing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2021

Great app

Overall the customer support is quick and they do their best to help. They understand the limitations and I hope they correct them soon. It's still a very polished app that I'm sure will only get better. My customers enjoy the user experience and features which is most important.

Pros

The ease of use The layout The look of the app The built in editor The amount of different files it handles

Cons

This app isn't perfect there are a few things that need to be corrected. 1. Product creation - Every time a customer creates a product through the app it will create a custom product within your Shopify store which will also mess up shipping. There is a way around this but will add a custom tab with a bunch of numbers in the checkout cart and shipping still doesn't understand the base product and the customers don't understand so it's better to leave as is. The extra products messing up shipping is definitely something that needs to be corrected it needs to register in Shopify as the base product being duplicated. 2. Bulk ordering - If a customer changes the color selection when they've added to cart it will not fix update the preview which confuses the customer. Zakeke should add an upsell option that works properly. 3. Taking a royalty - On top of the top tier price no matter what Zakeke takes a royalty fee even if paid yearly which I find expensive. You should be able to purchase a year plan at the top tier mark and not pay royalty fees on top of that.