KatanaPIM

RATING:

4.5

(10)
Overview

About KatanaPIM

Katana PIM is a product information management solution that helps businesses in the retail, wholesale, and manufacturing industry streamline processes related to product enrichment, data export, publishing, and more on a centralized platform. It allows staff members to create, search, and filter the product catalog based on several criteria, including name, vendor, PIM status, manufacturer, and category. Katana PIM allows employees to edit product details, such as pricing, meta descriptions, slugs, product type, and images. It enables administrators to configure employee and supplier access rights based on specific product categories and brands. Team members can collaborate with stakeholders by adding comments across multiple products. Additionally, the built-in dashb...

KatanaPIM Pricing

KatanaPIM offers a best-of-breed Saas solution that fits the budget of all companies. Get your product information together, keep on growing your team and catalog and take your company to the next level!

Starting price: 

€399.00 per month

Free trial: 

Available

Free version: 

Not Available

KatanaPIM's dashboard shows you an overview of product statistics, to-dos, and published, added, and edited products.
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KatanaPIM Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for KatanaPIM

10 Reviews

Suze

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2024

Good PIM system with convenient functionalities

PROS

KatanaPIM offers many additional features that may be of interest to many organizations, including the ability to add a workflow and very comprehensive specifications + specification groups. Once you understand the system and have worked with it several times, it is easy to use. In addition, communication with the team at KatanaPIM is good and they are always willing to help. They always look for an appropriate solution for every situation and try to think with you.

CONS

The amount of functionality is a plus, but potentially overwhelming for some (inexperienced) users. Documenting and bundling all the information needed to fully understand the system is something that could be improved. However, KatanaPIM has been working hard on this in recent months, and the portal where all the information can be found has already expanded considerably in a short period of time. So I expect this to be remedied in the near future!

Jordy

Design, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Katana PIM is a game changer

PROS

Katana PIM is a very user friendly PIM system. One of the benefits is that it really simple to manage all of your product data, no matter how many experience you have with PIM. It is very fast and the search functionality is awesome. Customer Support is responding very quickly and these guys are very kind.

CONS

I haven't run into issues at the moment, so it's hard to tell the cons about Katana PIM right now.

Reason for choosing KatanaPIM

The personal and friendly approach, and the overall quality of Katana PIM is outstanding.

Vendor Response

Thank you, Jordy! We appreciate the kind review and your amazing words.

Replied October 2020

Robbert

Consumer Electronics, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed April 2024

Pro`s/Con`s Katana

Overal it`s decent, a roadmap or planning to see what will be changed and when would be nice. The ease of use could be improved, it`s not so obvious where to go at first and what functions to use. Many functions do not even work or are confusing as they are from you e-commerce era, so i`ve been told (Category specifications, Tax Categories) etc.

PROS

- Easy set-up with onboarding - Good customer service with fast reaction times - Basic but it has what you need for a smaller company

CONS

- Image grouping doesn`t work properly - Workflow needs updating, doesn`t reflect what`s been done - just that it hasn`t been done - User roles, Permissions rules and acces control list is an absolute mess which is near impossible to navigate and understand. - Document/attachment section is too basic, no way to forward. - Can be slow at times, as if servers are slower at some point. Hard to pin down what it is. - Many bugs that impact working in Katana or just "features" that don`t do/work how you`d expect it to work. For example, adding a single spec without a value will remove that spec from the product.

Reason for choosing KatanaPIM

Those products were very extensive and would require a lot more data management and did not always overlap with what we needed.

Vendor Response

Thank you for your review, Robbert. We truly value and appreciate the feedback from our users as it helps us enhance our platform further. If you need assistance with any features, please don't hesitate to reach out. We're more than happy to provide extra training where needed. Additionally, our updated documentation and how-to videos are available to help you navigate and make the most out of our platform. You can find it at the link: https://www.help.me.katanapim.com/ We look forward to supporting you and ensuring your experience with KatanaPIM is as smooth and efficient as possible!:)

Replied April 2024

Mustafa

Building Materials, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2024

Easy product management

PROS

The ease of categorizing and managing your products. It gives a nice overview per product and category. Very easy to use interface.

CONS

Implementation could have been smoother.

Jasper

Marketing and Advertising, 2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2020

Katana Review

- great people to work with

PROS

- easy to use - Easy to implement with the right CRM tool of course - easy ux/ui

CONS

- not much room for self/external development - on some parts it’s not evolving as much as the industry/internet/online marketing demands

Reason for choosing KatanaPIM

Better team. Onboarding software etc. Own software

Vendor Response

Hey Jasper! thanks for your review, and your honest feedback - it's always useful to hear how we can improve our product and service.

Replied September 2020

Sanne

Wholesale, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2020

This what we think of Katana

We are quite satisfied with this product, although we sometimes experience some difficulties, but most of the time these are easily solved. So overall, we are happy!

PROS

I like the fact that it is quite easy to use

CONS

That we had to customize things to make it work for our organization

Vendor Response

Thank you, Sanne! For taking the time. We appreciate your review.

Replied October 2020

Aster

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Beagley Copperman

Ik vind het een fijn programma die overzichtelijk werkt.

PROS

Onze website is erg snel en overzichtelijk. Er zijn veel functies mogelijk.

CONS

Ik vond in het begin 'topics' niet zo duidelijk. Het aanmaken van nieuwe pagina's.

Reason for choosing KatanaPIM

Ik was tijdens het maken van deze keuze nog niet in dienst, maar geloof dat het ging over de snelheid van de website en goed contact met Tritac.

Reasons for switching to KatanaPIM

Magento werkte niet meer naar behoeve.

Vendor Response

Hey Aster! appreciate your feedback and your kind words.

Replied September 2020

Niek

Chemicals, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Review

Our overall experience with Katana PIM is good.

PROS

We have been using the Katana PIM Software for approx. 2 years now and have had good experiences with the tool. It is easy to manage and adapt.

CONS

There are no immediate topics that come to mind about what we least like about this software.

Vendor Response

Thank you, Niek. We appreciate your nice review.

Replied October 2020

Koen

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great tool to help you with your productinformation

PROS

Seamless integration with different marketplaces and managing the productinformation

CONS

Pricing is always a thing. It's not expensive, but it's a lot of money to start with.

Lucas

Information Technology and Services, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Powerful software and user friendly

PROS

The PIM system by Katana is very user friendly and offers a great, powerful tool to control your product data. At a very affordable price range, it allows you to setup a flexible and scalable system.

CONS

Nothing really so far.. the system is good and at a very affordable price

Vendor Response

Thank you for your honest review, Lucas!

Replied September 2020

10 Reviews