airfocus

RATING:

4.5

(116)

About airfocus

airfocus is the market's first and only modular product management platform, specifically tailored for product teams to use for market-facing products, internal product management, and IT portfolio management. The flexible platform helps product teams manage strategy, understand user needs, prioritize, and align their teams around clear roadmaps Join thousands of global product teams who use airfocus to make better decisions and build outstanding products on airfocus.com and start your 14-day trial now.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

airfocus Pricing

$69/user/month for Advanced Pro: contact airfocus for a custom Pro plan Enterprise: contact airfocus for a custom Enterprise plan

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Not Available

Every product and team is unique. That's why we created the world's first and only modular product management platform. Start simple with our ready-to-use templates and extend airfocus as you grow and scale.

airfocus Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for airfocus

1 - 5 of 116 Reviews

User Profile

Najmuzzaman

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Makes Product Management non-overwhelming

PROS

Loving Airfocus. I love the simplicity of the tool and it is helping me do some focused product planning without worrying about too many bells and whistles. It is simple but still is flexible enough for me to add my own custom fields and play around with the scoring formula. I also love how the standard template setup is still good enough to get started and the backlog flows smoothly into the roadmap and the roadmap into the release plan. The integration with JIRA also makes this so end-to-end because now I can turn my roadmaps into action items for engineering easily and have reverse visibility in JIRA as well.

CONS

I would have loved to share our roadmap publicly with our customers and get their feedback and feature requests here. Right now, this feature is missing.

Rémi

Banking, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Good product to involve multiple stakeholders

I am very happy for having selected that product, which changed completely the prioritization approach in my company. I work with 20 countries (international product) and I was looking for a nice & intuitive tool that would help me collect the business value input from all of them. I can very easily build the "Roadmap" using the priority score calculated in the system, which makes it transparent to everyone.

PROS

- Priority poker are easy to use and very powerful to make people involved in the priorization process - Item mngt is intuitive (with a very nice filtering capability, thanks for that!) - talking with the support team is easy and productive - new features are released frequently improving the overall experience

CONS

- Paying a full "contributor" fee for inviting my local product users to organize one priority poker every 3 months is expensive...

Reason for choosing airfocus

much easier to use, more focused on what I was looking for.

Reasons for switching to airfocus

I needed to make sure everyone understood why feature 1 was developped before feature 2. Sharing a real time roadmap is not possible with excel files.

Yohnathan

Telecommunications, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed July 2020

Gets the job done

PROS

It is easy and straight forward to use. It will allow you to quickly create a board or roadmap without too many clicks.

CONS

When is time to jump into details or dependencies, splitting task and follow all the details in the same board/roadmap it gets complicated.

Reason for choosing airfocus

Price

Yoann

Financial Services, 11-50 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed June 2020

Such a complete product

PROS

The design is really user-friendly. Even if there are lots of features and information, we can easily find what we're looking for. I also really appreciated the chart view (which is my preferred feature) and the priority poker.

CONS

I cannot manage to find a notification system, as we have the ability to comment and interact with people. Moreover, it would be great to have more dependencies options between tasks. Currently we just have the choice between "This item blocks..." and "This item is blocked by...". Could be cool to have dependencies like "Duplicates...", "Caused by...", "Fixes..." etc. Finally, I think that the scoring set-up is a little bit complex, because too complete. According to me, there are too many options. And the ability to set up the importance and weight of every notation would only be a powerful point if properly configured (which can be complicated at a first glance).

Reason for choosing airfocus

Because of the overall design and features, especially chart view and priority poker.

Reasons for switching to airfocus

Because I don't really like the overall design of this tool and I find it a bit inflexible. Moreover, I needed a Roadmap tool, and Jira's options don't match with my expectations.

Mike

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

A great help for prioritizing your development roadmap

Our overall experience has been a fairly good one. Our team was pretty excited to see the voting feature and the chart view. We thought it was helpful. Like I mentioned above, I believe it took me a little too much digging to figure out what to do after signing up.

PROS

The items and chart sections are my most frequently visited sections. I use the items view to see the prioritized list of projects and their scores and the chart view has been helpful to visualize and highlight the quick win projects. Your integration with Asana (and other project management platforms) is brilliant. It helped us get our data in quickly which helps our adoption rate of your product, and it helps us be efficient because we don't have to update information in multiple spots

CONS

I think educating your customers could be improved. You may have a lot of helpful content, but it wasn't at the forefront of my onboarding experience. For our business we use ActiveCampaign for our email automations and we setup an "onboarding sequence" that gives our users a nugget of help each day for the first 7 days (during their trial) to educate them on how to setup their websites with us. Those emails have a video tutorial for each feature which seems to really help. We've learned that the more information the user inputs into our system, the more likely they are to continue using it, which reduces our churn greatly. It seems you have a great product but I would really like to understand it more so I get the value out of it.

Reason for choosing airfocus

It integrated with Asana and I liked the interface over many of the others.