Loving Airfocus. I love the simplicity of the tool and it is helping me do some focused product planning without worrying about too many bells and whistles. It is simple but still is flexible enough for me to add my own custom fields and play around with the scoring formula. I also love how the standard template setup is still good enough to get started and the backlog flows smoothly into the roadmap and the roadmap into the release plan. The integration with JIRA also makes this so end-to-end because now I can turn my roadmaps into action items for engineering easily and have reverse visibility in JIRA as well.

I would have loved to share our roadmap publicly with our customers and get their feedback and feature requests here. Right now, this feature is missing.

I am very happy for having selected that product, which changed completely the prioritization approach in my company. I work with 20 countries (international product) and I was looking for a nice & intuitive tool that would help me collect the business value input from all of them. I can very easily build the "Roadmap" using the priority score calculated in the system, which makes it transparent to everyone.

- Priority poker are easy to use and very powerful to make people involved in the priorization process - Item mngt is intuitive (with a very nice filtering capability, thanks for that!) - talking with the support team is easy and productive - new features are released frequently improving the overall experience

- Paying a full "contributor" fee for inviting my local product users to organize one priority poker every 3 months is expensive...

It is easy and straight forward to use. It will allow you to quickly create a board or roadmap without too many clicks.

When is time to jump into details or dependencies, splitting task and follow all the details in the same board/roadmap it gets complicated.

The design is really user-friendly. Even if there are lots of features and information, we can easily find what we're looking for. I also really appreciated the chart view (which is my preferred feature) and the priority poker.

I cannot manage to find a notification system, as we have the ability to comment and interact with people. Moreover, it would be great to have more dependencies options between tasks. Currently we just have the choice between "This item blocks..." and "This item is blocked by...". Could be cool to have dependencies like "Duplicates...", "Caused by...", "Fixes..." etc. Finally, I think that the scoring set-up is a little bit complex, because too complete. According to me, there are too many options. And the ability to set up the importance and weight of every notation would only be a powerful point if properly configured (which can be complicated at a first glance).

Our overall experience has been a fairly good one. Our team was pretty excited to see the voting feature and the chart view. We thought it was helpful. Like I mentioned above, I believe it took me a little too much digging to figure out what to do after signing up.

The items and chart sections are my most frequently visited sections. I use the items view to see the prioritized list of projects and their scores and the chart view has been helpful to visualize and highlight the quick win projects. Your integration with Asana (and other project management platforms) is brilliant. It helped us get our data in quickly which helps our adoption rate of your product, and it helps us be efficient because we don't have to update information in multiple spots

I think educating your customers could be improved. You may have a lot of helpful content, but it wasn't at the forefront of my onboarding experience. For our business we use ActiveCampaign for our email automations and we setup an "onboarding sequence" that gives our users a nugget of help each day for the first 7 days (during their trial) to educate them on how to setup their websites with us. Those emails have a video tutorial for each feature which seems to really help. We've learned that the more information the user inputs into our system, the more likely they are to continue using it, which reduces our churn greatly. It seems you have a great product but I would really like to understand it more so I get the value out of it.

I love how customizable everything is in AirFocus. You can build as many workspaces and views as you'd like that help you organize epics, ideas, feedback and initiatives. Really great tool for product roadmap socialization and prioritization.

Once you get it, you get it. However, some of the features are not as intuitive to figure out how they work or even their potential. I highly recommend scheduling time with the support representative to get set-up. After that initial setup time, you're good to go.

My experience with Airfocus has been highly positive. The platform's simplicity has improved our roadmap management and reduced the learning curve for our team. The transparency it provides has enhanced communication internally and externally, aiding collaboration and stakeholder alignment. The exceptional support from the Airfocus team has been instrumental in resolving queries promptly. While no tool is without minor challenges, Airfocus's benefits in terms of simplicity, efficient management, transparency, and reliable support have far outweighed any drawbacks, making it an indispensable asset to our project prioritization and management endeavors.

As a Product Director, I've found Airfocus to be a game-changer for our team's prioritization and roadmap planning. The priority scoring system has been incredibly impactful, helping us identify high-value tasks aligned with our strategic goals. The ability to create customizable roadmaps has enhanced our communication with both internal teams and stakeholders, showcasing our plans visually. Integration with Jira speed up our workflow. Collaboration features enabled easy feedback collection. Additionally, we have great support from our Customer Success Manager, who proactively helps us achieve success with Airfocus.

Like every platform, Airfocus contains some limitations, but they are not very troublesome, and Support helps prepare the workaround if they occur.

Overwhelmed in the beginning because of the many different options and opportunities but received great support 24/7 with really skilled CSM. Also got our specific hierarchy problem solved which no other vendor could offer.

You can build so many individual workflows and customize it according to your needs

Limitations of the mirror app, that you can not integrate if, then options for customized fields and that you can not customize the rules and calculation within one factor for the priority score.

We do our complete marketing planning with airfocus. It's very easy and time efficient.

I really love the visualized priority charts. Haven't seen something like this before. airfocus is easy to use and makes our planning simple.

I have nothing bad to say. It could be a bit less time consuming to copy manually added items to another workspace. But I guess that is an edge case.

airfocus is by far one of the most sophisticated prioritization solutions I've tried that is still easy to use. I also really like that you can share and discuss the projects with a remote team.

It'd be nice to have an undo button. So far I've not felt the need to use it, but I think it can be a useful feature to have.

In general I am satisfied with it. Looking forward to seeing more improvements from the team.

I like that it gives option to create customized boards, ability to create customized tags for each board and also to create different ratings on each card per user value, financial benefit and also time for delivery. This helps me a lot when it comes to creating a priorities for next features to be delivered. I very much so like and use the preview of items that represent small wins and those that are to be dropped for now.

I did not like that I experienced kind of distability. Occasionally it is not working or it stops work and I am changing browsers to make it work.

Positive experience, I would recommend to anyone for managing complex roadmaps/product strategies

It allows you to create different pre-set views of your roadmap and to create customised formulas for prioritisation. It allows you to create custom fields in order to categorise your roadmap. It also integrates natively with jira.

Struggled to use the outcome based roadmap - but this is most likely a user error.

Pretty happy, AirFocus helped us reduce the time we have to invest in planning and grooming our roadmap. We're still deploying workspaces for Marketing and IT Operations, so will challenge the overall experience we had in creating the workspace for Product.

How easy it was to integrate to Jira and Trello and other existing tools. The priority poker feature to simplify scoring and prioritization. And the timeline management section.

Can't have an item with two integrations (i.e. a Jira ticket and a Trello card) JQL queries don't work exactly as JIRA's. Most templates change in the values used for scoring, but not in suggesting structures or organizations. Can't filter or search by colors.

Overall we have really taken to AirFocus as a company and are using it across our organization's functions. The ease of use, nice UI, and ability to rank features is what makes it most impactful for us.

I like how this software is simple to use for Product Roadmapping - my main use case as Chief Product Officer. One feature that really stands out for me with AirFocus is the ability to define a weighting scale and weight your features. The view that shows you most important to least important features is very helpful in making decisions on what to prioritize on your roadmap.

I'd like to see more fine grained user controls (along with more user tracking of who makes what changes on the roadmap). There have been a few instances where other users changed my roadmap (we also use it for business/tech roadmapping) and it wasn't easy to tell what was changed.

Easy set up, you're good to go within minutes. Also love the Jira and Trello sync! Very helpful is the set of provided templates to get started. Visualization alternatives (chart, board and timeline view) are great. Great overall user experience and easy to use.

I don't totally agree with the differentiation between user groups in terms of features: why shouldn't a single user need Jira and Trello integration?

Good product and quick responses on support questions. Very happy with the product.

The Trello integration and timeline features are most useful to me.

The board portion isn't something we use much, since we have Trello.

We are using it to manage the development of our internal technology platform. It works really well to create a backlog of feature requests and ideas that we want to implement. We then prioritize them collaboratively and introduce them into our roadmap.

Very useful for remote teams. The collaboration features are very useful. Very intuitive and easy to set up. UX/UI is very good. I really like the timeline view

One feature that is still missing: Public roadmaps with the option to upvote and downvote features

Single input view which is easy to use, multiple views to analyze and make decisions. The easy to read views make it ready to keep stakeholders informed.

The webpages can be power consuming from time to time.

It really helps with product strategy in a collaborative/remote setup. Love being able to create roadmap dependencies with drag n drop. Defending decisions and prioritizing your backlog is smooth. Being able to score features and pushing them to Trello is a major bonus.

I'm being picky here, but their iPhone app could improve.

Overall it has some great features, but is a bit limiting with permissions and pricing.

The Gantt Chart is good, and a functionality that trello doesn't have. The 'Prioritisation Poker' feature was also good for feature prioritisation, and I liked the visual matrix of feature priorities by value and cost.

The Kanban board doesn't really do anything that trello doesn't do. I also didn't like how limited the features were unless you bought more licences, which is harder for a startup like us. The situation it left us with was using a trello kanban functionality as unless we paid more, people other than myself were view only. This was clunky because you had to manually push each change.

Easy of use. The prioritization tool is awesome. The interface is very intuitive. I really like seeing the roadmap with the score on it.

The chat support is sometimes not very quick to respond. There are a couple features that would make this product even better, like the ability to role multiple items up to a larger item.

Was easy to setup and build a road map of existing products the team is working on

Missing a few features we would like such as adding tasks to the road map items and creating dependencies

Is simple, and also very powerful to share information compared with other tools as product board or Asana (really close tools). Very interesting the possibility to prioritize using ICE framework.

The Priorization possibilities, the Asana integration and the Iframes possibilities to let to stakeholder to track.

Manual synchronization. Not Asana Due date synchronization , finished task in Asana are not considered. I think that Asana synchronization in general is a big advantage but you should still work on it to obtain maximum information from Asana tasks.

Better decision more quickly.

Easy to use! Easy to implement! Simply a great way to make better decisions quickly! We use it all the time.

Jira integeration is a little tideous and lacks full integattion. We espeically would like to map epics and story points. Betterment is under development!

Helped to prioritise different focused areas projects at organizacion level using the correct drivers. With more informed prioritization a better outcome starts to show.

Easy to get started and intuitive learning

Would like more time controlled relations