--- title: "Frill Software Reviews, Demo & Pricing - 2026" description: "Review of Frill Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product-roadmap/frill-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Product Roadmap Software](https://www.softwareadvice.com/product-roadmap/) / Frill Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Frill Review From $25/month Free version 1 plan Wondering if Frill is right for your organization? Our Product Roadmap Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Frill 4.7 [(27)](https://www.softwareadvice.com/product-roadmap/frill-profile/#reviews) Pricing Starting at $25.00 flat rate per month ### About Frill Frill is a cloud-based solution that helps businesses capture, manage and announce product feedback. The platform enables businesses to gain insights into customers' preferences and requirements via analytics and reports. Frill allows the to input their feedback on their mobile phone, tablet or desktop by choosing from predefined options or creating a new customized message. Enterprises can collect customer feedback in real-time and share them with members across departments for reference and suggestions. Frill is available on monthly/annual subscriptions and support is provided via email, FAQs and other online measures. Do you work for Frill? [Manage this product listing](https://www.g2.com/products/frill/claim_requests/new?auto=true) Wondering if Frill is right for your organization? Our Product Roadmap Software selection experts can help you in 15 minutes or less. ## Frill User Interface ## Popular Frill Alternatives Main Product Frill 4.7 [(27)](https://www.softwareadvice.com/product-roadmap/frill-profile/#reviews) Ratings Breakdown - 4.85Ease of use - 4.70Value for money - 4.75Customer support - 4.67Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3720)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.28Value for money - 4.28Customer support - 4.37Functionality Pricing Starting at $5.42 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15497)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Notion](https://www.softwareadvice.com/project-management/notion-profile/) 4.7 [(2834)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.57Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3042)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.21Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Trello](https://www.softwareadvice.com/project-management/trello-profile/) 4.5 [(23630)](https://www.softwareadvice.com/project-management/trello-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.55Value for money - 4.31Customer support - 4.32Functionality Pricing Starting at $5.00 per month Get Price ## Frill Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $25.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Frill Features - Popular features found in Product Roadmap Guest Access Idea Management Milestone Tracking Project Planning Task Management Task Scheduling Timeline Management Visualization Workflow Management - More features of Frill Collaboration Tools Gantt/Timeline View Prioritization Requirements Management ## Frill User Reviews ## Frill customer ratings - Overall rating: 4.7/5 - Total reviews: 27 ### Rating distribution - 5 stars: 18 reviews (67%) - 4 stars: 9 reviews (33%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- Have you used Frill and would like to share your experience with others? ### Simplicity at its best! - Overall rating: 5/5 - Reviewer: Tayshiro K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered The best of Frill is its simple design. You just enter and can quickly check/do everything you need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Although I'm using Frill for a short period of time, I'm pretty happy with it. Great and functional design, responsive team, and fast deployment of new features. #### Cons For now, the main con is the long roadmap and not being able to translate it (they are already working on it). #### Reasons for switching to Frill Upfeed needs tons of improvement. Frill has a more responsive team. --- ### The most affordable and functionally relevant ideation tool in the SaaS lineup - Overall rating: 5/5 - Reviewer: Krishnaswami R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered We are just about to release our own saas and were looking around for an ideation/feedback/roadmap tool to make use of internally as well as to engage with our users and share release notes, we did test a few, and the features that they had were quite restrictive and the pricing high. It was by chance that I stumbled upon frill.co and immediately fell in love with the interface, its clean, appealing and a visual delight. seldom have i seen something that invoked me to check out other ideas, just by being on the page. So it was an instant check and buy decision for us. We have used it extensively in our brainstorming sessions, to collate ideas and with the merge ideas feature that frill offers (which we did not see in any of the competiton) ensure that the final list is clean of duplicates, and no idea is ruled out. We also had a requirement to share details to our project management tool, and the webhooks made it a breeze, we now just set it up and once we receive a comment from our team member with a keyword, it lands up in our project todo list. We are toying around with the widget now, to identify where we could ideally place it, for now it doesnt go with the color palate of our website, but there is a widget designer in the works, and once that is live, i do envison using the tool completely for my product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clean render Ability to merge ideas which ensures that the votes are also accounted for Super clean informative announcement widget Weekly email digests, that lets you review and control oversights Sticky ideas that allow for the buried gems to be brought out to in the open. Webhooks - A super efficient implementation (you get to choose if you want to track just one event or all of them) and finally an amazing support team. #### Cons The gif that loads at every idea submission is a little tardy, i would not say i dont like it, but it does not fit into a professional setup and is looked down by some corporates, however that said, they just added an update to disable it, with that taken care of, i have no more point to dislike here. #### Reasons for choosing Frill For the same reasons i mentioned in the pros, most of the tools mentioned above fail in one or the other aspect that are important to me, plus frill is quite nicely priced and has a lot of optional updates which one might not really require, there by moving the control of the price to the buyer. The other tools that i saw had everything packaged into one plan which had me paying for things that i know i would not use. I believe that everyone who has tried the other tools, and then tries frill would definately end up buying frill over others. --- ### They’ve taken what was a fairly complex build and turned it into something that feels genuinely simple and intuitive to use. - Overall rating: 5/5 - Reviewer: Sabir S. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered We’ve been using Frill for the past three months as part of the build and upcoming launch of our new creator platform, and have been incredibly impressed with both the product and the team behind it. The team has also been fantastic to work with throughout the process, responsive, collaborative and always focused on finding the best solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They’ve taken what was a fairly complex build and turned it into something that feels genuinely simple and intuitive to use. Functionally and technically it does exactly what we need, while still delivering a beautifully considered UI. #### Cons I'm really happy with the product, so no real issues with the product. The price vs features as well is a real standout --- ### Great Tool but.... - Overall rating: 4/5 - Reviewer: Rebecca J. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered ... What's totally missing is the possibility to disable comments, or at least have them pre-approved. The problem is, we work with a huge community of people and they are already misusing the comment section for advertisement, which we don't allow. So we have to spend a good daily part in just deleting comments. It would make the tool even better if the option for pre-approving would exist, like the threads already are.But in general, great Tool. Thanks #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Love the concept and useability for the community to be a part of the whole process The customer service is pretty good, too. #### Cons No option to disable comments and only have votes. Or at least pre-approved comments would be so helpful. #### Reasons for choosing Frill Design, simplicity (but didn't check the thing about the comment function before, which is a bit regrettable) --- ### Growing product and simple to use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very clean user interface and clear-cut user experience. No confusion when using the dashboard or unnecessary jargons that complicates things. Very smooth experience using Frill. I particularly like the interconnection between ideas, roadmap and announcements, and the team has been moving fast in building new features and improving existing functions. #### Cons Support only via email, which was slow. No chat support. Kept asking me to send in screen recording instead of checking through the backend. #### Reasons for choosing Frill Canny is expensive. Frill is more affordable for more casual usage. --- ### Best Feedback Tool - Overall rating: 5/5 - Reviewer: Tang H. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered I was looking for a tool to collect feedback from customers at an affordable price, Frill helped me solve all of that for a great price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros frill.co is a great solution for any marketing team that's trying to get more customer feedback. It's so much easier to stay in touch with what our customers want and what we need to do to improve our products. The interface is really user-friendly and the pricing is really affordable. I'd recommend this product to anyone who needs better feedback! #### Cons Right now I can't find anything that I don't like #### Reasons for choosing Frill Frill has all the features that other tools have with a better price and a better user interface --- ### Couldn't ask for more - Overall rating: 4/5 - Reviewer: Annika H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered We recently moved from User Voice to Frill after evaluating 16 other options. It came down to having the right mix of features we needed; embeddable widget, roadmap and ideas forum. Due to peculiarities of our product, we had problems getting the widget to work properly and [SENSITIVE CONTENT] and his team worked with our team to resolve the problem, they helped inspect our code to identify an issue and made two releases over a couple of weeks to get us going. Right from the start, Frill has been helpful and responsive and I highly recommend checking them out. I couldn’t ask for better service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was really looking for a tool with an embeddable widget to replace our existing one and wanted users to be able to review similar ideas before submitting a new one. Frill had all the features I needed and the ones I wanted. They worked with us to get it working due to some legacy issues we have in our app and I could not ask for better service. #### Cons I have to dig deep to find a con so this is fairly innocuous. I found a spelling error in one of the automated emails - I reported it to Frill Support and it was fixed the next time I saw it. #### Reasons for choosing Frill A lot, including; Sleekplan, Use Response, Roadmap, User Report, Rapidr, Featurebase, Canny, FeedBear, User Snap, Appzi, FeedbackRig, Usabilla, Nolt, IdeaNote, Acute #### Reasons for switching to Frill Cost. We could not justify USD10k a year for an embeddable ideas widget. We found an alternative that no only met the must-have requirements but also gave us additional features we desired (public facing roadmap) --- ### A must-have for SaaS products with transparent roadmapping and release updates - Overall rating: 5/5 - Reviewer: Rejah R. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered This is a very solid product. And to add to that the team is super helpful. They are always open to feedback and quick to respond to support queries. Frill should be one tool that's definitely in your arsenal. It has got immense value and will help you to build a great relationship with your customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Frill helps us to collect user feedback, publish our roadmap and maintain our product changelog all-in-one place! The thing I like the most about Frill is its simplicity. The UI and UX are exceptional. It's super easy to get around stuff. And with SSO and white-labelling, everything stays on brand! We also happened to embed the beautiful announcement widget on our dashboard so that our users are always well informed about what's new in the product. #### Cons There is nothing that's missing on Frill. --- ### Sleek and Beautiful UI & Super Easy to Use - Overall rating: 5/5 - Reviewer: Natapol S. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very happy and pleasant to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Frill has a very nice and minimal UI/UX which is very easy to use. The clean interface makes it very pleasant to work with. All functions are well polished and make all the customization of statuses/topics very easy to manage. I actually noticed the name Frill from a couple of SaaS products that I am using. I saw them suddenly used this platform, and once I tried myself I understood immediately why they opted for Frill. #### Cons Nothing that I can think of. I was looking for this solution and I was so happy when I found and tried Frill. #### Reasons for choosing Frill Easier to use and I love the UI. --- ### Amazing product! Best feedback tool on the market! - Overall rating: 5/5 - Reviewer: Ryan H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Their team has been amazing. Using Frill has allowed us to easily set up a roadmap and get good feedback from our customers quickly and efficiently. I love how excited it gets people about what we plan to be doing with our platform #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved how easy this tool was to set up for us. I love the design of the platform and how easy it for people to use and view our roadmap. The executive team is amazing and very helpful, and they are rolling out new features all the time! #### Cons Most of the things that are missing they actively building. It’s a relatively new platform and it already has almost everything that I want it to have for a tool like this --- Showing 1 - 10 of 27 Reviews Load More Reviews ## Frill Popular Comparisons [Confluence vs Frill](https://www.softwareadvice.com/project-management/confluence-profile/vs/frill/)[Jira vs Frill](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/frill/)[Notion vs Frill](https://www.softwareadvice.com/product-roadmap/frill-profile/vs/notion/)[Wrike vs Frill](https://www.softwareadvice.com/product-roadmap/frill-profile/vs/wrike/)[Trello vs Frill](https://www.softwareadvice.com/product-roadmap/frill-profile/vs/trello/)[Aha! vs Frill](https://www.softwareadvice.com/help-desk/aha-profile/vs/frill/)[Miro vs Frill](https://www.softwareadvice.com/product-roadmap/frill-profile/vs/miro/)[Canny vs Frill](https://www.softwareadvice.com/manufacturing/canny-profile/vs/frill/) ## Other Top Recommended Product Roadmap Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3042) Recently recommended **38** times [Planisware Enterprise](https://www.softwareadvice.com/project-management/planisware-profile/) **4.1** (5) Recently recommended **6** times [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23630) Recently recommended **0** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15497) Recently recommended **0** times Stuck Between Options? 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