# Frill Software Reviews, Demo & Pricing - 2026 > Review of Frill Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product-roadmap/frill-profile --- [Home](https://www.softwareadvice.com/) / [Product Roadmap Software](https://www.softwareadvice.com/product-roadmap/) / Frill Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Frill 2026: Benefits, Features & Pricing Wondering if Frill is right for your organization? Our Product Roadmap Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Frill 4.7 [(26)](https://www.softwareadvice.com/product-roadmap/frill-profile/#reviews) Pricing Starting at $25.00 per month ### About Frill Frill is a cloud-based solution that helps businesses capture, manage and announce product feedback. The platform enables businesses to gain insights into customers' preferences and requirements via analytics and reports. Frill allows the to input their feedback on their mobile phone, tablet or desktop by choosing from predefined options or creating a new customized message. Enterprises can collect customer feedback in real-time and share them with members across departments for reference and suggestions. Frill is available on monthly/annual subscriptions and support is provided via email, FAQs and other online measures. Wondering if Frill is right for your organization? Our Product Roadmap Software selection experts can help you in 15 minutes or less. ## Frill User Interface ## Popular Frill Alternatives Main Product Frill 4.7 [(26)](https://www.softwareadvice.com/product-roadmap/frill-profile/#reviews) Ratings Breakdown - 4.85Ease of use - 4.68Value for money - 4.74Customer support - 4.65Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3696)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.28Value for money - 4.28Customer support - 4.36Functionality Pricing Starting at $5.42 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15417)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Notion](https://www.softwareadvice.com/project-management/notion-profile/) 4.7 [(2771)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.57Value for money - 4.39Customer support - 4.62Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3023)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.21Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Trello](https://www.softwareadvice.com/project-management/trello-profile/) 4.5 [(23556)](https://www.softwareadvice.com/project-management/trello-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.55Value for money - 4.31Customer support - 4.32Functionality Pricing Starting at $5.00 per month Get Price ## Frill Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $25.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Frill Features - Popular features found in Product Roadmap Guest Access Idea Management Milestone Tracking Project Planning Task Management Task Scheduling Timeline Management Visualization Workflow Management - More features of Frill Collaboration Tools Gantt/Timeline View Prioritization Requirements Management ## Frill User Reviews Overall Rating 4.7 Ratings Breakdown 5 65% 4 35% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.7 Customer support 4.7 Functionality 4.7 Have you used Frill and would like to share your experience with others? Tayshiro K. Verified reviewer Marketing and Advertising 2-10 employees Used daily for free trial Review source Reviewed July 2021 Simplicity at its best! 5 The best of Frill is its simple design. You just enter and can quickly check/do everything you need. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Although I'm using Frill for a short period of time, I'm pretty happy with it. Great and functional design, responsive team, and fast deployment of new features. Cons: For now, the main con is the long roadmap and not being able to translate it (they are already working on it). Reasons for switching to Frill Upfeed needs tons of improvement. Frill has a more responsive team. Read More KR Krishnaswami R. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed June 2021 The most affordable and functionally relevant ideation tool in the SaaS lineup 5 We are just about to release our own saas and were looking around for an ideation/feedback/roadmap tool to make use of internally as well as to engage with our users and share release notes, we did test a few, and the features that they had were quite restrictive and the pricing high. It was by chance that I stumbled upon frill.co and immediately fell in love with the interface, its clean, appealing and a visual delight. seldom have i seen something that invoked me to check out other ideas, just by being on the page. So it was an instant check and buy decision for us. We have used it extensively in our brainstorming sessions, to collate ideas and with the merge ideas feature that frill offers (which we did not see in any of the competiton) ensure that the final list is clean of duplicates, and no idea is ruled out. We also had a requirement to share details to our project management tool, and the webhooks made it a breeze, we now just set it up and once we receive a comment from our team member with a keyword, it lands up in our project todo list. We are toying around with the widget now, to identify where we could ideally place it, for now it doesnt go with the color palate of our website, but there is a widget designer in the works, and once that is live, i do envison using the tool completely for my product. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Clean render Ability to merge ideas which ensures that the votes are also accounted for Super clean informative announcement widget Weekly email digests, that lets you review and control oversights Sticky ideas that allow for the buried gems to be brought out to in the open. Webhooks - A super efficient implementation (you get to choose if you want to track just one event or all of them) and finally an amazing support team. Cons: The gif that loads at every idea submission is a little tardy, i would not say i dont like it, but it does not fit into a professional setup and is looked down by some corporates, however that said, they just added an update to disable it, with that taken care of, i have no more point to dislike here. Reasons for choosing Frill For the same reasons i mentioned in the pros, most of the tools mentioned above fail in one or the other aspect that are important to me, plus frill is quite nicely priced and has a lot of optional updates which one might not really require, there by moving the control of the price to the buyer. The other tools that i saw had everything packaged into one plan which had me paying for things that i know i would not use. I believe that everyone who has tried the other tools, and then tries frill would definately end up buying frill over others. Read More RJ Rebecca J. Verified reviewer Public Relations and Communications 201-500 employees Used daily for less than 6 months Review source Reviewed May 2023 Great Tool but.... 4 ... What's totally missing is the possibility to disable comments, or at least have them pre-approved. The problem is, we work with a huge community of people and they are already misusing the comment section for advertisement, which we don't allow. So we have to spend a good daily part in just deleting comments. It would make the tool even better if the option for pre-approving would exist, like the threads already are.But in general, great Tool. Thanks Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Love the concept and useability for the community to be a part of the whole process The customer service is pretty good, too. Cons: No option to disable comments and only have votes. Or at least pre-approved comments would be so helpful. Reasons for choosing Frill Design, simplicity (but didn't check the thing about the comment function before, which is a bit regrettable) Read More VR Verified Reviewer Information Technology and Services 11-50 employees Used weekly for less than 12 months Review source Reviewed June 2022 Growing product and simple to use 4 Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Very clean user interface and clear-cut user experience. No confusion when using the dashboard or unnecessary jargons that complicates things. Very smooth experience using Frill. I particularly like the interconnection between ideas, roadmap and announcements, and the team has been moving fast in building new features and improving existing functions. Cons: Support only via email, which was slow. No chat support. Kept asking me to send in screen recording instead of checking through the backend. Reasons for choosing Frill Canny is expensive. Frill is more affordable for more casual usage. Read More Tang H. Verified reviewer Retail 2-10 employees Used weekly for less than 6 months Review source Reviewed August 2021 Best Feedback Tool 5 I was looking for a tool to collect feedback from customers at an affordable price, Frill helped me solve all of that for a great price. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: frill.co is a great solution for any marketing team that's trying to get more customer feedback. It's so much easier to stay in touch with what our customers want and what we need to do to improve our products. The interface is really user-friendly and the pricing is really affordable. I'd recommend this product to anyone who needs better feedback! Cons: Right now I can't find anything that I don't like Reasons for choosing Frill Frill has all the features that other tools have with a better price and a better user interface Read More Annika H. Verified reviewer Information Technology and Services 11-50 employees Used weekly for less than 6 months Review source Reviewed December 2021 Couldn't ask for more 4 We recently moved from User Voice to Frill after evaluating 16 other options. It came down to having the right mix of features we needed; embeddable widget, roadmap and ideas forum. Due to peculiarities of our product, we had problems getting the widget to work properly and \[SENSITIVE CONTENT\] and his team worked with our team to resolve the problem, they helped inspect our code to identify an issue and made two releases over a couple of weeks to get us going. Right from the start, Frill has been helpful and responsive and I highly recommend checking them out. I couldn’t ask for better service. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I was really looking for a tool with an embeddable widget to replace our existing one and wanted users to be able to review similar ideas before submitting a new one. Frill had all the features I needed and the ones I wanted. They worked with us to get it working due to some legacy issues we have in our app and I could not ask for better service. Cons: I have to dig deep to find a con so this is fairly innocuous. I found a spelling error in one of the automated emails - I reported it to Frill Support and it was fixed the next time I saw it. Reasons for choosing Frill A lot, including; Sleekplan, Use Response, Roadmap, User Report, Rapidr, Featurebase, Canny, FeedBear, User Snap, Appzi, FeedbackRig, Usabilla, Nolt, IdeaNote, Acute Reasons for switching to Frill Cost. We could not justify USD10k a year for an embeddable ideas widget. We found an alternative that no only met the must-have requirements but also gave us additional features we desired (public facing roadmap) Read More Rejah R. Verified reviewer Computer & Network Security 11-50 employees Used weekly for less than 2 years Review source Reviewed October 2021 A must-have for SaaS products with transparent roadmapping and release updates 5 This is a very solid product. And to add to that the team is super helpful. They are always open to feedback and quick to respond to support queries. Frill should be one tool that's definitely in your arsenal. It has got immense value and will help you to build a great relationship with your customers. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Frill helps us to collect user feedback, publish our roadmap and maintain our product changelog all-in-one place! The thing I like the most about Frill is its simplicity. The UI and UX are exceptional. It's super easy to get around stuff. And with SSO and white-labelling, everything stays on brand! We also happened to embed the beautiful announcement widget on our dashboard so that our users are always well informed about what's new in the product. Cons: There is nothing that's missing on Frill. Read More Natapol S. Verified reviewer Sports 2-10 employees Used weekly for less than 6 months Review source Reviewed June 2021 Sleek and Beautiful UI & Super Easy to Use 5 Very happy and pleasant to work with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Frill has a very nice and minimal UI/UX which is very easy to use. The clean interface makes it very pleasant to work with. All functions are well polished and make all the customization of statuses/topics very easy to manage. I actually noticed the name Frill from a couple of SaaS products that I am using. I saw them suddenly used this platform, and once I tried myself I understood immediately why they opted for Frill. Cons: Nothing that I can think of. I was looking for this solution and I was so happy when I found and tried Frill. Reasons for choosing Frill Easier to use and I love the UI. Read More Ryan H. Verified reviewer Automotive 2-10 employees Used weekly for less than 6 months Review source Reviewed June 2021 Amazing product! Best feedback tool on the market! 5 Their team has been amazing. Using Frill has allowed us to easily set up a roadmap and get good feedback from our customers quickly and efficiently. I love how excited it gets people about what we plan to be doing with our platform Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I loved how easy this tool was to set up for us. I love the design of the platform and how easy it for people to use and view our roadmap. The executive team is amazing and very helpful, and they are rolling out new features all the time! Cons: Most of the things that are missing they actively building. It’s a relatively new platform and it already has almost everything that I want it to have for a tool like this Read More Sandeep N. Verified reviewer Marketing and Advertising Self-Employed Used daily for less than 6 months Review source Reviewed June 2021 Frill makes it easy to capture customer feedback 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It is easy to collect customer feedback, develop a roadmap, and make announcements using this software. Cons: So for so good while using this software. Read More Showing 1 - 10 of 26 Reviews Load More Reviews ## Frill Popular Comparisons [Confluence vs Frill](https://www.softwareadvice.com/project-management/confluence-profile/vs/frill/)[Jira vs Frill](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/frill/)[Notion vs Frill](https://www.softwareadvice.com/product-roadmap/frill-profile/vs/notion/)[Wrike vs Frill](https://www.softwareadvice.com/product-roadmap/frill-profile/vs/wrike/)[Trello vs Frill](https://www.softwareadvice.com/product-roadmap/frill-profile/vs/trello/)[Aha! vs Frill](https://www.softwareadvice.com/help-desk/aha-profile/vs/frill/)[Miro vs Frill](https://www.softwareadvice.com/product-roadmap/frill-profile/vs/miro/) ## Other Top Recommended Product Roadmap Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3023) Recently recommended **31** times [Planisware Enterprise](https://www.softwareadvice.com/project-management/planisware-profile/) **4.1** (5) Recently recommended **7** times [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23556) Recently recommended **0** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15417) Recently recommended **0** times Stuck Between Options? 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