Zoom Workplace 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zoom Workplace

4.6

(14480)

Pricing

Starting at $14.99 per month

About Zoom Workplace

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.

Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.

Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Zoom Workplace Screenshots

Zoom Workplace Pricing and Plans

Starting price: $14.99 per month

Free Trial

Free Version

Free

$0.00

Plan includes:

Host up to 100 Participants
Private & Group Chat
Unlimited Group Meetings for up to 40 Minutes
Unlimited One-to-One Meetings With a 30 Hour Time Limit Per Meeting

Pro

$14.99

per user, per month

Plan includes:

1 GB Cloud Recording (Per License)
Group Meetings for up to 30 Hours
Host up to 100 Participants
Increase Participants up to 1000 With Large Meetings Add-on
Private & Group Chat
Social Media Streaming
Unlimited Group Meetings for up to 40 Minutes
Unlimited One-to-One Meetings With a 30 Hour Time Limit Per Meeting

Business

$19.99

per user, per month

Plan includes:

1 GB Cloud Recording (Per License)
Company Branding
Group Meetings for up to 30 Hours
Host up to 300 Participants
Increase Participants up to 1000 With Large Meetings Add-on
Managed Domains
Private & Group Chat
Single Sign-on
Social Media Streaming
Unlimited Group Meetings for up to 40 Minutes

Enterprise

Pricing available upon request

Plan includes:

Company Branding
Group Meetings for up to 30 Hours
Host up to 500 Participants
Increase Participants up to 1000 With Large Meetings Add-on
Managed Domains
Private & Group Chat
Single Sign-on
Social Media Streaming
Unlimited Cloud Storage
Unlimited Group Meetings for up to 40 Minutes

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Zoom Workplace Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of Zoom Workplace
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
AI Headshot Generator
AI/Machine Learning
Alerts/Notifications
Annotations
API
Attendance Management
Attendee Management
Audience Engagement
Audio Calls
Audio Capture
Audio Recording
Audio/Video Conferencing
Auto-Dialer
Auto Framing
Automated Image & Video Editing
Automatic Transcription
Availability Management
Background Removal
Brainstorming
Breakout Rooms
Calendar Management
Calendar Sync
Call Center Management
Call Conferencing
Call Disposition
Call Reporting
Call Screening
Call Tracking
Call Transfer
Chat/Messaging
Collaboration Tools
Color Matching
Commenting/Notes
Communication Management
Conferencing
Confirmations/Reminders
Contact Database
Content Generation
Content Management
Creative Design
CRM
Customizable Branding
Customizable Templates
Dashboard
Data Import/Export
Desktop/Browser Sharing
Discussions/Forums
Document Management
Document Storage
Drag & Drop
Electronic Hand Raising
Email Management
Email Reminders
Employee Directory
Employee Engagement
Event Management
Event Scheduling
File Management
File Sharing
File Transfer
Generative Fill
HD Audio/Video
Host Controls
Image Creation
Image Editing
Image Upscaling
Image Variations
Inbox Management
Live Chat
Live Streaming
Media Upload
Meeting Management
@mentions
Mobile App
Mobile Screen Sharing
Moderation
Monitoring
Multi-Participant Screen Sharing
Multiple Camera Feeds
Multiple User Accounts
Multistreaming
Multi-User Collaboration
Natural Language Processing
On-Demand Recording
On-Demand Webcasting
Online Booking
Online Voice Transmission
Personalization
Polls/Voting
Presentation Streaming
Presentation Tools
Presenter Control Management
Private Chat
Productivity Tools
Project Management
Quizzes
Real-Time Analytics
Real-time Broadcasting
Real-Time Chat
Real Time Editing
Real Time Screen Sharing
Real-Time Updates
Recording
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Response Management
Role-Based Permissions
Scheduling
Screen Capture
Screen Recording
Screen Sharing
Search
Search/Filter
Session Recording
Single Sign On
Social Media Streaming
Space Reservation
Split/Multi-Screen
SSL Security
Surveys & Feedback
Targeted/Locked Screen Sharing
Team Collaboration
Templates
Third-Party Integrations
Time Zone Tracking
Transcripts/Chat History
Two Way Audio & Video
Two-Way Audio & Video
Unified Communications
User Management
User Profiles
Video Call Recording
Video Chat
Video Conferencing
Video Layouts/Views
Video Streaming
Virtual Backgrounds
Virtual Characters and Avatars
Visitor Management
Voicemail Transcription
Whiteboard

Zoom Workplace Integrations

Google Calendar

Integration rated 4.8 from 140 reviews

Microsoft Outlook

Integration rated 4.7 from 77 reviews

Slack

Integration rated 4.7 from 71 reviews

Gmail

Integration rated 5.0 from 60 reviews

Calendly

Integration rated 4.9 from 58 reviews

Google Workspace

Integration rated 4.7 from 45 reviews

See all 57 integrations

Zoom Workplace User Reviews

Overall Rating

4.6

Ratings Breakdown

69%

27%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.4

Functionality

4.5

Verified

Reviewer

Environmental Services

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed February 2026

A clean, reliable, and well-designed workplace platform

My overall experience with Zoom Workplace has been great. It’s reliable, user-friendly, and supports productivity without feeling complicated or overwhelming.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zoom Workplace is visually clean and easy to navigate. I really like how everything is set up to help teams stay organized and productive. The layout makes collaboration feel simple and efficient, even for new users.

Cons:

Honestly, I haven’t run into any major issues so far. Everything works smoothly for my needs, and I haven’t experienced any problems worth mentioning yet.

Nicole G.

Verified reviewer

Insurance

Self-Employed

Used daily for more than 2 years

Review source

Reviewed January 2026

Zoom is the GOAT for Remote Work!

I appreciate the power of Zoom Workplace because it allows individuals to connect across the world with high-definition video and audio to be more efficient in their work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zoom is very easy to use and it looks aesthetically pleasing. It is an amazing platform for video conferencing and webinars for my work meetings.

Cons:

Zoom can sometimes have difficulties relaying video or audio properly, but this rarely happens. I believe the free account meetings should be a minimum of 60 minutes instead of 40 minutes.

Rosalyn G.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2026

RELIABLE - but Recordings seem of lower quality

Previously 5

Generally I would highly recommend the Zoom for hosting Meetings and when I attend webinars or classes I find this is an easy to use platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Still very reliable for hosting classes for user and attendees Recordings seem to be of less quality

Cons:

When I am on launching from my iPhone Zoom seems to trigger the launch of podcast apps - either Apple podcast or Spotify

Breanna G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

To me this is the standard of video conferencing.

Very useful for teaching martial arts online and hosting game nights during and since the pandemic. I find it much more user friendly than teams or any other video call service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like that it's free to use for the participants, and that you only need one paid subscription to have longer than 45 minutes. But if you really need it to be longer, you can just restart the video. Zoom is easy to use compared to all other video platforms. It's never had any bugs and they update it regularly. Never needed customer support because it just works. I like the features involved for video conferencing, makes it esay to participate and feel like you're there. Also, the email reminder are handy and links are easy to click and use and send.

Cons:

I think some of the views could be updated. Sometimes i just want to see the host and myself side by side. The chat is sometimes hard to use on mobile. I also wish it was easier to stream background music over your "class" without it messing with the audio.

Reasons for choosing Zoom Workplace

zoom is just much more user friendly and it's not always trying to get you to log in - you can just hop on a call.

Yatra P.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed January 2026

Making remote work easier and better - Zoom Workplace

Overall i love this app. Good AI charts and summaries. Works smoothly and the quality is also good. Zoom Workplace is the best app for smaller or larger meetings. It can be used on any device and any where at any time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works really easily/smoothly without any Bugs and Issues. I am using Zoom Workplace from a long time (almost 2-3 years now). It is a really good app to meet people anytime and anywhere. Work can be done remotely using Zoom workplace. The quality of audio, video conference and video call is fantastic. It is a good value for money and i really recommend it to everyone. The most important thing is customer service to me - they are really active and responsive.

Cons:

Honestly, I love everything about Zoom Workplace. The app is really good. I don't think there is anything that i dislike about Zoom Workplace.

Julayne M.

Verified reviewer

E-Learning

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Zoom works for all of us.

Excellent app to use in both the workplace and for personal use. Would recommend Zoom and I was an 'early adopter' of the Zoom Workplace.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that I can use Zoom for a variety of meetings or classes and it is an easy app to use for team collaboration and file management.

Cons:

I don't like that I can't seem to find proper backgrounds for Zoom calls as I do like to use a background for my Zoom calls.

Nava B.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for free trial

Review source

Reviewed January 2026

Zoom Worksplace is a Solid Contender to Google Workplace

Overall experience was really good. Very easy to use and had all the file creation, file organization, and file sharing features I need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I find it very easy to navigate and has the most important things I need to get work done. It makes creating, saving and sharing files very easy.

Cons:

It just not being used by enough people yet to make it really useful. Most people are still using Google Drive so it's just easier to use that. I think Zoom Workplace is the better product but won't be something I'm using until it's used more widely.

Rachael Y.

Verified reviewer

Real Estate

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed December 2025

Satisfied zoom user

Overall I am pleased with zoom. My favorite part is how I can keep my calendar all in one place and can easily schedule meetings on the go.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to schedule a meeting on the go with the mobile app. This is especially true when the person you are scheduling with is in your contacts

Cons:

That the free version cuts off at 40 minutes. It would make more sense if this was an hour or 30 minutes.

Reasons for switching to Zoom Workplace

More people in my line of work used Zoom.

Sera A.

Verified reviewer

Real Estate

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed February 2026

Good Value for the money

Overall its a good system, very simple to use and basic for most peoples needs. I would absolutely recommend for team collavorations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like zoom because its very popular and most of the collegues use it for business videocalls. Its very simple. Customer support is also a plus!

Cons:

I do not like the time limitations that zoom gives you. It shuts down after 40 minutes. It practically forces you to upgrade the system and gives bugs and issues.

Bryan J.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

Zoom Workplace Review

I been using the free version of zoom basic so I can attend certain small meetings and be able to chat with my workers as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zoom Workplace is a very good collaboration software tool that can unite meetings, documents, and chat while using AI with ease.

Cons:

What I least liked about the software was the fact that a meeting could only last 40 minutes unless you are using the paid version which allows more minutes for the meetings.

Showing 1 - 10 of 14480 Reviews

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