---
title: "AdvancedMD EHR Software Reviews, Demo & Pricing - 2026"
description: "Review of AdvancedMD EHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/product/1018-AdvancedEHR/"
page_type: "product"
language: "en"
---

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AdvancedMD EHR

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Overview

[Reviews](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/)[Alternatives](https://www.softwareadvice.com/product/1018-AdvancedEHR/alternatives/)

# AdvancedMD EHR Review

Wondering if AdvancedMD EHR is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

AdvancedMD EHR

3.6

[(466)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

### About AdvancedMD EHR

The AdvancedMD EHR Software offers a comprehensive Electronic Medical Record (EMR) service designed to streamline and optimize various aspects of medical practice management. It boasts an extensive suite of smart applications that provide a unified workflow experience, enabling synchronized access to essential information across all roles within a practice. This synchronization aims to improve productivity and reduce data entry, ultimately enhancing efficiency and workflow cohesion.

The software is tailored to accommodate practices of varying sizes, ranging from solo practitioners to large group practices, management services organizations (MSOs), independent practice associations (IPAs), and accountable care organizations (ACOs). With a focus on providing flexible solutions, the software offers scalability to support the growth of independent healthcare practices, all while ensuring affordability and ease of implementation.

Notable features of the AdvancedMD EHR Software include virtual practice capabilities, which leverage interoperability standards to deliver 21st-century care with readily accessible information. Additionally, the software is customizable to meet the specific...

workflow needs of various medical specialties, offering tailored solutions for single and multi-specialty practices, including custom billing codes, clinical templates, and subnotes. The platform’s open database connectivity interface, ODBC, provides direct read-only access to practice data at any time, strengthening data accessibility and ensuring that crucial information is always within reach. In terms of billing and revenue management, the AdvancedMD EHR Software excels in providing a highly capable billing and reporting platform alongside market-leading practice management, EHR, and patient engagement functionalities. These capabilities are designed to streamline business operations, optimize appointments, drive efficient claims processes, and enhance revenue collection. The software’s focus on patient flow experience is further emphasized through technology-enabled automation that simplifies workflow, reduces administrative overhead, and enhances overall practice efficiency. With integrated scheduling and billing functionalities, practices can effectively manage appointments, optimize resource utilization, and drive extraordinary results through efficient claims processes, powerful scrubbing, and revenue collection tools. The AdvancedMD EHR Software encompasses a robust revenue cycle management (RCM) service that integrates expertise, technology, and convenience into a transparent billing paradigm, aiming to streamline AR tasks, accelerate claims processing and collections, and optimize financial performance. Furthermore, the software offers detailed reporting and analytics features, providing insight into vital financial metrics to support informed business decisions. This includes access to over 150 standard reports and nearly 500 configurable reports, enabling practices to measure, manage, and control revenue performance effectively. The software's patient engagement features include the automation of appointment reminders, patient self-scheduling, patient consent forms, patient education, patient messaging, and a self-service patient portal. Additionally, it offers reputation management tools to gather patient feedback and enhance the overall patient experience. Mobile access is facilitated through a family of dedicated apps, delivering untethered access to practice data in a secure environment. The various apps cater to clinical, front office, patient kiosk, and administrator needs, ensuring real work-life balance and total access for all personnel. Specific specialty-focused workflows, tailored tools, and expert support are provided for an extensive range of medical specialties, promoting personalized and custom-tailored solutions for all staff and patients. The software's cloud-hosted capabilities, powered by Amazon Web Services (AWS), ensure stability, security, and convenient access from any location and device. Security measures, including multi-factor authentication, are in place to safeguard the confidentiality, integrity, and availability of all practice data.

Wondering if AdvancedMD EHR is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

## AdvancedMD EHR User Interface

## Popular AdvancedMD EHR Alternatives

Main Product

AdvancedMD EHR

3.6

[(466)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/)

Ratings Breakdown

-   3.53Ease of use
-   3.29Value for money
-   3.41Customer support
-   3.61Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

3.9

[(1380)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.66Value for money
-   3.75Customer support
-   3.84Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/)

4.3

[(708)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.16Value for money
-   4.27Customer support
-   4.19Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.55Value for money
-   3.63Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

Alternative Product

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.19Value for money
-   4.21Customer support
-   4.22Functionality

Pricing

Starting at $32.00 per month

Get Price

Alternative Product

[Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)

4.4

[(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.55Value for money
-   4.48Customer support
-   4.26Functionality

Pricing

Starting at $23.00 per month

Get Price

## AdvancedMD EHR Pros and Cons

We analyzed 466 verified reviews for AdvancedMD EHR to find out what actual users really think.

Select to learn more

Intuitive Interface For All Users

AdvancedMD EHR is widely appreciated for its straightforward and user-friendly design. Users find it easy to learn and navigate, even without prior EMR experience. The platform’s simple layout and helpful learning tools make daily tasks accessible for a broad range of users.

Complex And Frustrating Billing Tasks

Billing and payment processes in AdvancedMD EHR are often described as cumbersome and inefficient. Users report difficulties with posting payments, generating reports, and tracking transactions, leading to frequent errors, delays, and added administrative burden.

Disorganized And Lengthy Onboarding

The implementation process is frequently described as confusing, inefficient, and poorly managed. Users experience delays, lack of clear guidance, and disorganization from the implementation team, making setup and onboarding challenging.

Slow And Unhelpful Support Experience

Customer support is a major pain point, with users citing long hold times, unresolved issues, and unresponsive or uninformed representatives. Many feel support is difficult to access and rarely provides effective solutions, causing ongoing frustration.

## AdvancedMD EHR Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## AdvancedMD EHR Features

-   Popular features found in Electronic Medical Records
    
    Claims Management
    
    Clinical Notes
    
    Clinic Interoperability
    
    Communication Management
    
    Compliance Tracking
    
    Decision Support
    
    E-Prescribing
    
    Medical Billing
    
    Patient Portal
    
    Patient Scheduling
    
-   More features of AdvancedMD EHR
    
    Access Controls/Permissions
    
    Accounting
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Analytics
    
    Annotations
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Assessment Management
    
    Audit Trail
    
    Automated Scheduling
    
    Availability Management
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Management
    
    Care Plan Management
    
    Case Management
    
    Charting
    
    Claims Scrubbing
    
    Client Database
    
    Client Management
    
    Client Portal
    
    Coding Assistance
    
    Collaboration Tools
    
    Compliance Management
    
    Configurable Workflow
    
    Confirmations/Reminders
    
    Contact Database
    
    Credit Card Processing
    
    Customer Database
    
    Customer History
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Customizable Tests
    
    Data Import/Export
    
    Data Security
    
    Data Synchronization
    
    Diagnostic Reports
    
    Digital Signature
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Drag & Drop
    
    Drug Reference Database
    
    EDI
    
    Electronic Payments
    
    Electronic Prior Authorization
    
    Electronic Signature
    
    Email Marketing
    
    Employee Management
    
    EMR/EHR
    
    EMR HL7 Bridge
    
    Escalation Management
    
    Exercise Library
    
    Family History Tracking
    
    File Sharing
    
    For Cardiologists
    
    For Chiropractors
    
    For Dermatologists
    
    For Family Medicine
    
    For Group Therapy
    
    For Medical Purposes
    
    For Mental/Behavioral Health
    
    Forms Management
    
    Formulary Management
    
    For Neurologists
    
    For Obstetrics & Gynecology
    
    For Ophthalmologists
    
    For Orthopedics
    
    For Pain Management
    
    For Physical Therapy
    
    For Podiatrists
    
    For Primary Care
    
    For Substance Abuse Therapy
    
    For Urgent Care
    
    For Urologists
    
    Generative AI
    
    Group Scheduling
    
    Growth Charts
    
    Healthcare Compliance
    
    HIPAA Compliant
    
    Historical Reporting
    
    ICD-10 Compliance
    
    Image Management
    
    Imaging and X-rays
    
    Immunization & Allergy Tracking
    
    Initial Assessments
    
    Insurance Eligibility Verification
    
    Insurance Management
    
    Intake Management
    
    Invoice Management
    
    IVR
    
    kiosk
    
    Lab Integration
    
    Lab Order Management
    
    Lab Results
    
    Live Chat
    
    Meaningful Use Certified
    
    Medical History Records
    
    Medication Alerts/Warnings
    
    Medication Database
    
    Medication History
    
    Medication Management
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile App
    
    Monitoring
    
    Monitoring Device Integration
    
    Multi-Location
    
    ONC-ATCB Certified
    
    Online Booking
    
    Online Payments
    
    Order Entry
    
    Outcome Assessment Tools
    
    PACS Integration
    
    Patient Communications
    
    Patient Education
    
    Patient Engagement
    
    Patient Flow Management
    
    Patient Intake
    
    Patient Location Tracking
    
    Patient Management
    
    Patient Monitoring
    
    Patient Questionnaires
    
    Patient Records Management
    
    Payment Processing
    
    Physician Scheduling
    
    Practice Management
    
    Prescription Management
    
    Progress Notes
    
    Progress Tracking
    
    Queue Management
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Records Management
    
    Recurring Appointments
    
    Referral Management
    
    Referral Tracking
    
    Registration Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Resource Management
    
    Revenue Management
    
    Role-Based Permissions
    
    Scanning Input
    
    Scheduling
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    SMS Messaging
    
    SOAP notes
    
    Speech Recognition
    
    Surveys & Feedback
    
    Task Management
    
    Task Scheduling
    
    Telemedicine
    
    Telemedicine Integration
    
    Template Management
    
    Templates
    
    Therapy Notes
    
    Third-Party Integration
    
    Third-Party Integrations
    
    Treatment Planning
    
    Urgent Care Templates
    
    Vitals Tracking
    
    Voice Recognition
    
    Waiting Time Tracking
    
    Wait List Management
    
    Website Integration
    
    Workflow Management
    

## AdvancedMD EHR User Reviews

## AdvancedMD EHR customer ratings

- Overall rating: 3.6/5
- Total reviews: 466

### Rating distribution

- 5 stars: 184 reviews (39%)
- 4 stars: 103 reviews (22%)
- 3 stars: 65 reviews (14%)
- 2 stars: 60 reviews (13%)
- 1 star: 54 reviews (12%)

### Secondary ratings

- Ease of use: 3.5/5
- Value for money: 3.3/5
- Customer support: 3.4/5
- Functionality: 3.6/5

---

### Four years in, the software was never the constraint

- Overall rating: 4/5
- Reviewer: Brian T.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Four years on AdvancedMD, currently running about 70,000 appointments a month across a nationwide behavioral health group of roughly 200 people. My role there is Chief Digital Officer, so I own the technology and the operations and the P&L consequences of both. I've worked inside a number of other practices on this system over the years, some larger than ours, so this isn't a one-instance opinion. Most reviews are written in the first ninety days, when implementation is fresh, everything is hard, and you don't really know yet what you're looking at. Four years in, the picture is different. What determined our results was not the software choice; it was what got built on top of it. Same login, same screens, and our average cash conversion went from 76 days to under 10 across more than 200 payers, with clean claims above 95%. Every system hits a wall where the report you need doesn't exist and automation stops at whatever the vendor built. That wall isn't here. Two findings from practices I've worked with: $188,000 in visits sitting unsigned, every one an invoice that could not be billed, and $40,000 in late cancellation and no-show fees the practice was owed and never charged. That $40,000 is pure cash; no claim, no payer, no waiting, and with a card on file it collects immediately. Neither showed up in a standard report. Both were sitting in the system the whole time. If you're evaluating right now: demos are built around screens, because screens fit in an hour. The part of this system that matters most isn't a screen, so it never comes up. You can sit through four demos and leave with an accurate read on the interface and no idea what the system can actually do.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Real-time access to your own data, which is the whole ballgame at scale. Automation goes well past what ships in the box, so adding providers doesn't mean adding headcount. Scheduling holds up across locations and providers at volume, and the notes and forms are customizable enough that we built them around our workflow instead of the other way around. Single sign-on and SCIM provisioning are available, so staff log in with the same Microsoft or Google account they use for everything else and accounts get created and shut off automatically as people join and leave. That is a real security and administrative win once you're past a handful of users, and it's rarely on anyone's evaluation list. Handles complex payer mixes without complaint. We worked our EDI agreements payer by payer and eliminated 98% of paper billing. Four years, heavy growth, and it kept up.

#### Cons

Steep at first, and it prices above the small-practice systems, which is the complaint you'll see most. Nobody making that argument has run the return. Software is a rounding error against payroll, and if the system absorbs manual work and shortens the time from visit to deposit, the difference disappears inside the first quarter. Support is the part with the most room to improve; complex issues can take a few passes to land with someone who knows the depths of the system. Nobody's perfect there and I've seen worse. The bigger issue isn't the vendor's: most practices configure this once at go-live and never again, then blame the software for what the default settings do. This system rewards investment in setup more than any other I've used. Knowing how to point it at practice cash flow and then scale it to enterprise throughput and volume is the part almost nobody is looking at, and it's the part that decides what you get out of it. If you plan to stay exactly the size you are and never change how you run, you'll never touch most of what you're paying for.

---

### Efficient EHR for 2025

- Overall rating: 4/5
- Reviewer: Heather D.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I had an a great experience with AdvancedMD when I was with the company that used it. It was a great improvement from the last EHR we had used. AdvancedMD worked a lot smoother then our past EHR and there was less bugs which helped with productivity.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I appreciated that this EHR was a lot more efficient and customizable than the last EHR we were using. It made scheduling patient’s fairly easy and the patient portal was nice so that communication between patients and practitioners was integrated into the system. Customer support was very fast and efficient which was nice because when issued this system it was new for the whole company. The use of AI integrated into the system was helpful also. It was also very easy to learn and customize to our needs. Patient Management was also a lot smoother with this system then the last system we had used. It was nice to have zoom integrated into the system for virtual visits.

#### Cons

We did a lot of group scheduling which sometimes did not go smoothly which would then make it hard for us to bill those sessions. However there was always a work around to make it work for us we just sometimes had to be a little more creative.

#### Reasons for switching to AdvancedMD EHR

The companies contract ended and we did not renew it.

---

### Useful tips

- Overall rating: 4/5
- Reviewer: Ali A.
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used other for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Would love to append a dx to a certain cpt code- would love to create a no show fee when patient is no showed

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

ease of system in general for the most part and the f1 key is very helpful lots of usefull filters helpful lots of usefull filters

#### Cons

unable to create own rules and bridges for bariatric Would love to append a dx to a certain cpt code- would love to create a no show fee when patient is no showed

#### Vendor response

Thank you for taking the time to leave this review.

Replied September 2025

---

### AMD, the EMR you love to hate

- Overall rating: 4/5
- Reviewer: Scott H.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

I love the ability to send out my custom ratings to each patient prior to the appointment, refer to them in the appointment, and have them built into the final note. The telehealth powered by Zoom is very functional. My experienced biller swears by the PM module. By contrast, the eRx is painfully inefficient, and the eRx team shows little interesting is making it efficient. Love/Hate.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The EHR and PM (billing module) are well designed, efficient, and they work. The portal is very functional: patients can make appointments, make payments, see what medications were sent and the pharmacy to which they were sent, make out forms and submit them. Overall, the EHR and PM are powerful, if expensive, but you get what you pay for.

#### Cons

The eRx function is very inefficient. For example, to resend 4 medications, you have to select each one, hit "Resend" which then requires you to send each one individually, or save each one to the main console, select each one again, and then send. To resend 3 CII medications, you have to rebuild one Rx, which then can be duplicated, save to console, then reselect, and then send. AMD uses DrFirst EPCS which requires you to select each scheduled med individually, and then in the EPCS you have to select each one again, individually, enter a password, and then enter a rolled 6 digit code from Symantec VIP (rather than tapping ID.me's column that pops up on your phone. The most recent update actually removed a "Quick Resend" feature so that now, as described above, you have to click each Rx to resend at least twice instead of once and send. The AMD team has made it clear they are not going to restore this feature in response to the heated negative feedback in the "Suggestions"/feedback box. Be sure to have your salesperson walk you through the eRx function before committing to AMD to be sure you know the inefficiency and lack of user response you are getting into.

#### Vendor response

Thank you for taking the time to leave the review

Replied March 2025

---

### Advanced EHR

- Overall rating: 4/5
- Reviewer: Amanda J.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've been pleased with the customer support team and appreciative of their efforts to make sure I have the best experience possible.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The responsiveness of the customer service team for troubleshooting problems. Scheduling was easy to manage.

#### Cons

The inability to unsubscribe from marketing emails once I made an account. Too much spam was sent to my inbox.

---

### Not happy. Looking for a replacement.

- Overall rating: 2/5
- Reviewer: Trish G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I’m not happy with Advanced and Dee. I’m looking for a replacement

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

It is a compliant software to keep patient records

#### Cons

The customer service is horrible, the tool is not intuitive, it’s hard to pull reports, the patient portal is horrible, the integration with other software and the API is not good

#### Reasons for choosing AdvancedMD EHR

it integrated with our online appointment booking system, and we thought it was the best option at the time. However, the customer support has been absolutely horrific.

#### Reasons for switching to AdvancedMD EHR

Platinum was not in the cloud so we had to have a hard server in order to manage

#### Vendor response

Thank you for taking the time to leave the review

Replied March 2025

---

### IF you e-rx, then do not get this program.

- Overall rating: 1/5
- Reviewer: Donald T.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

When I first purchased the program, they lied about its compatibility with Mac iOS. I had to buy an IBM clone laptop to get the software to work. After a year or so, it became compatible with Macs. Then, they loved to update their system during the week, which invariably caused an outage of service for 4 to 24 hours. They are currently better at this. Now, they have made e-prescribing a burden, increasing physician work and decreasing the time the physician has to interact with the patient. They have not been responsive to multiple physicians and NPs asking them to fix this. Indeed, they seem proud that they have made e-prescribing much more difficult and time consuming!!!

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Can customize to a SOAP format for notes.

#### Cons

Prewscribing is a nightmare. If you prescribe controlled substances this is not the program for you.

#### Vendor response

Thank you for taking the time to leave the review

Replied March 2025

---

### Complexity

- Overall rating: 3/5
- Reviewer: James D.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Being working for 10 years with it, EMR, is not easy friendly, does required brain to use it

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The capability to document for Ambulatory surgical center, the versatility of customized components

#### Cons

Everything has to be type in, requires to fill a lot of boxes to complete one note

#### Vendor response

Thank you for taking the time to leave the review

Replied March 2025

---

### AdvancedMD Review

- Overall rating: 3/5
- Reviewer: Julian A.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

It gets the job done but do not expect to be a priority when something occurs.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

It is nice because it has a lot that can be done from the program alone.

#### Cons

Everything needs to be paid for and support isn't the best.

#### Vendor response

Thank you for taking the time to leave this review.

Replied April 2025

---

### Started off good but now terrible

- Overall rating: 1/5
- Reviewer: Mir A.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Initially, it was easy to use, but in the past couple of years, they don't seem to care anymore. Too many glitches down times, Then there was also the change health care outage. I've had the software for 10 year now Terrible over the past two years

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 3/5

#### Cons

Terrible customer service, outdated features

#### Vendor response

Thank you for taking the time to leave the review

Replied March 2025

---

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## AdvancedMD EHR Popular Comparisons

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