--- title: "Timecloud Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Timecloud. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Timecloud is a good fit for you!" source_url: "https://www.softwareadvice.com/product/102473-TimeCloud/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [Timecloud](https://www.softwareadvice.com/product/102473-TimeCloud/) / Timecloud Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/102473-TimeCloud/) Reviews [Alternatives](https://www.softwareadvice.com/product/102473-TimeCloud/alternatives/) # Timecloud User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 74 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 43 reviews (58%) - 4 stars: 25 reviews (34%) - 3 stars: 6 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Timecloud provides a clear, accessible interface that’s designed for everyday usability—helping staff jump in with minimal training and reducing reliance on spreadsheets. - Clocking in and clocking out is easy, setting up new employees is straightfoward as well as updating their profiles. - It has been great for our team with clock in & out & having the geofencing is great. ### Most mentioned cons - The date settings do not hold and this is time consuming and possibly leads to error in information downloads - Would've been ideal to use our iPad for clocking in and clocking out but it was consistently giving problems - Shame that we can't find the 'perfect' report and that we can't auto generate into our payroll system (the way we calculate o/time makes this difficult). ## Timecloud customer reviews Showing reviews 1-25 of 74 (page 1). ### Easy to use once set up - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Once set up, Timecloud is very user-friendly and has streamlined our timekeeping and payroll processes. The system is easy to use, and it is straightforward to make changes (and also undo things - which is important!). Clocking in and clocking out is easy, setting up new employees is straightfoward as well as updating their profiles. The team at Timecloud are also very helpful, responsive and solutions focused. The Geofencing works well, leave application is straightforward and our payroll provider finds the reports very useful. Timecloud also built a custom report for our provider. #### Cons The setup process took longer than anticipated (unsure if that was our issue!), and there were quite a few glitches along the way. The rostering system was also more manual than smart (again - perhaps something that we had misunderstood). --- ### Exceptional Service and Fast Delivery - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros From start to finish the implantation process was great and fast. It has been great for our team with clock in & out & having the geofencing is great. It has been great for time tracking. It is easy to use and easy to train anyone to use. #### Cons The only things we have found are things that we have been told can be improved or are going to be implemented in future. #### Vendor response Thank you, Stacey, for the great feedback. We’re glad to hear the implementation process was smooth and that Timecloud has made clocking in, geofencing and time tracking easier for your team. We also appreciate your feedback on areas that could be improved. Our team is always working to strengthen the platform! Thanks again for choosing Timecloud. Replied July 2026 --- ### Set up of Timecloud - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Seungmin was patient and took his time to help me with setting up. There was nothing too much time wise or explanation for a fairly lay technical person. The whole experience was positive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple language used to set up and clear instructions were given to ensure the implementation of the system was smooth #### Cons Nothing it was explained very clearly. Even when there was difficulty with the map barrier it was sorted quickly #### Vendor response Thanks, Ann. We appreciate you taking the time to share this. It’s great to hear the setup was clear, the support was helpful, and that Seungmin made the whole process easy to follow. We’re also pleased we could get your map barrier sorted quickly and support your team with Job Tracking and Geofencing. Replied June 2026 --- ### Great time tracking tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Great service with good support. Easy to use. Has a good layout and reporting is straightforward. Happy 😊 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent support with setup and getting started through teams. Excellent for being able to answer questions in person. #### Cons Nothing to complain about at all. Everything is going smoothly and I haven’t had any major obstacles. #### Vendor response Hi Anita, thanks for your review. We’re happy to hear you’re enjoying Timecloud’s time tracking module and finding it easy to use. We’re also glad the setup and support have been smooth. Let us know if you’d ever like to explore more modules, including Rostering, HR, Announcements and more. Replied May 2026 --- ### Drifting in the Timecloud - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered They have been very patient and supportive while I’ve been learning and implementing the system, making the whole process much smoother and less stressful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Timecloud is very easy to use, with simple sign-in and reliable face recognition. It makes tracking staff attendance, setting shifts, and managing hours for payroll quick and efficient. #### Cons It would be good to customise the clock-in greeting, as we are a Maaori based workplace. Would be good to get a 'Kia ora' from it. #### Vendor response Thanks, Logan, for your feedback! It’s great to hear Timecloud has made staff attendance, shifts and payroll easier to manage for your team. We also appreciate your suggestion around having a custom clock-in greeting! Replied April 2026 --- ### Good solution for Biometric time recording - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Okay experience. Has taken a lot of invested time to understand the system and get it implemented - Months when we thought it might be weeks, but now at a point where its working relatively smoothly. Too early to tell if we are making savings (compared to old system of employee input timesheets), but that wasn't the big intention for us. We wanted something that make our overall processes easier (for employees, reviewers and payroll), and early indications are this is a bit easier. Their support team has been great through the process. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Does what it says on the packet - Records in and out time for employees. Gives us confidence we are correctly paying our staff. #### Cons Would like CSV outputs to be a lot cleaner than they are for external analysis. The Palm / Fingerprint scanner is good, but not great. 1 or 2 times a week we are getting someone's time entry recorded against someone else (perhaps 0.5% of entries). Lots of tiny little bugs that can add up. But on the flipside the support team is easy to get in touch with and quick to get things sorted. --- ### More reporting needed - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. ok, but needs fine tuning to be great. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 1/5 #### Pros it would be good to set my own parameters when running reports. rather then running a report only for a period, but select my dates. #### Cons it should be mandatory that the team add a cost centre, they should be unable to change to OUT status if not Cost centre has been selected. --- ### Excellent Timesheet Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is great, good feedback not only from payroll officer but also from our site employees. [sensitive content hidden] from Timecloud has provided excellent customer service through the setup, testing and after-sale process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, layout/user interface is excellent (compared to other Timesheet software), and also customisable to suit Australian payroll environment #### Cons As our business is growing we may need more functionality to suit our needs, hope Timecloud to have more functions in the near future. #### Vendor response Thank you for the fantastic review, Darren! We're so glad to hear that Timecloud's user-friendly interface, customisation for Australian payroll, and excellent customer service have made a positive impact on your business. We'll be sure to pass on your kind words to your Dedicated Account Manager. We're proud to have earned your trust and look forward to continuing to support your business. Replied September 2025 --- ### Streamlined payroll processing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TimeCloud has streamlined our payroll process with ease. It has provided in depth job costing reporting, has eliminated any manual timesheet entering by having the app available to staff to clock in and out at any time. It has given us greater visbility over employee hours, enabling us to manage lateness with available reports. It has greatly reduced our admin hours in processing payroll. #### Cons There has not been any negatives, the support team have been fantastic working out any implementation problems. #### Vendor response Thank you, Fiona, for your feedback. It’s great to hear Timecloud has made payroll, job costing and time tracking easier for your team, while cutting down admin time. We also appreciate your comments about our support team and the help they’ve provided during implementation! Replied April 2026 --- ### Perfect for our company! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we've had a great experience with Timecloud. I have recommended it to my peers in the industry and would encourage considering software in this space to seriously consider Timecloud. Great work! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was super easy to implement and has made time tracking a breeze. For a company that manages so many projects, we really needed a comprehensive solution to eliminate the need for multiple other software subscriptions AND save a lot in the process. We couldn't be happier! #### Cons It's a smaller company, so the software is not as 'slick' as some other big players out there, but the functionality is incredible, and so well suited to (I'm sure) many other businesses that would usually opt for a bigger provider. --- ### One Stop Staff Attendance Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Dairy - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rigid time rounding - Opportunity to add advanced rounding rules—e.g., per-shift or per-role exceptions, grace periods, or customizable thresholds. No personal reminders - Opportunity to introduce staff event reminders—like birthdays, anniversaries, training alerts, or milestone notifications—either via mobile app or email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Timecloud provides a clear, accessible interface that’s designed for everyday usability—helping staff jump in with minimal training and reducing reliance on spreadsheets. Timecloud lets you define and update pay structures and rules—such as wage rates, shift loadings, allowances, and overtime thresholds—directly within the platform. This empowers you to self-manage award changes and ensure the system is always compliant. #### Cons some of the limitations when it comes to rounding's for start time. would be good to add more personal details and reminders for staff for example Birthdays, Work Anniversary, training reminders #### Vendor response Thank you so much for this incredibly detailed and thoughtful review Craig! We're thrilled to hear that our focus on creating a clear, accessible interface is helping your staff with minimal training, and that you're finding the ability to self-manage your pay structures directly within the platform so valuable. It’s fantastic to know that these core features are helping you streamline your operations and stay compliant. Your suggestions around advanced rounding rules have been passed directly to our product team. We’re always looking for ways to improve Timecloud, and feedback like yours is invaluable for helping us prioritise future feature development. Thank you again for your time and for being a valued part of the Timecloud community! Replied August 2025 --- ### VIP Coatings Limited - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I can't fault Timecloud - our rep [sensitive content hidden] is awesome to work with and replies within minutes whenever I need help with something. The system is user friendly, easy to navigate and nice on the eyes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the simplicity of the Time & Attendance, there is also options to allow shift limits for staff hours. Pulling out total hours for each employee is also super easy. #### Cons When allocating 'sick, annual leave' etc it automatically adds on the hours instead of leaving as is. #### Vendor response Thanks so much for your positive review and valuable feedback Georgie! We're thrilled to hear you're finding our Time & Attendance system simple to use, and that features like shift limits and pulling total hours have been helpful for you. We're also incredibly proud to hear about the great experience you've had with your dedicated account manager and their quick support. Our goal is to make sure our customers feel fully supported, and it's fantastic to know we're hitting the mark there. Replied September 2025 --- ### Give these guys a go! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: a free trial · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Glenn has been my contact throughout our experience with Time cloud and he has listened to my situation, shown a good understanding of the needs of my business and provided excellent solutions to my issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user friendliness and versatility of the system, the fact it can be accessed by staff via mobile phone on my shop floor saves time. #### Cons Time cloud is of course cloud based which is very convenient but the down side of cloud based systems is the lock in to an external system over the long term and IT systems are constantly changing. --- ### User Friendly - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Its less time consuming with doing time sheets and the reports overall with a wider outlook. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, and the ability to do alot more, but at this stage we are only using it for time attendance #### Cons No prompts if stuck i.e - Prompt box to explain the function without having to call Timecloud for assistance --- ### UTJ's experience with Timecloud - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered We keep track of our subcontractors clock in and clock off times on large building projects #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Thumb reader is easy to set up and maintain and is very reliable. The web admin process is also very simple to set up and maintain. #### Cons nil. --- ### August review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Great customer service .. when you need an answer by email.. using the phone as contact is preferred it ia always answered promptly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Product is easy to use and reports an great #### Cons Problems with connecting on mobile pjonws --- ### ICS Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. [SENSITIVE CONTENT] has been great to deal with and been constantly checking-in during implementation so that we didn't lose focus. He has always answered any question asked and provided support along the way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Super easy for the onsite boys to clock in and out of. #### Cons Shame that we can't find the 'perfect' report and that we can't auto generate into our payroll system (the way we calculate o/time makes this difficult). We have noticed that TC have improved reports recently so this is helping. --- ### TimeCloud, Usefull & easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very usefull software, Saves time. Great to see it evolve and provide more features with updates. Great team #### Cons No complaints, sometimes time consuming, no fault of the software. User issues which new features are helping to minimize. --- ### Happy Customer - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ok #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy enough to use, except when it has the odd hick up. example: hours not calculating or exporting to IMS, which has now been resolved by [SENSITIVE CONTENT]. #### Cons A simple answer is that i did not find anything that I did not like --- ### Easy to Use, Lots of Features - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros works out payroll to the minute, makes staff responsible for their hours #### Cons nothing of mention at this stage. only if internet goes down --- ### User Friendly App - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Building Materials - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The fact that we can see the attendance up to date by the minute and know who is working where #### Cons Ring fencing and location tracker is not very up to date --- ### Sticks - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Building Materials - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I found the team at Timecloud easy to deal with and very helpful in the setup of our system #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The acuracy of employees start and finish time and the data can be sent straight to our payroll people. #### Cons Sometimes the fingerprint scanner does not work for some staff, but either a clean of the screen will help. Having a lunch or smoko time set up would be great too to track how long staff's breaks are --- ### Shifts - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Wine and Spirits - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Pretty good now #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to fill in details for staff The app works well most of the time #### Cons The ability to add sick they and annual leave with one click --- ### Timecloud for Construction - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros With Timecloud we are able to monitor our workers that are spread across the city on different projects. This allows us real time attendance which is great for Health and safety, and for billing charge up jobs! #### Cons Some of our guys thought that the App crashed a bit, or was slow to load when signing in or out. --- ### Checking time for staff - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Facilities Services - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Great customer service - always willing to help. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clocking in and out is easier from your mobile app. Its easy to find your way around the software #### Cons Sometimes the app does not work - could be our wifi ---