# Gavagai Software Reviews, Demo & Pricing - 2026 > Review of Gavagai Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/113658-Gavagai --- [Home](https://www.softwareadvice.com/) / [Text Mining Software](https://www.softwareadvice.com/category/4785-text-mining/) / Gavagai Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Gavagai 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Gavagai 4.3 [(3)](https://www.softwareadvice.com/product/113658-Gavagai/#reviews) Pricing Starting at €120.00 per month Top Alternatives ### About Gavagai Gavagai is a text analytics solution that helps businesses of all sizes collect, analyze and visualize customer feedback, reviews and other data on a unified platform. It enables managers to organize textual data using conditional filters and search functionality, generate progress reports and automate various recurring tasks such as booking meetings. responding to customer queries, and more. Features of Gavagai include data storage, workflow management, data import/export, notifications and more. The platform allows organizations to analyze survey responses and evaluate customer satisfaction scores in real-time. Additionally, it offers a reporting module, which enables administrators to gain insights into topic modelling, sentiment analysis and data visualization via analytics and graphs. Gavagai comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Freshdesk, Slack, SurveyMonkey, Intercom, Zendesk and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures. ## Gavagai User Interface ## Popular Gavagai Alternatives Main Product Gavagai 4.3 [(3)](https://www.softwareadvice.com/product/113658-Gavagai/#reviews) Ratings Breakdown - 4.67Ease of use - 4.33Value for money - 5.0Customer support - 4.33Functionality Pricing Starting at €120.00 per month Alternative Product [Zonka Feedback](https://www.softwareadvice.com/market-research/zonka-feedback-profile/) 4.8 [(68)](https://www.softwareadvice.com/market-research/zonka-feedback-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.86Value for money - 4.86Customer support - 4.71Functionality Pricing Starting at $199.00 per month Alternative Product [Chattermill](https://www.softwareadvice.com/nlp/customer-experience-analytics-platform-profile/) 4.5 [(25)](https://www.softwareadvice.com/nlp/customer-experience-analytics-platform-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.22Value for money - 4.58Customer support - 4.44Functionality Pricing Available upon request Alternative Product [watsonx Assistant](https://www.softwareadvice.com/live-chat/ibm-watson-assistant-profile/) 4.4 [(10)](https://www.softwareadvice.com/live-chat/ibm-watson-assistant-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.20Value for money - 3.78Customer support - 4.20Functionality Pricing Starting at $140.00 per month Alternative Product [Clootrack](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/) 5.0 [(16)](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.69Value for money - 4.87Customer support - 4.63Functionality Pricing Starting at $25000.00 per year Alternative Product [Machine Learning on AWS](https://www.softwareadvice.com/decision-support/machine-learning-on-aws-profile/) 4.7 [(6)](https://www.softwareadvice.com/decision-support/machine-learning-on-aws-profile/#reviews) Ratings Breakdown - 4.83Ease of use - 4.67Value for money - 5.0Customer support - 4.50Functionality Pricing Available upon request ## Gavagai Pricing and Plans Starting price: €120.00 per month Free Trial Free Version Basic €120.00 per feature, per month No plan information available ## Gavagai Features - Popular features found in Text Mining Categorization/Grouping Data Extraction Sentiment Analysis Tagging - More features of Gavagai Activity Dashboard API Boolean Search Data Capture and Transfer Data Import/Export Data Verification Data Visualization Document Management Full Text Search Language Detection Machine Learning Metadata Management Multi-Language Multiple Data Sources Natural Language Processing Predictive Modeling Reporting & Statistics Search/Filter Summarization Text Analysis Third-Party Integrations Topic Clustering Workflow Management ## Gavagai Integrations Freshdesk Integration rated undefined from -1 review SurveyMonkey Integration rated undefined from -1 review Intercom Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review ## Gavagai User Reviews Overall Rating 4.3 Ratings Breakdown 5 33% 4 67% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.3 Customer support 5.0 Functionality 4.3 Have you used Gavagai and would like to share your experience with others? HZ Hongyu Z. Verified reviewer Market Research 11-50 employees Used weekly for more than 2 years Review source Reviewed October 2020 Great product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's API allows us to integrate it to our own research platform Cons: Too expensive, and I extremely hate the limitation that user can only have 20 projects live concurrently, this caused huge innconveniency to us. Vendor Response Thank you for your review. It's great to hear that our API was helpful in integrating Explorer into your own research platform. Please contact support and we will help you to increase the number of projects slots on your account and make sure you are on the right pricing plan for your needs. Best regards, Alex, Marketing Manager Replied December 2020 Read More CH Catharina H. Verified reviewer Insurance 201-500 employees Used monthly for less than 2 years Review source Reviewed October 2020 Amazing tool for understanding text 4 Amazing, easy, timesaving! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy use and has really speeded things up to analyze the customers texts in surveys. Cons: Sometimes merged words "unmerge" and added words dissapears. It may be mishandling of the tool on my part. Reasons for choosing Gavagai It could analyze Swedish without passing over to English. Vendor Response Thank you for sharing your feedback. We are happy to hear you find Explorer both time-saving and easy to use. We appreciate that you contacted support about your issue with unmerging words glad we could solve it! Best regards, Alex, Marketing Manager Replied December 2020 Read More AK Anssi K. Verified reviewer Financial Services 10000+ employees Used other for less than 2 years Review source Reviewed October 2020 A good tool with a good company 4 I have occasionally large amounts of data in four Nordic languages I'm not able to go through myself. With Gavagai I can get handle of what customers are saying without coding myself. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Language support is great, having single model for different languages makes my life much easier when there's a load of data to go through. The team is really helpful and there is good guides for use. Cons: Sentiment analysis is a bit roundabout. It could have an easier way to give sentiment context for the model in use. Vendor Response Thank you for sharing your feedback with us. We are glad to hear that the feature for reusing models in different languages is of value to you and your team. Best regards, Alex, Marketing Manager Replied December 2020 Read More Showing 1 - 3 of 3 Reviews ## See what companies are saying about Software Advice