All servis.ai Reviews
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servis.ai Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.9
Value for money
4.8
Functionality
4.5
Pros
"The ease of out-of-the-box customization, the readily-available documentation, the super customizable external customer support Portal for ticketing systems, the stellar and responsive support makes FreeAgent CRM one of the best vendor provided products I've ever worked with in my entire IT/CS career."
"We love the ability to add custom fields that are unique to our organization"
"The vendor is constantly improving their product offerings."
Cons
"I wouldn't pay attention too much to the cons listed in the previous reviews about certain lack of features."
"Probably fine for companies in the small business or consumer space but it doesn’t work in mid-market and enterprise when I have 3 Tom Jones and there is no way to decipher who is who"
"Flexibility - we have yet to encounter situation where the software was unable to be configured to meet our needs"
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