---
title: "icon"
description: "Reviews of servis.ai. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if servis.ai is a good fit for you!"
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page_type: "reviews"
language: "en"
---

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servis.ai Reviews

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# servis.ai User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(49)

4

(19)

3

(3)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.9

Value for money

4.8

Functionality

4.5

* * *

### Pros

"The ease of out-of-the-box customization, the readily-available documentation, the super customizable external customer support Portal for ticketing systems, the stellar and responsive support makes FreeAgent CRM one of the best vendor provided products I've ever worked with in my entire IT/CS career."

"We love the ability to add custom fields that are unique to our organization"

"After an extensive review of potential CRM solutions to fit the needs of our admissions and recruitment team, we decided on FreeAgentCRM because of the flexibility to integrate with other solutions we were already using and how well it tracks the various interactions we have with a prospective student and applicants."

### Cons

"Probably fine for companies in the small business or consumer space but it doesn’t work in mid-market and enterprise when I have 3 Tom Jones and there is no way to decipher who is who"

"It does not do a great job of tracking and qualifying leads."

"The system doesn't warn you about duplicates."

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servis.ai Reviews, Pros and Cons - 2026 Software Advice