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> Reviews of servis.ai. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if servis.ai is a good fit for you!

Source: https://www.softwareadvice.com/product/113880-FreeAgent-Network/reviews

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servis.ai Reviews

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# servis.ai Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(49)

4

(19)

3

(3)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.9

Value for money

4.8

Functionality

4.5

* * *

### Pros

"The ease of out-of-the-box customization, the readily-available documentation, the super customizable external customer support Portal for ticketing systems, the stellar and responsive support makes FreeAgent CRM one of the best vendor provided products I've ever worked with in my entire IT/CS career."

"We love the ability to add custom fields that are unique to our organization"

"The vendor is constantly improving their product offerings."

### Cons

"It does not do a great job of tracking and qualifying leads."

"Probably fine for companies in the small business or consumer space but it doesn’t work in mid-market and enterprise when I have 3 Tom Jones and there is no way to decipher who is who"

"It also does not provide an easy to view pipeline"

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servis.ai Reviews, Pros and Cons - 2026 Software Advice