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> Reviews of ManageEngine Endpoint Central. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ManageEngine Endpoint Central is a good fit for you!

Source: https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews

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ManageEngine Endpoint Central Reviews

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[Overview](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/)

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# ManageEngine Endpoint Central Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(1,143)

4

(497)

3

(38)

2

(9)

1

(7)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.6

* * *

### Pros

"Robust Remote Support: The integrated remote control tool is highly valued for allowing IT teams to troubleshoot issues, transfer files, and record sessions without physically visiting user workstations."

"The ability to manage software deployment, patching, and device configurations from one platform significantly reduces overhead and keeps our environment secure and compliant."

"The remote access tools and real time monitoring have helped in faster issue resolution and reduced downtime. While there are areas for improvement such as UI refinement and advanced reporting flexibility, they do not overshadow the overall value delivered by the platform."

### Cons

"One limitation I've encountered is the inability to create Dynamic Custom Groups based specifically on Active Directory Organizational Units (OUs). While static groups support OU syncing, dynamic groups lack this granular filter for users."

"One of most important thing which also troubleing lot, the machines syncnorization, the machines update the asset in SDP with hostname and serialnumber but if it not synced properly then it creates duplicate entries, so if you also enable the asset sync with MAC address then may be it will fetch the accurate asset details insteated of duplicates."

"One limitation we encountered with ManageEngine Endpoint Central is that some customization features, such as adding a custom company logo to reports, appear to require additional licensing or are restricted to specific editions."

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ManageEngine Endpoint Central Reviews, Pros and Cons - 2026 Software Advice