--- title: "Sisense Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sisense. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sisense is a good fit for you!" source_url: "https://www.softwareadvice.com/product/119281-Sisense/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dashboard Software](https://www.softwareadvice.com/bi/dashboard-comparison/) / [Sisense](https://www.softwareadvice.com/product/119281-Sisense/) / Sisense Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/119281-Sisense/) Reviews [Alternatives](https://www.softwareadvice.com/product/119281-Sisense/alternatives/) # Sisense User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 378 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 225 reviews (60%) - 4 stars: 135 reviews (36%) - 3 stars: 14 reviews (4%) - 2 stars: 3 reviews (1%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Its integration capabilities, including Salesforce and SQL, make it a powerful tool for seamless BI operations. - Sisense's ability to handle complex data from multiple sources and its robust visualization tools stand out. - Its adaptability makes it particularly effective for in-depth financial reporting and dynamic dashboards ### Most mentioned cons - The Elasticub manager is a bit heavy environment, where data modeling sometimes is cumbersome. - The elasticubes were slightly difficult to manage and datasources had to be sometimes manually maintained. - For example, the sidebar that syncs the schema and table available will stop syncing if the data warehouse has too many tables. ## Sisense customer reviews Showing reviews 1-25 of 378 (page 1). ### Constant data analysis with Sisense - Overall rating: 5/5 - Reviewer: Carlos Eduardo D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sisense is a data collection and visualization tool that allows our company to understand a broader picture of everything that is happening, through its system of tools Sisense manages to regroup data from all our extensions and allows us to centralize them in one place, giving us a different view to change the perspective and focus of the company, managing to focus on the issues that can really make us more productive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount of data that can be uploaded to Sisense is incredibly large and at an amazing speed, speeding up processes and allowing our employees to get results and reports much faster than before using the tool. The architecture of the tool is very well crafted and has the API Rest option to gain access from outside without much trouble. Depending on its chip methodology the tool is usually faster than its competitors. The Sisense data collection and analysis system is one of the best tools you will find in the market, with a great adaptability to all processes and quite detailed management reports. Its cost is too high the truth, although its functionality is very good, we do not recommend it to small companies, its customer service department is always active and with quick and clear solutions. #### Cons Some instability can be noticed in some data cubes when they are a bit overloaded which visually does not look the best. Some problems also occur in the tool's accessories that are often used. Despite being a quite usable tool we still find that the costs are a bit high compared to the competition, we believe that the subscription plans should be reevaluated. --- ### Powerful Tool! - Overall rating: 5/5 - Reviewer: Carol S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Sisense helps users get answers they need about data faster and easier than going through the IT department. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like Sisense for the ease of use. A user can create a report quickly. Also, using scripts to customize widgets and reports is very nice. #### Cons Exporting of dashboard to use in powerpoint is not as easy as we would like. #### Reasons for choosing Sisense Ease of use, and the support staff is really awesome! --- ### Powerful tool, constantly improving, but with a few 'growing pains' - Overall rating: 4/5 - Reviewer: Wendy A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Sisense is highly engaged in monitoring and supporting their customers needs and success. Their documentation and training options have grown a great deal, and the quality and content of those resources has improved significantly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is an extremely valuable tool because if offers many types of functionality, for users with varying technical skill levels. The evolution of this application, in just the 3 years we have used it, is also impressive. It is continually expanding its set of features and capabilities. #### Cons As with any product that is aggressively growing its suite of components, platforms, and overall degree of usefulness, some new offerings need corrections before achieving full implementation in certain environments. E.g. it is a little frustrating to see an awesome new capability (like BloX), but have to wait for it to be fixed for Linux, but that will hopefully be resolved soon. --- ### Solid Full-Stack BI Solution - Overall rating: 5/5 - Reviewer: Behrang A. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Great product, great company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Elasticube is at the core of the SiSense product - it allows an administrator to connect to multiple disparate data sources to create a logical grouping of data. The dashboards are attractive and functional. #### Cons The product is easy for anyone with technical expertise, but non-technical users will struggle to create dashboards. #### Reasons for choosing Sisense At the time of evaluation, SiSense's ability to merge and model disparate datasets through their Elasticube was far better than the competition. --- ### Best BI Solution currently ou there! - Overall rating: 5/5 - Reviewer: Konstantinos A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Overall a good experience. We are in the phase of introducing Sisense company-wide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility and ease of use for the end user. Moreover the data manipulation capabilities that procides the Dashboard Designers. #### Cons Difficult to understand the error messages. You need Sisense Support Team's at all times. #### Reasons for choosing Sisense a) Customer Service excellence b) The flexibility and ease of use for the end user c) The data manipulation capabilities that procides the Dashboard Designers. #### Reasons for switching to Sisense Data Studio is really inflexible when it comes to end user interaction. Moreover it does not allow data manipulation the way Sisense does. --- ### Periscope was amazing in its time - Overall rating: 5/5 - Reviewer: austin k. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was at an adtech company running millions of reads and writes a month and we needed insight into our data. At the time periscope was the most robust option. And whenever a problem happened someone was there to help remediate the issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, caching features, and customer support were all top notch. Absolutely nothing to complain about besides the price point. If you are well funded, you will not be #### Cons The price point is very steep if you are a startup or if you wanted to use Periscope for a home project. #### Reasons for choosing Sisense These products didn't exist at the time, but these product would be what I recommend to smaller companies. --- ### User-friendly software that I would recommend to others! - Overall rating: 5/5 - Reviewer: Angel W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Easy to use and the team will help you for setting up with anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User-friendly! It can integrate with most of the software that my company is using. #### Cons It is not broadly integrated with certain software. No hotline for customer support for urgent issues. #### Reasons for choosing Sisense The interface, good presentation from the Sales team and they can fulfill my needs. --- ### Business Intelligence and Analytics Software - Overall rating: 4/5 - Reviewer: Aman K. - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I appreciate the ability to consolidate data from multiple sources and gain valuable insights into their business operations. Sisense's customer support is also highly rated, which can be important for businesses that need quick assistance when encountering issues. While some users have noted potential drawbacks such as cost and a steep learning curve, Sisense appears to be a powerful and valuable tool for businesses of all sizes looking to leverage data for better decision-making. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Sisense is an easy-to-use business intelligence and analytics software with a drag-and-drop interface, allowing users to create custom visualizations and reports without technical expertise. The software can handle large volumes of data from different sources, offering valuable insights for informed decision-making. Sisense also provides advanced analytics capabilities such as predictive analytics and machine learning to uncover hidden patterns in the data. Additionally, the software is scalable and backed by excellent customer support, making it suitable for businesses of all sizees. #### Cons Some potential drawbacks of Sisense, as noted by users, include its cost, a steep learning curve for advanced features, limited visualization options compared to other tools, and occasional technical issues. While Sisense's drag-and-drop interface is generally easy to use, some users have found that more advanced customization options can be challenging to master. However, Sisense does offer excellent customer support to help address any issues that may arise, and its powerful analytics capabilities and scalability make it a valuable tool for businesses of all sizes. --- ### Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits - Overall rating: 5/5 - Reviewer: Brian T. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality. The speed at which we constructed our original solution, and several solutions since, is outstanding. That speaks to the production functionality and performance, and the people at Sisense that have helped us along the way. #### Cons The product does not have the ability to view it's own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box. The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities. --- ### Able to get BI up and Running from Multiple Sources relatively easily - Overall rating: 5/5 - Reviewer: Greg P. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Value for money solution #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Able to get a demo up very quickly - basically a full functioning demo product. Sisense is used in our organisation to perform the following tasks: - Bring together data from multiple data sources (mysql databases, google spreadsheets, google analytics, web analytics tools) - Dashboarding - various sales/metric dashboards are displayed around the office on large plasma screens. Individual users also have access to the dashboards. - Adhoc reporting - we also use Sisense to perform adhoc reporting and do data extractions across different sources The product has a long way to establish a single source of truth for our sales data, but to also allow for the quick and timely extraction and presentation of data in dashboards which was previously done in a very laborious way. Once you bring in your data from multiple sources you can use custom SQL language to bring all data sources together. This is a great way of doing things Drag and drop dashboarding Sisense support was also excellent and they were able to provide us with a cloud solution as a one stop shop. Very solid solution for the price. Slick interface. #### Cons Drag and drop dashboards also mean there is less customization of dashboards. Not as flexible as Tableau. If you get your data model wrong the product can hang - you need to self-verify your work. Which you should. Not sure how it performs with truly big data sets. --- ### Sisense - Best Analysis tools - Overall rating: 5/5 - Reviewer: Ronak P. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love to work with sisense report and iframe integration. They provide good documentation for compose-sdk. Sisense performance is faster then other report analysis tools. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's provide sso configuration in easy way and it's provide react compose sdk integration #### Cons It's not provided video documentation to easy understanding for non english people. --- ### Good support system and proactive issue resolution especially after moving to sisense managed cloud. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered Data to market was ultra quick with no teething issues. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Intuitive data interface: Elasticube GUI is very intuitive to use, especially building calculated columns, duplicating a column, aliasing, etc. Easy dashboard creation process: For simple dashboards, not much tech skills required. Advanced use-cases have a robust community in place where you pick up plugins that give the right solution to your problem, usually with examples which Granular access control: with cube-level and row-level access restrictions, you can ensure that the right audience have access to the right information. White-labeling and web integration with SSO: As an OEM, this was a primary ask and Sisense extended great support to help us achieve this. Ability to consume huge data sets: No preaggregates and hence drill down to the most granular level. #### Cons Limitations on how and where I would like my filters to go; ability to filter by clicking on legends; no proactive version upgrades on sisense managed cloud; greater control over retinal elements of visualization. --- ### A strong tool to build BI value fast - Overall rating: 4/5 - Reviewer: Endre F. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Sisense makes you think about BI at the next level. It removes the dependency of cumbersome IT functions and gives the power of data right into the hands of the business. The deployment speed and the ease of value delivery sets it apart. Its visuals are clear, easy to build, interactive and flexible. It can deliver BI and analytics at a fraction of the cost of its competitors. With 18 years in BI and analytics, working with most tools, this is probably the first one that understood the end game of BI: it is not about IT, it is about the business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Sisense is super fast to deploy and roll out. It is feather light on traditional IT resources allowing focusing on analytics instead of never ending implementation meetings. Super fast and easy value delivery through dashboards on any screen. The Pulse feature with which users can pick their own selection of KPIs is superb. Meshing up live data with any data source allows for adding the platform to digital products as well as be the go to tool for the business with deployment times under a day. Sisense is the way to go if you are aiming for a flexible analytics function that is deeply embedded in every business area. #### Cons I would not really call these cons, Sisense development is fast with a huge dev community. Yes, you still need to build your semantic layer and there is room for further improvements from Sisense. Some basic formatting options are missing that makes export to PDF a pain, no option to export to PDF. Some Java related stability issues and the function set has much room for improvement. --- ### Best product on the market in terms of feature set and support. - Overall rating: 5/5 - Reviewer: William A. - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Provides great visualizations to ease the understanding of complex data sets. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Developing widgets for a dashboard (even complex ones) is far easier and faster than it is with competing products. User community is a strong asset. Elasticubes are able to accommodate many different files types with ease. #### Cons The initial set up turned out to be complicated and required IT investment, but perhaps that is due to the unique nature of our company's setup. Product is a bit costlier than Power BI, but the feature set and ease of use makes the cost well worth it. Though Sisense is Elasticube allows the software to quickly pull large data sets, it's difficult to create for the average user and requires a lot of technical expertise. In many cases, users must write SQL code, even though Sisense promotes its codeless reporting. However, to get to this codeless reporting you must have a very technical person to write the SQL to build their Elasticube and there are some limitations such as join types and such that create difficult workarounds. We have had former Sisense users complain to us that they experienced a lot of errors getting the Elasticube to load, and because the system relies upon the cube, Sisense won't work if the cube isn't working. --- ### Sisense Great for Small Business - Overall rating: 5/5 - Reviewer: Chris K. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been able to produce dashboards that help our clients (many of whom are small businesses) reduce wasted time on repetitive reports and increase productivity, in addition to assisting them with altering their sales practices to improve performance. We've also been able to use Sisense for a number of internal projects that help our company come up with simple answers to complex questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the most impressive parts of the software has been its flexibility. With ever widening options for data sources, the ease of rapid dashboard development/design, and the fantastic Elasticube manager tool, we've found even more possibilities with the software than originally anticipated. #### Cons There's not much at all we don't like about Sisense. Initially, coming from other BI software, learning the structure and methodology behind designing Elasticubes to meet our needs was a bit difficult, however the experts assigned to our business made the process go pretty quickly, and gave me a great foundation to start developing analytical content for our clients. We've had a couple instances where we'd wished for more prompt support, but those issues were quickly resolved by getting in contact with our Customer Success Manager. All in all, it's been a great experience, much better than some of the other big players in the industry. --- ### Great Product, Great Service, Great Results - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered We needed a customizable solution to gather and provide insights to over 12 seperate platforms connecting it to our Property Management system. We were able to combine Loyalty, Marketing, Sales, Revenue Management, Operations, Finance, Supply & Inventory. They all are connected now in a way that provides a unique customizable dashboard relevant to the user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Complete service from A to Z. They guide you through setup with custom support and provide an amazing learning program to ensure you have continued success at a reduced support level. The only limit with this software is your ability to dream. We had over a dozen systems that we collected data within separately and had no idea how to get it into a central location let alone getting it connected so that we could glean valuable insights. Departments have been able to cut meetings in half & it has helped develop an inclusive culture as a result because we are no longer in the dark across our silos of data. #### Cons Learning curve would be steep if you don't have dedicated team focused on learning. They give you every available resource to be successful but it would be easy to purchase and fail without a clear objective in advance. --- ### Exceptional value for our business - Overall rating: 5/5 - Reviewer: Markus R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I get very valuable visualizations from ERP data which are indispensable for our sales management and sales people. Easy to use and customize, e.g. get data from different data sources (even from Domino database), create dashboards, synchronize update intervals, manage user groups. Very flexible dashboard use: via web browser or embed to ERP, great mobile application to see own dashboards. Good documentation. The best part is unparalleled customer support. #### Cons You have to invest your time to learn the concepts of BI (same for all BI tools) and to setup data sources. It is essential to plan what you need to show and how. I investigated all major BI software and I am very pleased with Sisense. Not cheap but the value for money is great. --- ### SiSense as an OEM Solution - Overall rating: 4/5 - Reviewer: Collin S. - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered We use SiSense as an OEM tool in place of a traditional OLAP deployment. We chose SiSense due to the out-of-the-box nature of the product, as it was quick to implement within our stack. By far, the most impressive part of SiSense has been their customer success team. Edan has been an incredible success manager for us - professional, responsive, and informed. He's managed expectations on our end exceptionally well and accurately and gotten us the help we needed when we needed it. He's the primary reason four this 4-star rating - he's been simply fabulous. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The dashboard creation wizard is pretty robust and fairly easy to use. You will need an SME within the organization - this isn't a tool that I would simply throw at someone and expect them to learn in a few weeks, but that's largely due to the wide range of capabilities the tool has. However, the wizard is much more intuitive compared to a tool like Tableau. The UI of the dashboards is beautiful and offers a nice range of customization features. It's a much prettier dashboard than Tableau. Finally, the ability to write custom Javascript for formatting preferences has proven to be a very nice feature. #### Cons The cube processing itself is quite limited - this is not a big data tool. Cube builds on our dataset take almost two hours. Part of this has to do with our Elasticube design being suboptimal, but I would argue that just provides evidence that you need a very technical SME within your organization who has experience designing OLAP models. My major objection is pricing - they charge on multiple vectors; by cube and also by a user. It's complex and the costs ramp up very quickly. I wish they'd pick one vector to price on, as it would make both budgeting and affordability much better. --- ### Sisense is easy to use and a great tool for BI - Overall rating: 4/5 - Reviewer: OluwaTobi L. - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered The capacity to access data from different frameworks inside one tool allows us to continuously reduce the data silos at present. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to 'plug in' and connect a variety of tools within sisense is great. (API Integration). Sisense can handle large data sets which is easily view-able. The ability to bring in a number different data sources into one elasticube provides a great centralised data hub. From this we can quickly create dashboards. #### Cons There are some simple user friendly functionality pieces missing. Such as the ability to copy/ move folders across the platform. --- ### Robust and easy to use. - Overall rating: 5/5 - Reviewer: Eric L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Dynamic, active feedback on current metrics. This allows our radiologists to monitor their productivity throughout the day as well as receive alerts for critical cases that are about to exceed our turnaround time commitments. We have been able to realign our schedule and shifts to better meet the actual demands of our client hospitals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding process was especially well put together. I found the concepts easy to grasp and the product was much more powerful and much more he user-friendly than other BI solutions that I have tried. Additionally, the availability of plug-ins as well as other customizable features make this product very adaptable to my needs. #### Cons Haven't really found any serious issues. --- ### Sisense has exceeded our expectations on the product level and most certainly with their support! - Overall rating: 5/5 - Reviewer: William G. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Whereas our organization is working its way through the setup & implementation phase, we have so far seen how the product will not only improve upon our internal efficiencies, it will enable us to grant access to our client base/external users in a manner not easily available prior to our commitment to the product. The product itself is on the lower level of ease regarding navigation once the Elasticube is properly set up. Just as important as the product is the Sisense team itself. From our Sales Manager (Connor) to our Customer Success Manager and Onboarding Manager, each have expressed a sincere commitment to ensuring a successful & efficient implementation of the product. They have not left us with a sense that we were just sold a product and once the deal was closed, they were ready to move on to the next deal. #### Cons From our experience, the product definitely requires someone to be well-versed in SQL to complete the Elasticube setup. --- ### As we look to roll out to - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Market Research - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered The ability to access data & reporting from multiple systems within one tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use especially when it comes to building widgets Customer Support & Professional Services Implementation Support #### Cons Accessing Netsuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user) --- ### Highly Proficient data platform - Overall rating: 5/5 - Reviewer: Weinan S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Built in OLAP Cube and data warehousing, Data being imported need not to be fully transformed or shaped. User are able to create extra tables in the warehouse by writing SQL queries. #### Cons Web Based software while offers a lot of customization on the display, Knowledge of HTML, CSS, JS might be required to do further enhancement or visualizations if their selection does not provide the required plugin. --- ### Great Dashboard tool - Sisense - Overall rating: 5/5 - Reviewer: Srinidhi M. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered I have been using Sisense for quite sometime mainly for dashboard purpose where one can view their company’s performance updated in the real time. One stand out feature is that it can process huge data from different sources like a boss. We can also create our own columns in the sisense database(ElastiCube) using SQL commands. It is definitely one of the best intelligence product in the current market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It can easily process up data from multiple different data sources. Tool is self explanatory and it is easy to generate dashboard Beautiful visualization capabilities. #### Cons Missing a few critical connectors (e.g. Teradata) --- ### Great and Easy to Use - Overall rating: 5/5 - Reviewer: Dave B. - Verified reviewer: Yes - Industry: Publishing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered Transparency in our reporting to clients #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The ability to plug in a multitude of Data sources by dragging and dropping! Soo easy. Also, these are easy enough to use that you don't need to run out and hire a programmer for every change. #### Cons There reporting color schemes could be a little more vibrant, but this may be on us. I'd like to see more Templates for us to choose from. ## More reviews [Next reviews](https://www.softwareadvice.com/product/119281-Sisense/reviews/?page=2) --- Sisense Reviews, Pros and Cons - 2026 Software Advice