--- title: "HubSpot Marketing Hub Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of HubSpot Marketing Hub. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HubSpot Marketing Hub is a good fit for you!" source_url: "https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Marketing Automation Software](https://www.softwareadvice.com/marketing/automation-comparison/) / [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) / HubSpot Marketing Hub Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) Reviews [Alternatives](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/alternatives/) # HubSpot Marketing Hub User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 6,256 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 3,767 reviews (60%) - 4 stars: 2,046 reviews (33%) - 3 stars: 361 reviews (6%) - 2 stars: 54 reviews (1%) - 1 star: 28 reviews (0%) ### Most mentioned pros - It brings together tools for email marketing, landing pages, social media scheduling, and analytics in one platform, which makes campaign management much more efficient. - Overall it’s a great platform, using it in conjunction with Salesforce as our crm makes it easy to have the full power of Hubspot dedicated to marketing efforts whether it’s running campaigns, mapping out interest heat maps, tracking email connection rates, and more. - In my role I am able to easily ensure proper CRM hygiene of my prospects and use HubSpot's AI tools for email writing and discovery call notes. ### Most mentioned cons - Some customization features, such as advanced email template or landing page customization, can be somewhat limited compared to other platforms, which may not meet the needs of businesses looking for a fully tailored experience. - The high onboarding costs and high upgrade costs are not good value to our 50-person company and the customer service usually only directs you to some generic articles rather than a technical support team. - There are a lot of great functions, but they are hidden behind a paywall, and that paywall seems a bit too much. ## HubSpot Marketing Hub customer reviews Showing reviews 1-25 of 6,256 (page 1). ### HubSpot One Of The Best Platform To Use - Overall rating: 5/5 - Reviewer: Anna B. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered HubSpot deals promptly even without much training, it also allows its users to track contacts and much more #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It combines customer service, sales, marketing and a whole more in one platform and it's easy to use #### Cons I do not find anything that I do not like about HubSpot, it is a good platform to use especially for business --- ### Personalization to maximize repeat purchases and order values. - Overall rating: 5/5 - Reviewer: Timothy E. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It makes it easy and straightforward for any company to get started with email marketing. The selection of templates is excellent for creating stylish emails, and the default journeys you can create make it simple to quickly set up essential automations to engage with key leads. It has everything you need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros *Advanced segmentation; It offers advanced segmentation options that allow businesses to target specific groups of customers based on their behavior, purchase history and other data points. *Personalization; its personalization features enable businesses to tailor their email campaigns to the individual needs and interests of their customers, which can lead to higher engagement and conversion rates. *Automation; Businesses can set up automated email campaigns that are triggered by specific customer actions, such as abandoning a shopping cart or making a purchase. #### Cons HubSpot offers an incredible number of customization options. Some of them are somewhat hidden. To effectively use the tool, you need a certain understanding of it. --- ### It’s probably still the best one stop shop but has became complicated - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The fact that you can have everything in one place and track among channels. It’s our one source of truth. #### Cons It has became kind of complicated and almost a full time job to manage HubSpot effectively. Also, it’s very often that we find mistakes in reports and things that used to work suddenly don’t.. --- ### Powerful All-in-One Marketing Platform That Drives Results - Overall rating: 5/5 - Reviewer: Stacy S. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered The platform is intuitive, reliable, and continually evolving with new features and improvements. While there is a learning curve for some of the more advanced functionality, the available training resources and customer support have made it easy to maximize its value. Overall, HubSpot Marketing Hub has helped us streamline our marketing processes, improve lead generation, and better measure the impact of our campaigns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about HubSpot Marketing Hub is how it brings all of our marketing efforts into one centralized platform. From email marketing and social media scheduling to landing pages, forms, workflows, and campaign reporting, everything works together seamlessly. The automation capabilities have saved our team a significant amount of time by streamlining repetitive tasks and ensuring leads receive timely, personalized communication. #### Cons While HubSpot Marketing Hub is a powerful platform, some of the more advanced features are only available in the higher-tier plans, which can become expensive as your marketing needs grow. There is also a learning curve when setting up complex automation workflows and advanced reporting, especially for new users. Additionally, some customization options for emails and landing pages can feel limiting compared to specialized design tools. That said, the platform continues to improve with regular updates, and the overall benefits have far outweighed these minor limitations. #### Reasons for switching to HubSpot Marketing Hub A major factor in our decision was HubSpot's integration with our Genius ERP system. By connecting HubSpot with Genius, we can seamlessly share customer, quote, and sales data between our CRM and ERP, reducing manual data entry, improving data accuracy, and giving both our sales and operations teams access to more complete, up-to-date information. This integration has streamlined our workflows, increased efficiency, and provided better visibility throughout the entire customer lifecycle—from lead generation to project completion and ongoing customer support. --- ### Powerful All in One Platform with Great Automation, but Very Expensive to Scale - Overall rating: 4/5 - Reviewer: BRIJ K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered HubSpot has served as a highly efficient all in one platform that successfully streamlined our email management, lead tracking, and campaign automation. The user interface is incredibly clean and easy to navigate, which makes setting up complex workflows effortless. The platform delivers excellent performance and reliable customer support, but the steep pricing remains a hurdle for growing teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having email management, contact management, landing pages, and social media scheduling fully integrated into a single dashboard saves a ton of time and eliminates the hassle of switching between different tools. Powerful Automation: The workflow automation is highly reliable. It makes setting up drip campaigns, nurturing leads, and updating contact lists automatic and effortless. #### Cons While the starter tier is reasonably priced, the cost jumps drastically as your contact database grows or when you need more advanced features. It can quickly become unaffordable for small, growing businesses. Restricted Customization on Lower Tiers: The reporting and template customization options feel unnecessarily locked down in the basic plans, forcing you to upgrade to incredibly expensive premium tiers just for flexible reporting. --- ### Really Useful Once You Get Used to It - Overall rating: 4/5 - Reviewer: Swetha C. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros HubSpot Marketing Hub is convenient because a lot of the marketing work is in one place. Email campaigns, contacts, segmentation, tracking, and reporting are connected, so you don’t have to keep jumping between different tools. Once you get used to it, managing campaigns is pretty straightforward. #### Cons There are a lot of features, so initially it can feel like there’s too much going on. Some settings and reports take a little digging to find, and the more advanced features can get expensive depending on what your team needs. --- ### Versatile Platform - Overall rating: 4/5 - Reviewer: Ashley T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I would use HubSpot again and recommend it to others who are looking for a platform that does a little bit of everything. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing that I like the most about HubSpot was how versatile the platform is. There are so many tools you can use all for different tasks. You definitely get your money worth since it has so many different elements. It’s also pretty easy to learn how to use the tools once you explore. Hubspot also provides tools to help you learn and excel. #### Cons One thing I disliked about the platform is at first it can be overwhelming trying to learn how to use everything. --- ### Solid Automation but a Few Hiccups - Overall rating: 5/5 - Reviewer: Jessica P. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I love how the email drag‑and‑drop builder lets me pull in personalized content blocks and instantly preview how it looks on mobile, so I can tweak a campaign in minutes instead of waiting for the dev team. It’s saved me hours on each launch. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The workflow automation feels pretty solid, letting us trigger email sequences after form fills without manual clicks. I especially love the drag‑and‑drop editor for landing pages; it saved us hours each month, and the analytics dashboard is straightforward enough for the team. #### Cons The learning curve for advanced workflows is a bit steep, and the documentation sometimes feels out of date. The reporting UI can get cluttered when you have many campaigns which is kind of annoying, but otherwise it works well enough. --- ### A solid choice for B2B marketers in the UK - Overall rating: 5/5 - Reviewer: Amelia B. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I'm quite satisfied with HubSpot Marketing Hub. It's been a valuable tool for our marketing efforts, offering a range of features that make it easy to manage campaigns and track performance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We've found the email marketing tools in HubSpot Marketing Hub pretty solid, and the workflows are easy to set up. The analytics are also quite detailed and help us refine our campaigns. #### Cons Not a huge deal, but it took a bit to figure out how to properly use the contact scoring feature. Sometimes it's a bit finicky, and we have to restart the workflow. But overall, it works well enough. --- ### Expensive, but worth it depending on size. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fair. It's got a lot of bloat, and you likely won't use all of it if you have a small team. But as far as performance, it does exactly what it promises. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros A great tool for measuring and tracking email deployment. Expensive, yes, but the value is there for what you pay. #### Cons cost has been prohibitive for us, but when we have big campaigns, we'll re-up our sub with HS. It's there when we need it, but that's only at select times. --- ### Place it all together but expensive to small teams. - Overall rating: 5/5 - Reviewer: Dipati S. - Verified reviewer: Yes - Industry: Automotive - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered If you have a budget for expanding your business, then HubSpot is a great tool. Enabled me to structure my marketing life much better than with five different low-cost instruments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My favorite part is all of this is packaged in a single tool! I can manage my email campaign(s), social media posts and landing pages without having to switch between websites. My favorite part of that is the automation, it saves me a ton of time. #### Cons I find the one thing I can't stand is the price. Once you begin the addition of more contacts into the list, then the bill quickly skyrockets. Keep up with the expense is difficult for small businesses. --- ### Suitable for email marketing and/or contact organization. - Overall rating: 4/5 - Reviewer: Luis V. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, HubSpot Marketing Hub has proven to be a valuable resource in our sales process. It makes client communication and workflow management easier with multiple accounts. Some of the more advanced features have a learning curve to them but for email campaigns and contact organization, they are worth the few minor glitches. When I did need any form of assistance, the customer support departments have been receptive as well. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate HubSpot's consolidated nature for all my contacts and email exchanges. Having the ability to track the conversations and deal stages without having to hop from one tool to another is nice, as I work with both individual clients and larger clients. I've been utilizing the email template option when following up and am grateful to the information about open and click rates as it's helped me to fine-tune the way I am approaching individuals. #### Cons It might be a bit clunky for more extensive contact lists. I have had to deal with CSV formatting problems which involved a certain amount of trial and error. Moreover, if you're not familiar with the software beforehand, it can be overbearing to make more complex email workflows. A better onboarding experience for those areas would smooth the experience. --- ### Practical & Effective with great features. - Overall rating: 5/5 - Reviewer: Eric N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Honestly great for tracking campaigns, managing sequences, outreaching existing and potential customers. REally solid. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great Crm, easy to use, solid kpi tracking, integrates well with most applications. Easy to manage accounts and leads + they are always updating features and especially in the past year or so they have been quick to role out new features. #### Cons Duplicate creation, It would be easier especially for people in sales roles if companies that were lareg that maybe have a few domains could still be attached to the parent domain and then link and organise each sub domain and contacts connected. Can be a little messy with data sometimes but generally very good. --- ### Highly Recommend HubSpot Marketing Hub - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I would recommend HubSpot Marketing Hub as your go-to Marketing systems. It's very well thought off and you can do almost anything it with it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly. Great Automations. Amazing integrations with thrid-party tools. You can get as creative as needed! #### Cons There is nothing I mainly dislike. They are always improving the product and few updates happen on a weekly if not daily basis. --- ### Powerful all-in-one platform for inbound marketing teams - Overall rating: 5/5 - Reviewer: Dipak P. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, HubSpot Marketing Hub is a reliable platform for managing inbound marketing and lead nurturing. It’s especially useful for teams that want structured campaigns, automation, and clear visibility across the funnel without relying on multiple tools. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros HubSpot Marketing Hub works well as an all-in-one platform for email marketing, lead management, and automation. The interface is intuitive, workflows are easy to set up, and integration with CRM makes campaign tracking much smoother. #### Cons Pricing increases quickly as contact volume grows, and some advanced automation features are locked behind higher plans. Reporting customization could also be more flexible. --- ### Excellent tool, high price tag. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience with the tool and it works great for us now, but unlocking the next stage will come with an enormous price tag. This tool is best suited for teams that will take full advantage of its capabilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This platform feels very cohesive and brings together everything we need for our very small marketing team. The interface is polished and user-friendly. The biggest highlight for us is probably the reporting functionality #### Cons Cost is the biggest barrier for us. Some of the more powerful features are locked behind higher-tier plans, so it’s easy to outgrow the lower-cost options. The pricing jumps significantly from the lower tier to the higher one. --- ### All-in-One Marketing Powerhouse for Scalable Growth. - Overall rating: 4/5 - Reviewer: Christine C. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros What I liked about HubSpot Marketing Hub is how seamlessly it connects email campaigns, landing pages, automation workflows, and analytics in one intuitive dashboard. The automation tools are powerful yet easy to configure, making it simple to nurture leads at scale. Its built-in CRM integration keeps marketing and sales aligned, while detailed reporting gives clear visibility into what’s actually driving conversions. #### Cons HubSpot Marketing Hub costs can increase quickly as you scale contacts or unlock advanced features. Some customization options also require higher-tier plans, which may not suit smaller budgets. --- ### A great tool for SMB - Overall rating: 4/5 - Reviewer: Logan B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered HubSpot is an excellent CMS tool to manage all aspects of your business. The degree of ease and free classes to learn the system are amazing and get you up and running fast. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I loved how easy it was to manage my leads from one location. I could market to them, have them fill forms on the landing pages I built, and update it inside the Hub. Truly an all-in-one tool. #### Cons Lack of customizability unless you are willing to pay a premium price. Price tiers can be steep jumps. --- ### Whole guest engagement. - Overall rating: 5/5 - Reviewer: Patricia G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We needed a way to track guest interactions apart from just a simple email list. This system provides us with an entire picture of our customer service and marketing efforts put together. It is powerful but has a steep learning curve as a small team you are trying to juggle daily operations. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having all our emails, contacts, marketing interaction in one single dashboard is incredibly convenient. #### Cons The onboarding process is complex and take a long time to really understand. The pro features are priced out of reach for smaller hospitality businesses like ours. --- ### Better for getting leads - Overall rating: 5/5 - Reviewer: Lindsay B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love his CRM because I can see when a prospect sends us a message, if he already has an open deal or if a brand new lead. No more struggling on different channels. #### Cons The learning curve is huge with Huspot. I spent more time watching tutorial videos than actually using it. --- ### Outdated UX - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros well-known and well-integrated with other platforms and softwares which makes it easy to use. Good features for CRM. #### Cons Expensive. The UX design and navigation is not very clear. Hard to navigate when you are new the the software. Not friendy UX. --- ### My favourite marketing platform - Overall rating: 5/5 - Reviewer: Kaycee C. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I have been using hubspot with other marketing tools for years and found that hubspot is always my favourite one. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a lot of useful functions and tools for both email marketing and social media posts and ads management. #### Cons The automation of the tool is not the easiest. I took a few lessons to learn it but it’s worth it so much. --- ### Powerful All-in-One Marketing Tool - Overall rating: 5/5 - Reviewer: Ismael V. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to use and how everything, email, social, automation, and analytics, is all in one place. It makes marketing much more organized and effective. #### Cons Sometimes it can be a little expensive, and a few advanced features are only available on higher-tier plans. --- ### HubSpot Marketing Hub Review - Overall rating: 5/5 - Reviewer: Shannon H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HubSpot marketing hub has helped me tremendously with lead generation and management. Hubspot is built off of a comprehensive CRM. This allows me to manage every aspect of my leads from the moment I get their email. I can reviw in-depth analytics and real-time reporting. In addition I have access to up to the minute data about any lead. I highly recommend this product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can review in-depth analytics and real-time reporting. #### Cons I honestly have no negative aspects to report at this time. --- ### Lots of features - little too pricey! - Overall rating: 4/5 - Reviewer: Kate W. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really impressed with the set up and customer support, however for a smaller business who needs to dip into different features the pricing just gets too expensive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support was good. There are a lot of integrated features which can make using it a kind of one stop shop for the user if you can switch everything over. #### Cons For what we needed it was too advanced and too expensive to justify using all the features. We found it cheaper to use different companies for the different areas than all the features at Hubspot. ## More reviews [Next reviews](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/?page=2) --- HubSpot Marketing Hub Reviews, Pros and Cons - 2026 Software Advice