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HubSpot Marketing Hub Reviews

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# HubSpot Marketing Hub User Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(3,763)

4

(2,042)

3

(361)

2

(54)

1

(28)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.4

Value for money

4.2

Functionality

4.4

* * *

### Pros

"It brings together tools for email marketing, landing pages, social media scheduling, and analytics in one platform, which makes campaign management much more efficient."

"Overall it’s a great platform, using it in conjunction with Salesforce as our crm makes it easy to have the full power of Hubspot dedicated to marketing efforts whether it’s running campaigns, mapping out interest heat maps, tracking email connection rates, and more."

"In my role I am able to easily ensure proper CRM hygiene of my prospects and use HubSpot's AI tools for email writing and discovery call notes."

### Cons

"The high onboarding costs and high upgrade costs are not good value to our 50-person company and the customer service usually only directs you to some generic articles rather than a technical support team."

"Hubspot is quite expensive, so it's not a 10/10 fit for a small business like mine. While the tool has capability to help me scale, I would likely need an investment to justify the cost at this point."

"Some customization options also require higher-tier plans, which may not suit smaller budgets."

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HubSpot Marketing Hub Reviews, Pros and Cons - 2026 Software Advice