# Engage Software Reviews, Demo & Pricing - 2026 > Review of Engage Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/12664-engage-chat --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Engage Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Engage 2026: Benefits, Features & Pricing Wondering if Engage is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Engage 4.2 [(6)](https://www.softwareadvice.com/product/12664-engage-chat/#reviews) Pricing Starting at $7.00 per month ### About Engage Engage Live Sales Chat is a cloud-based live chat platform. It offers widgets that can be added to a website that allows site visitors to locate and initiate live messaging with team members. Customers can utilize the chat feature from devices such as computers, smartphones, tablets and other Internet-connected devices. Engage Live Sales Chat allows customers to return at a future time and then find and re-initiate their chat with the same agent they interacted with previously. The system offers live directories of customer-facing sales and support staff. This enables web-based visitors, customers and prospective customers to the detail of the executive whom they will be chatting with. Engage Live Sales Chat is suitable for mid-sized and large companies in various industries, including banking, financial, e-commerce, mortgage, retail and real estate. Services are offered on per user per month basis. Support is available through an online form. Wondering if Engage is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Engage User Interface ## Popular Engage Alternatives Main Product Engage 4.2 [(6)](https://www.softwareadvice.com/product/12664-engage-chat/#reviews) Ratings Breakdown - 4.17Ease of use - 4.20Value for money - 4.0Customer support - 4.33Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16383)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24125)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1725)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price ## Engage Pricing and Plans Starting price: $7.00 per month Free Trial Free Version Basic $7.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Engage Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Engage Contact Management Lead Management Meeting Management Real-time Consumer-facing Chat Reporting/Analytics ## Engage User Reviews Overall Rating 4.2 Ratings Breakdown 5 50% 4 17% 3 33% 2 0% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.2 Customer support 4.0 Functionality 4.3 Have you used Engage and would like to share your experience with others? Sage C. Verified reviewer Human Resources 10000+ employees Used weekly for less than 6 months Review source Reviewed May 2019 LOVE the time saving software! 5 Ratings Breakdown 4 Ease of use 5 Functionality Pros: It allows you to mass send emails and contact your clients and prospects virtually anywhere and within a timely manner. Great concept! Cons: I only gave 4 stars on ease of use because it is difficult to access through salesforce and navigate. Read More LN Luciano N. Verified reviewer Education Management 501-1000 employees Used weekly for less than 6 months Review source Reviewed May 2026 Good With a Few Hiccups 4 Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Easy to use with the "omnichannel" inbox feature with custom widgets to streamline the customer visitors to the website. It allows quick and easy sales managements with customer and sales reporting. Customer support is there also to help with assistance. For what you get it is good value for money! Cons: Sometimes the User Interface can be quite laggy and learning the software can be quite a steep curve Read More RS Rebecca S. Verified reviewer Environmental Services 11-50 employees Used daily for less than 12 months Review source Reviewed January 2026 Definitely worth a shot! 3 Over all ive had a good experience no complaints from me or anyone I know who has used engage that’s why I started using them Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and ticket management are what I loke most abiut engage. Ticket management is very important Cons: Not much I didn’t like honestly it’s pretty self explanatory and if anything youre not understanding support is very helpful Read More QS Quincy S. Verified reviewer Computer Networking 11-50 employees Used weekly for less than 12 months Review source Reviewed March 2025 Engage Overall Review 5 Engage overall me and my company enjoy the fact that it ensures that the chat interface is user-friendly and that agents communicate clearly and concisely. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Having the tools designed for certain goals for example increasing sales, building brand awareness, or even to make customer service more efficient. Cons: Not having a in-person conversations, live chat can feel less personal and could possibly make it harder to build rapport with customers. Read More JC Jennifer C. Construction 11-50 employees Used weekly for less than 12 months Review source Reviewed August 2018 Very pleased with this program! 5 Overall I really enjoy the program. I am able to give feedback to my co workers and see how my job performance is measured by others. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It gives my customers and vendors the ability to provide a rating based on their experience quickly. Cons: I am having the worst trouble setting up my own picture still. Read More KH Kendra H. Industrial Automation 501-1000 employees Used daily for more than 2 years Review source Reviewed April 2018 We use Engage everyday, I have had good and bad experiences, please see below for further details 3 It maintains all of our torque equipment information such as calibration, repair and any other pertinent information. We also use it on our gage side to maintain hand held gages for calibration, repair and other pertinent information Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: Engage is easy to navigate and I have found that training new employees on the use of Engage is simple as well. We have our own work instruction on how to use Engage but most employees catch on very quickly hands on. Cons: We are ALWALYS having reporting issues, we get consistent errors pulling reports, shutting down and reloading a few times usually helps but it is painful and time consuming. Also if you do not buy the extra customer support package we have found customer support can be quite rude Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended Live Chat Software [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24125) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16383) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4465) Recently recommended **0** times Stuck Between Options? 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