---
title: "DealRoom Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of DealRoom. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if DealRoom is a good fit for you!"
source_url: "https://www.softwareadvice.com/product/131647-DealRoom/reviews/"
page_type: "reviews"
language: "en"
---

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DealRoom Reviews

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[Overview](https://www.softwareadvice.com/product/131647-DealRoom/)

Reviews

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# DealRoom User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 247

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.6/5
- Value for money: 4.4/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 158 reviews (64%)
- 4 stars: 68 reviews (28%)
- 3 stars: 21 reviews (9%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- We are using it for some internal due diligence with various divisions and global resources so it has made it easy to delegate to the appropriate teams directly rather than having a middle man manage the internal delegation.
- It allows one document to be uploaded to the dealroom while utilizing that document for various requests it fulfills.
- The general logic., flow, functionality and features are very handy and useful

### Most mentioned cons

- A little difficult to find and organize your files and create links.
- Too many email notifications received on a daily basis can cloud what is important.
- Sometimes downloading files with their index number can be an issue.

## DealRoom customer reviews

Showing reviews 1-25 of 247 (page 1).

### Complete, accessible and easy to use.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Investment Banking
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: July 2019
- Review source details: This review was submitted organically. No incentive was offered

The platform is great. It offers an exclusive feature so I can upload and manage request list! It is easy to use and I have no headaches about additional volumes, since they offer unlimited volume.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Incredible Project Management features and unlimited volume on a monthly subscription!

#### Cons

It can take 30 min. for support response.

#### Reasons for choosing DealRoom

Unique Project Management features Unlimited volume Monthly subscription Easy to use

#### Reasons for switching to DealRoom

The previous vendor charged additional expensive fees for volume and they do not have the colaboration features.

---

### Most responsive and innovative dataroom provider in the market right now

- Overall rating: 5/5
- Reviewer: Curtis S. C.
- Verified reviewer: Yes
- Industry: Financial Services
- Product usage: Used daily for more than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very easy to use

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love task tracking feature that is unique to the DealRoom software and the fact that you can control permissions down to the individual file level, but what I like the most about this software is the customer suppport. The CEO personally reads and sometimes responds to customer inquiries and requests for features. Additionally, the customer support team is extremely responsive and works to resolve your issue within 24 to 48 hours.

#### Cons

There are certain features that I would like to see in the group permissions management section, but I have been told the team is already working on it and the new feature should be out in 1-2 weeks!

---

### DealRoom - Gets The Job Done But Leaves More To Be Desired

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 5001-10000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It achieves it's basic purpose but there are other data rooms with enhancements that provide a better experience.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 2/5

#### Pros

The bulk download capabilities, the organization by data room when you are in multiple, and the ability to view documents without downloading them.

#### Cons

There is no feature to sort all documents by upload date so that you can see what is new since you last logged in. Some other data rooms have a feature where you can sort new documents by your last login date or by new documents since a particular date you choose.

#### Vendor response

Hello! Glad to hear you are happy with the bulk download capabilities. In the top right above the Home folder you can click Recent Files to show what has been last uploaded and sort by date. Thanks so much for the feedback and hope you use us again soon!

Replied July 2018

---

### Extremely easy to use.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the functionality of the software. There are some very helpful features and the software is very user friendly.

#### Cons

I would like the option to have multiple admins. I would like to be able to customize the software a little bit more.

#### Vendor response

Thanks for the positive feedback! You are actually able to add more that one person into the admin group and give other groups admin abilities as well. Happy to get in touch and go over those features. Thanks again for the review!

Replied July 2018

---

### The Art of the DealRoom

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

For starters, this company has A+ customer service. Whenever I need help or have issues, they're very quick to help out. Also really love how DealRoom allows all stakeholders in the deal to communicate together in a timely fashion. The ability to track tasks is also a lifesaver--when perusing through hundreds of deals a week, it gets quite hectic without software.

#### Cons

One thing I think the software could improve on is integration with other software (ie Outlook). Also has somewhat of a learning curve, but so do most software products. Very happy overall.

#### Vendor response

Thanks for the great feedback! Happy to hear our team has been helpful and the platform itself has made your process more efficient. Also, appreciate the feedback on integrating with other software, we are always looking for ways to improve. Thank you for taking the time to leave us a review!

Replied April 2019

---

### Dealroom Review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

One of the most enticing points of the DealRoom software is the fee structure. Not having to worry about page count is a relief.

#### Cons

Although almost everyone downloads the files to view, the document viewer could be enhanced.

#### Vendor response

Thanks for the feedback! Happy to hear the flat one time fee worked well for you. Appreciate the high recommendation and hope to work with you again!

Replied December 2018

---

### DealRoom Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use. Very user friendly so I find ways to use it.

#### Cons

Clients sometimes go into junk. It can be very helpful though.

#### Vendor response

Thank you for the review! Appreciate the high marks and strong recommendation. Glad to hear the interface was user friendly!

Replied December 2018

---

### High quality and reliable

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Company size: 11-50 employees
- Product usage: Used other for less than 12 months
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Virtual data room to track buyers and provide them access to sensitive company documents for their due diligence.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The security and ease of use is very helpful. We are able to get potential buyers all of the relevant documents in a concise manner and to track who is reading what documents.

#### Cons

Being used to other virtual data room databases, it takes a bit of time to get up the learning curve on the nuances of DealRoom versus others.

---

### Greater Idea, Even Better Execution

- Overall rating: 5/5
- Reviewer: Collin D.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 5001-10000 employees
- Product usage: Used other for free trial
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I liked that the workflow through the tool centered around what is most important in M&A transactions - getting things done. With the focus around Requests, DealRoom allows you to easily understand what needs to get done and who is responsible for outstanding items. The platform is simple and doesn't try to over-complicate the workflow for M&A pipeline management.

#### Cons

The focus on agile M&A can be a double-edged sword - while it helps get things done more quickly and introduces flexibility into your process, it isn't always what traditional M&A personnel are used to dealing with. For example, with the "Requests" approach not being named "transactions" or "playbook tasks" there can be some hesitation from the old-guard to adopt such a tool.

#### Vendor response

Thanks for the review Collin! Our goal is to provide tools to help simplify the M&A process and allow for better collaboration and communication. Happy to hear you had a good experience with the trial and feel free to get in touch with us if you have further questions! Thanks again!

Replied March 2019

---

### Platform

- Overall rating: 5/5
- Reviewer: Daniel R.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: December 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

The "recent files" section, which enables you to see the things that are being uploaded at the moment

#### Cons

Having a hard time with the preview of documents

#### Vendor response

Appreciate the high recommendation and nice review Daniel! Glad to hear the recent files tab was helpful in your process. Thanks again!

Replied December 2018

---

### DealRoom Review

- Overall rating: 5/5
- Reviewer: WES F.
- Verified reviewer: Yes
- Industry: Investment Banking
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We are managing the diligence process of several M&A transactions. DealRoom allows the transfer of documents to multiple parties with the ability to individually set groups permission schedule. Further their analytics tab allows us as the sell side adviser to see who has been active in the data room or not, providing a little bit of visibility on the investors interest levels.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like how user friendly the platform is. One of my favorite features is the ability to relabel the documents index order if necessary, unlike most competitors.

#### Cons

I wish it had a Q&A feature similar to most competitors. One other feature I would suggest is the ability to "white label" the platform allowing a more personalized feel (company logo in the corner).

#### Vendor response

Thanks Wes! Glad the relabeling of indexes was useful for you. I would advise checking out DealRoom with our Request tab. This allows for diligence management and Q&A along with the document storage. We also have added the ability to white label! Feel free to get in touch if you have more questions about it. Thanks again!

Replied July 2019

---

### Great product for virtual data room

- Overall rating: 5/5
- Reviewer: Matthew B.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with the software tool is very good. It is great to work with on deals.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how easy it is to use the dealroom virtual data room. Very easy to search for the files I want to find.

#### Cons

It is sometimes challenging to use DealRoom from my mobile device. A mobile application version would be helpful.

#### Vendor response

Thanks for the review, Matthew! Glad to hear you've had a positive experience with DealRoom!

Replied September 2021

---

### Much needed platform for banking with exceptional ease of use

- Overall rating: 5/5
- Reviewer: Ovais S.
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Deal Marketing, Documents Upload, Documents Receiving from Clients, Investor Access to Deals

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Dealroom has multiple features that make it easy to use, including very clear and user friendly interface, drag and drop options, pulling and downloading due diligence list directly

#### Cons

Absence of Microsoft outlook plugin as well as inability to update/track deal marketing progress so you can categorize deals in terms of their status.

#### Vendor response

Thanks for the review Ovais! Glad you've had a good experience with direct diligence management and appreciate the feedback on deal tracking, definitely something for us to look into. Thanks again!

Replied July 2018

---

### Dealroom does exactly what it is supposed to do

- Overall rating: 5/5
- Reviewer: Rick M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Data storage, security and organization features are most important to this user.

#### Cons

I can't think of specific items I would change about this software.

#### Vendor response

Thank you for the review, Rick! Happy to hear DealRoom has been easy for you to use!

Replied September 2021

---

### Overall a good product

- Overall rating: 4/5
- Reviewer: Adam P.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall experience was very positive.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

DealRoom has a lot of good features and is well organized. It is particularly well suited to the due diligence process.

#### Cons

There were a few features that could be improved, such as the lack of automatic notifications for changes to a persons access credentials.

#### Vendor response

Happy to hear you had an overall positive experience Adam! Diligence management is a major priority for us so glad it was well suited for your process. Thank you!

Replied July 2019

---

### Loved the functionality

- Overall rating: 5/5
- Reviewer: Efrain T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use and do admin of your various groups using the data room. I really liked their request tracking feature and the project management capabilities to get all of the due diligence requests completed on time. The support team was fantastic to work with and always answer our questions on a timely basis. I had worked with the large virtual data room providers in the past and this is a major improvement in functionality and ease of use versus what I was used to.

#### Cons

Nothing meaningful I can add here as I pretty much liked just about everything I got with this software.

#### Vendor response

Thanks Efrain! So glad to hear using requests to manage your diligence process has worked well and our team has been supportive for you. Appreciate the kind words and you taking the time to leave a review!

Replied March 2019

---

### Excellent customer service!

- Overall rating: 5/5
- Reviewer: Luke R.
- Industry: Investment Management
- Company size: 11-50 employees
- Product usage: Used other for less than 6 months
- Reviewed: October 2018
- Review source details: This review was submitted organically. No incentive was offered

The best part about using DealRoom by far was my experience with the customer representative, my customer success manager throughout the process. She chatted with me while in the portal, offering tips to ensure I took the best advantage of Deal Room's features. Even after I left the portal, she continued to follow up, doing everything within her power to guarantee I had a 10/10 experience. No other VDR platform I've used has even offered that type of personal support. And on top of that, she was one of the strongest, most courteous, and most helpful customer success manager's I have encountered in any product or service I have ever used!

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have experience with a few different Virtual Data Room platforms: Merrill DataSite, Donnelly, etc. Most platforms focus only on privacy and functionality at the expense of general user interface. I found Deal Room to be incredibly easy to use, despite having never used it before. This ease of use was greatly augmented by my experience with my customer success manager, who I will describe below.

#### Cons

There was very little not to like. The software did exactly what I needed it to.

#### Vendor response

Thanks for the review Luke! Good to hear you've had a positive experience with DealRoom compared to other providers and happy to hear the interface was intuitive and easy for you to use. Also, thank you so much for the kind words about our customer success manager! Glad to hear our team is doing their best to help you and we are grateful for the feedback. Appreciate you taking time for the review!

Replied November 2018

---

### Very easy to use!

- Overall rating: 4/5
- Reviewer: David F.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very good!

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It was easy to follow as a user and allowed me to get the information I needed fast.

#### Cons

I have no material cons related to the software.

#### Vendor response

Thanks for the positive feedback David! Glad to hear everything was intuitive and easy to use. Appreciate you taking time to leave a review@

Replied September 2021

---

### DealRoom Review

- Overall rating: 4/5
- Reviewer: Andrew R.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

The interface's ease of use; quick ability to download documents; ease of sharing access permissions

#### Cons

From time to time I have gotten inaccurate and/or misleading results when using the "search" function.

#### Vendor response

Thanks Andrew! Glad the interface was easy to use and appreciate the feedback on search functionality. Thanks again!

Replied August 2020

---

### Glad I made the switch

- Overall rating: 5/5
- Reviewer: Michael M.
- Verified reviewer: Yes
- Industry: Investment Banking
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

So far, so good. It has all the functionality I need and more, and the pricepoint is perfect - the biggest drawback to a lot of these systems is the price, but I haven't found that an issue here.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

So far, I've really enjoyed the overall functionality. I've worked with 2 other data room systems, and they were pretty good too but quite pricey and I wasn't getting anything extra from them.

#### Cons

So far, nothing wrong. Above, I gave customer service 5 stars - the truth is that I haven't used their customer service yet. That's a positive, I suppose.

#### Vendor response

Thanks for the great review Michael! Glad you've had a great experience so far and the platform has all the functionality you are looking for. Thanks again!

Replied September 2020

---

### Difficult to download and unzip files

- Overall rating: 3/5
- Reviewer: Alice H.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 2/5
- Functionality: 3/5

#### Pros

Easy to filter by most recent files. Folder navigation is intuitive

#### Cons

Very difficult to download files -- zipped files are typically impossible to unzip because the file paths are too long and the dataroom doesn't give you the ability to truncate files

#### Vendor response

Thanks for the feedback Alice and glad navigating the platform is intuitive! Admins have the ability to identify long file paths and shorten them so Windows is able to unzip the file. Appreciate the suggestion on auto truncating! Hope to work with you again and improve your experience. Thanks!

Replied February 2021

---

### DealRoom Review

- Overall rating: 5/5
- Reviewer: Bruce H.
- Verified reviewer: Yes
- Industry: Investment Banking
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, DealRoom has been great but maintains room for improvement.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use and the quick response time has been critically helpful

#### Cons

The alerts received when documents are uploaded by the client could be made easier to sift through. Currently, you'll have to carefully look through the email alert whereas other DR providers alerts really throw the newly uploaded docs into your face. Anything to free up bandwidth.

#### Vendor response

Thanks Bruce! Glad the platform has been easy to use and you've gotten quick response time. Appreciate the feedback on notifications, that helps our team continue to improve user experience. Thanks again!

Replied March 2019

---

### Simple and Quick

- Overall rating: 5/5
- Reviewer: Pam M.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

DealRoom is a great way to access confidential documents in an organized and quick manner. A team activity was very successful due to collaboration. DealRoom housed everything and kept us moving through to completion.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 3/5

#### Pros

I liked the preview function prior to downloading documents. I use a Surface pro and scanning pages was very efficient. Documents did not seem buried; easy to find.

#### Cons

Nothing, I just needed to be connected to view documents.

#### Vendor response

Thanks for the review Pam! Happy to hear the room was simple to use and kept everything organized! Appreciate you taking time to give us feedback. Thanks again!

Replied March 2019

---

### Great dataroom support

- Overall rating: 4/5
- Reviewer: Bryan K.
- Industry: Banking
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease of use Secure data transfer for confidential documents easy investor access via group creations

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We love the ease of use for our due diligence process. This platform allows a streamlined process to request and receive documents.

#### Cons

We wish that there were office plugins so that files can be saved directly within dealroom and easing up our overall use.

---

### Great support and versatility for different customers

- Overall rating: 5/5
- Reviewer: Peter D.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I found the software to be easy to use and the request tracking functionality makes it easy to communicate with different groups.

#### Cons

We were able to learn how to use it quickly and found it to be an excellent product!

#### Vendor response

Thanks for the review Peter! Appreciate the kind words and glad the platform was easy to pick up. Thanks again!

Replied July 2020

## More reviews

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DealRoom Reviews, Pros and Cons - 2026 Software Advice