# Dispatch Software Reviews, Demo & Pricing - 2026 > Review of Dispatch Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/131902-Dispatch --- [Home](https://www.softwareadvice.com/) / [HVAC Software](https://www.softwareadvice.com/field-service/hvac-comparison/) / Dispatch Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/131902-Dispatch/reviews/)[Alternatives](https://www.softwareadvice.com/product/131902-Dispatch/alternatives/) # Dispatch 2026: Benefits, Features & Pricing Wondering if Dispatch is right for your organization? Our HVAC Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Dispatch 4.0 [(43)](https://www.softwareadvice.com/product/131902-Dispatch/reviews/) Pricing Starting at $129.00 per month ### About Dispatch Dispatch is a purpose-built platform for Home Service Enterprises that rely on independent service professionals to deliver a world-class customer experience. We make it easy by centralizing all service interactions onto one platform with our flexible suite of solutions that minimize friction, maximize customer experience, and provide real-time visibility across all field operations, helping enterprises own every service experience and create lifelong customers. Our solution integrates with your existing systems to provide a seamless experience for your team, optimizing your service operations, and providing a level of performance insight not previously possible. Onboard and manage your network, easily create and send jobs, understand job status and customer satisfaction, and communicate directly with your network, all in one place. The mobile app is available for iOS and Android devices, where technicians can view information on upcoming jobs, including customer history, and get directions to the service location using the device’s GPS. Customers can track their technicians in real time with the location tracker and receive automatic reminders about upcoming service. Our d... edicated engagement team maximizes service provider adoption and usage by providing personalized training and support. Dispatch offers services on a monthly subscription basis that includes support via phone, email and through an online knowledge base. Wondering if Dispatch is right for your organization? Our HVAC Software selection experts can help you in 15 minutes or less. ## Dispatch User Interface ## Popular Dispatch Alternatives Main Product Dispatch 4.0 [(43)](https://www.softwareadvice.com/product/131902-Dispatch/reviews/) Ratings Breakdown - 4.14Ease of use - 4.08Value for money - 3.92Customer support - 4.07Functionality Pricing Starting at $129.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5256)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price ## Dispatch Pricing and Plans Starting price: $129.00 per month Free Trial Free Version PRO $129.00 flat rate, per month Plan includes: - Create Unlimited Jobs - Schedule & Assign Unlimited Appointments - Create Estimates/Invoices - Offline Credit Card, Cash, Check Payments - Track Field Staff & Technicians - Automated SMS, Email Notifications - Access to Web and Mobile Apps - Capture Job Notes & Photos - Customer and Billing Item Import PLUS $0.00 flat rate, per month Plan includes: - Payment Processing - Selection of Processors - Agenda View in Mobile apps - Outbound Technician Call Masking - Automated QuickBooks Online Syncing POWER $379.00 flat rate, per month Plan includes: - Service Area Group Management - Public Review Builder - Technician Travel Reporting - Custom Forms (up to 3) Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dispatch Features - Popular features found in HVAC Billing & Invoicing Calendar Management Customer Database Electronic Payments Inventory Management Location Tracking Maintenance Scheduling Mobile Access Service History Technician Management - More features of Dispatch Accounting Integration Alerts/Notifications Automated Scheduling Availability Management Compliance Tracking Contact Database Contract/License Management CRM Customer History Customizable Forms Dispatch Management Document Storage Electronic Signature Employee Database Employee Scheduling Estimating File Storage GPS Historical Reporting Job Management Job Tracking Mobile App Payment Collection in the Field Performance Metrics Quotes/Estimates Reminders Reporting/Analytics Routing Scheduling Self Service Portal Skills Tracking Status Tracking Task Scheduling Third-Party Integrations Time & Attendance Variable Workforce Work Order Management ## Dispatch Integrations HubSpot Marketing Hub Integration rated undefined from -1 review NetSuite Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Marketo Engage Integration rated undefined from -1 review See all 9 integrations ## Dispatch User Reviews Overall Rating 4.0 Ratings Breakdown 5 53% 4 21% 3 9% 2 7% 1 9% Secondary Ratings Ease of Use 4.1 Value for money 4.1 Customer support 3.9 Functionality 4.1 Marz M. Verified reviewer Used daily for less than 12 months Review source Reviewed December 2017 We switched from another dispatch system to Dispatch Me and love it! 5 It is easier to manage and everyone is able to use this system. We are now able to go paperless. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Tracking our technicians was a great feature for me and the office staff. I also like that we can submit reviews to popular social media sites. Cons: Having the pages of the map and information or schedule all on the same page. Also the mobile app doesn't have the ability to edit. Read More JJ Jonte J. Verified reviewer Warehousing 501-1000 employees Used monthly for less than 2 years Review source Reviewed December 2024 Dispatch review 12/30/24 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Easy to use, great customer service. Reliable. Cons: Didn't have much offers for trucks with pipe racks. Reasons for switching to Dispatch Cheaper pricing, offers more vehicle options. On track tracking. Read More KS Kimona S. Verified reviewer Construction 2-10 employees Used daily for less than 6 months Review source Reviewed May 2026 Dispatch Can Be More Competitive 4 It was good until the cons came up. There are other issues that I can't mention off the top of my head. The taxes section is incorrect, it does not match the area the customer resides and that causes issue with filing taxes. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: The basics were there: customer information, time/ date, the ability to edit those and see the change immediately. Cons: Not being able to change the customer notes. not being able to see the current day without selecting "today". Read More KB Karrie B. Verified reviewer Construction 2-10 employees Used daily for more than 2 years Review source Reviewed October 2025 Dispatch an ok system for HVAC 3 Dispatch for us, was a step up from using Google Calendar. For the overall dispatch and scheduling has been ok. Good means for communication from the field to the office. We used the invoicing section for a time but it did not meet our needs. Ratings Breakdown 5 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: Dispatch overall was super easy to implement and easy to use for scheduling. Easy one-way communication with customers from technicians in the field. Field techs liked the ability to review job on cell phones. Cons: When using the invoicing system, there was no way to edit or make changes as the job progressed if an error occurred or additional items needed to be added. Inability to color-code job types within the schedule display. No ability to do a vertical schedule, only linear, so you can not view multiple days at one time. Poor reporting ability. Reasons for choosing Dispatch More than we need and cost is prohibitive Reasons for switching to Dispatch Inability to actually have job info and no way to really capture customer data like a CRM Read More MA Michelle A. Verified reviewer Construction 2-10 employees Used daily for more than 2 years Review source Reviewed March 2020 Useful for small business and large business alike 4 I feel like I'm ahead of the technological game against my competitors. It makes my small 3-man company appear like a giant, which improves my image to customers and their comfort towards working with small businesses. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I enjoy Dispatch.me very much. It has helped streamline my appointments for my technicians as well as streamline my flow of work. The ability to talk to customers via messaging is not only easy, but vital to some consumers who have a difficult time hearing on the phone or getting voicemails. It's also been a good backup to my calling system, showing the customer proof that I've attempted contact in several other ways besides just telephone, which is sometimes disputed. Cons: At first, the changes made to Dispatch.me were large and very disruptive. Years ago when it first released, it felt like it was crashing often. Now recently, the changes have been very subtle and easy to adjust to. Sometimes there are glitches, but they're not usually work-altering problems, and they're fixed relatively quickly. Reasons for switching to Dispatch Setmore is clunky, has too many steps for everything, and doesn't feel like it fits the needs of my contractors. I feel like it's a program better suited for hairdressers or makeup artists who have customers come to their homes/places of business, than it is suited for a contractor visiting customer homes. Read More BT Becky T. Verified reviewer Retail 11-50 employees Used daily for less than 12 months Review source Reviewed August 2019 Dispatch review 4 How much easier it is to keep track of our jobs and what it happening with them. We switched to Dispatch because we are working for American Home Shield and they use this software and it just made our work for them more streamlined. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I like how easy it is to use, how quick you can learn how to use it. Cons: The limited amount of reports that you can print. I can't delete duplicate customers on my own without contacting support to do it for me. Reasons for switching to Dispatch Because American Home Shield uses or recommended Dispatch, so we switched to streamline the job process. Read More JH Jennifer H. Verified reviewer Utilities 2-10 employees Used weekly for less than 2 years Review source Reviewed June 2025 Dispatch is great! 5 Overall my experience has been really good. It helps me do be more efficient and productive. It induces better performance from the technicians too. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Dispatch is a mind reader! Its THE perfect companion for service coordination. Streamline and user friendly too! Cons: Maybe more space for note taking for individual jobs. Also more space for saving notes for just the dispatch and office personel. Read More BJ Bonnaud J. Verified reviewer Hospital & Health Care 51-200 employees Used monthly for less than 2 years Review source Reviewed April 2025 Ensured effective delivery management system for intelligent logistics 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I found out that the Dispatch solution is best suited for large numbers of drivers since it keeps them all in check. The benefits of the delivery management software include the ability to properly manage routes to have the packages delivered at the appropriate time. Cons: The only limitation that I encountered were minor problems with real-time tracking. This would affect the tracking data and decrease the possibility of knowing the delivery position to the customers which at some instances caused confusion in terms of delivery. Read More VR Verified Reviewer Used daily for less than 12 months Review source Reviewed March 2017 Price per month excessive for 'subscription features-Customer Set Up Quirky 3 Ratings Breakdown 2 Ease of use 1 Value for money 4 Customer support 4 Functionality Pros: It could be a useful tool if not for the cost. Gives ability to enter notes for each customer/address. Gives mapping ability to see where calls already scheduled are located and where new ones are in vicinity. En Route feature is nice to advise customers you are on the way BUT it is way too aggressive in giving frequent updates to the customer on your every move while on the way. Keeps status of appointments separated nicely from new to parts on order to completion. Customers get to respond with review at the completion of each call with a text. Cons: \-Pricing is excessive - very excessive by comparison -New customer entry is not user friendly. Quirky and sometimes have to try to do it multiple times. -We are forced to use this app for a home warranty company we do work for free. However, in order to 'upgrade' - to access features we currently have in our other dispatching software app we already had and pay $60 per month for - this one wants $199 per month. So option is to run 2 dispatching software and do double work or pay over 3 times the price for a product we don't find as user friendly as our current one -EnRoute feature is invasive to privacy and gives too many updates to customers while along the route. Can't use it until you pull up in the driveway to avoid the aggressive following. . - Read More VR Verified Reviewer Electrical/ Electronic Manufacturing 51-200 employees Used daily for less than 6 months Review source Reviewed January 2019 Needs improvement 3 I used this software for a couple months and it needs a lot of help Ratings Breakdown 3 Ease of use 2 Functionality Pros: Clean graphics, readable. The storage space seems very nice. Cons: Repetitive information, glitches with the chat. Missing history Read More Showing 1 - 10 of 43 Reviews [See All Reviews](https://www.softwareadvice.com/product/131902-Dispatch/reviews/) ## Dispatch Popular Comparisons [Jobber vs Dispatch](https://www.softwareadvice.com/compare/3660-jobber/vs/131902-Dispatch/)[Connecteam vs Dispatch](https://www.softwareadvice.com/compare/109560-connecteam/vs/131902-Dispatch/)[Housecall Pro vs Dispatch](https://www.softwareadvice.com/compare/7729-housecall/vs/131902-Dispatch/)[Salesforce Service Cloud vs Dispatch](https://www.softwareadvice.com/compare/131902-Dispatch/vs/363691-service-cloud/)[FieldPulse vs Dispatch](https://www.softwareadvice.com/compare/109782-fieldpulse/vs/131902-Dispatch/)[ServiceTitan vs Dispatch](https://www.softwareadvice.com/compare/131902-Dispatch/vs/155551-servicetitan/) [Compare All Alternatives](https://www.softwareadvice.com/product/131902-Dispatch/alternatives/) ## Other Top Recommended HVAC Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **537** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **190** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (452) Recently recommended **133** times [Knowify](https://www.softwareadvice.com/construction/knowify-profile/) **4.5** (109) Recently recommended **127** times Stuck Between Options? 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