---
title: "Matrix Software Reviews, Demo & Pricing - 2026"
description: "Review of Matrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/product/140767-matrix/"
page_type: "product"
language: "en"
---

[Home](https://www.softwareadvice.com/)

/

[Legal Case Management Software](https://www.softwareadvice.com/legal/)

/

Matrix

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/product/140767-matrix/reviews/)

# Matrix Review

From $1/one time 1 plan

Wondering if Matrix is right for your practice?

Our Legal Case Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Matrix

4.0

[(9)](https://www.softwareadvice.com/product/140767-matrix/reviews/)

Pricing

Starting at $1.00 per user one time

### About Matrix

Matrix is a cloud-based legal management solution that enables attorneys, law agencies, jails, courts and investigators to streamline processes related to case management, appointment scheduling, progress tracking and more. It comes with a client portal, which helps customers review legal drafts, submit requests and track case progress.

Key features of Matrix include document management, activity dashboard, reporting and evidence tracking. It allows law agencies to create/assign tasks to specific team members, maintain a database of various state and federal statutes, store legal documents in an electronic case file and generate reports based on custom queries. Additionally, attorneys can utilize the full text search functionality to retrieve documents as per individual requirements.

Matrix provides mobile applications for Android and iOS devices, enabling professionals to upload documents, take notes, schedule appointments and more, even from remote locations. Pricing is available on request and support is extended via phone and other online measures.

Do you work for Matrix? [Manage this product listing](https://www.g2.com/products/matrix-pointe-software-matrix/claim_requests/new?auto=true)

Wondering if Matrix is right for your practice?

Our Legal Case Management Software selection experts can help you in 15 minutes or less.

## Matrix User Interface

## Popular Matrix Alternatives

Main Product

Matrix

4.0

[(9)](https://www.softwareadvice.com/product/140767-matrix/reviews/)

Ratings Breakdown

-   3.56Ease of use
-   3.0Value for money
-   3.17Customer support
-   3.56Functionality

Pricing

Starting at $1.00 one time

Get Price

Alternative Product

[8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/)

4.6

[(807)](https://www.softwareadvice.com/legal/mycase-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.54Value for money
-   4.60Customer support
-   4.43Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[Litify](https://www.softwareadvice.com/legal/litify-profile/)

4.4

[(138)](https://www.softwareadvice.com/legal/litify-profile/reviews/)

Ratings Breakdown

-   4.23Ease of use
-   4.11Value for money
-   4.32Customer support
-   4.34Functionality

Pricing

Starting at $150.00 per month

Get Price

Alternative Product

[Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/)

4.4

[(288)](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.21Value for money
-   4.27Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[LEAP](https://www.softwareadvice.com/product/20175-LEAP/)

4.3

[(546)](https://www.softwareadvice.com/product/20175-LEAP/reviews/)

Ratings Breakdown

-   4.16Ease of use
-   3.99Value for money
-   4.18Customer support
-   4.15Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Clio](https://www.softwareadvice.com/legal/clio-legal-profile/)

4.7

[(1746)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/)

Ratings Breakdown

-   4.60Ease of use
-   4.52Value for money
-   4.68Customer support
-   4.47Functionality

Pricing

Starting at $49.00 per month

Get Price

## Matrix Pricing and Plans

Starting price: $1.00 one time

Free Trial

Free Version

Basic

$1.00

per user, one time

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Matrix Features

-   Popular features found in Legal Case Management
    
    Billable & Non-Billable Hours
    
    Calendar Management
    
    Case Notes
    
    Client Portal
    
    Communication Management
    
    Conflict Management
    
    Electronic Signature
    
    Task Management
    
    Trust Accounting
    
    Workflow Management
    
-   More features of Matrix
    
    Activity Dashboard
    
    Administrative Hearings
    
    Appeals Management
    
    Billing & Invoicing
    
    Booking Management
    
    Case Management
    
    Cell Maintenance
    
    Check-in/Check-out
    
    Client Management
    
    Commissary Management
    
    Contract/License Management
    
    Court Management Integration
    
    Crime Scene Management
    
    Criminal Database
    
    Custody Status Checks
    
    Dispatch Management
    
    Docket Management
    
    Document Generation
    
    Document Imaging
    
    Document Management
    
    Document Storage
    
    Drug Court Management
    
    Email Management
    
    Evidence Management
    
    Expense Tracking
    
    Family Court Management
    
    Field Reporting
    
    Fines Management
    
    For Municipal Courts
    
    Full Text Search
    
    Incarceration Records
    
    Incident Mapping
    
    Inmate Accounting
    
    Inmate Classification
    
    Inmate Incident Management
    
    Inmate Information File
    
    Inmate Management
    
    Inmate Property Logs
    
    Inmate Tracking
    
    Investigation Management
    
    Jury Management
    
    Juvenile Court Management
    
    Legal Case Management
    
    Medical History Records
    
    Mobile App
    
    Officer Shift Notes
    
    Payment Collection
    
    Probate Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Scheduling
    
    Subpoena Tracking
    
    Task Progress Tracking
    
    Traffic Court Management
    
    Warrant Tracking
    

## Matrix User Reviews

## Matrix customer ratings

- Overall rating: 4/5
- Total reviews: 9

### Rating distribution

- 5 stars: 3 reviews (33%)
- 4 stars: 3 reviews (33%)
- 3 stars: 3 reviews (33%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 3.6/5
- Value for money: 3/5
- Customer support: 3.2/5
- Functionality: 3.6/5

---

### MLS Matrix has made my realty leads happier

- Overall rating: 4/5
- Reviewer: Margaret M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

Automation of home searches and rental searches that are sent directly to my client

#### Cons

Zip code search is a bit antiquated. Zooming in with map is as well.

---

### Matrix makes managing easy!

- Overall rating: 4/5
- Reviewer: Rob F.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My experience with Matrix has been nothing but quick and easy. The information I need and that is stored in the software (that I use on a day to day basis) is accessible and I am able to retrieve what I need very quickly.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Matrix software is so reliable! It’s topnotch when it comes to assistance that may be needed. Extremely quick and reliable.

#### Cons

There is nothing that I dislike about this software.

---

### Matrix user review

- Overall rating: 3/5
- Reviewer: Janice D.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: November 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I wish this product was easier to use and was more user friendly.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

The information it has available. There is a lot of information just hard to get to.

#### Cons

I find it confusing a lot of the time. When I go to classes to be taught about it I am shown different ways by different people which confuses me even more.

#### Reasons for switching to Matrix

I was given no choice

---

### Matrix Review

- Overall rating: 4/5
- Reviewer: Katie L.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 3/5

#### Pros

I like that I can stay organized and provide notes for all meetings

#### Cons

I do not like the tricky difference between lead and prospect and how much time it takes to get it fixed/submitted. I also don't like that a user can't correct spelling on accounts - those with admin rights have to do it.

---

### Matrix keeps the Real Estate World on it's axis

- Overall rating: 5/5
- Reviewer: Courtney F.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 201-500 employees
- Product usage: Used other for more than 2 years
- Reviewed: March 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It has everything and anything a real estate business needs from start to finish with a client as far as properties go.

#### Cons

Older software's cannot compare to Matrix, there are a few improvements to the user appearance that might be made.

#### Reasons for switching to Matrix

A mandatory switch to Matrix was made for the better

---

### A must for any Agent

- Overall rating: 3/5
- Reviewer: ANGELA B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2019
- Review source details: This review was submitted organically. No incentive was offered

This is a must for any agent to see what is available, what has sold, what the market is like at this time.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Ability to have access to properties that are for sale in your area. Many compatible tools to help sell property and make comparisons Many search options available.

#### Cons

Navigation can be a little tricky, but classes are offered.

---

### Designed with no intent to support

- Overall rating: 3/5
- Reviewer: David B.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

Storage space.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Cloud storage. Search works okay. Not much to say positively

#### Cons

The design team obviously were short-sighted on this project. Simple things that the end user should be able to configure require them to call out the coders (who obviously failed OOP 101). It's a tool, much like a hammer is a tool.

---

### Best tool in real estate thusfar

- Overall rating: 5/5
- Reviewer: Evan S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

There is so much more to learn about Matrix and how I can better incorporate it into my own business processes.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Best tool available for searching for houses. The data quality exceeds that of anything I am able to come by through other channels.

#### Cons

The reporting feature could use additional filter conditions. Needs integrated tracking of clients open and read receipts for emails sent.

---

### Matrix

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Broadcast Media
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

Yeah it help me in some work i had for reveraging case and and some documents .

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Everythong within this app is awesome i realy liked every feature in this app.

#### Cons

No i feel ljke everhthing is good i have seen nothing wrong with everythinkg within thos app.

---

Showing 1 - 9 of 9 Reviews

[See All Reviews](https://www.softwareadvice.com/product/140767-matrix/reviews/)

## Other Top Recommended Legal Case Management Software

[Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/)

**4.4** (288)

Recently recommended **467** times

[PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/)

**4.7** (529)

Recently recommended **411** times

[Clio](https://www.softwareadvice.com/legal/clio-legal-profile/)

**4.7** (1746)

Recently recommended **371** times

[8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/)

**4.6** (807)

Recently recommended **269** times

Stuck Between Options?

Our experts can help you compare Matrix with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice